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Guest Relations Associate Jobs in Atlanta, GA (NOW HIRING)

Bob Steele Salon

Front Desk - Smyrna

Smyrna, GA · On-site

$13.75 - $17.50/hr

Description Guest Relations - Front Desk Associate Atlanta, GA (or your specific location) Full-Time or Part-Time Bob Steele Salon - A So Chic Salon Brand About the Role Bob Steele Salon is seeking a ...

Bob Steele Salon

Front Desk - West Cobb

Marietta, GA · On-site

$12.75 - $16.25/hr

Description Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele Salon - A So Chic Salon Brand About the Role Bob Steele Salon is seeking a warm, polished, and ...

Bob Steele Salon

Front Desk - Vinings

Atlanta, GA · On-site

$13.50 - $17.25/hr

Description Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele Salon - A So Chic Salon Brand About the Role Bob Steele Salon is seeking a warm, polished, and ...

LBA Hospitality

Guest Service Representative

Atlanta, GA · On-site

$15/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

LBA Hospitality

Guest Service Representative

Atlanta, GA · On-site

$15/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

LBA Hospitality

Guest Service Representative

Duluth, GA · On-site

$12.50 - $15.25/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

LBA Hospitality

Guest Service Representative

Duluth, GA · On-site

$12.50 - $15.25/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

LBA Hospitality

Guest Service Representative

Atlanta, GA · On-site

$13 - $15.75/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

LBA Hospitality

Guest Service Representative

Duluth, GA · On-site

$12.50 - $15.25/hr

Per company policy, potential associates must pass appropriate security clearances. * Experience in service, sales, telesales or guest relations type of industry preferred * High school diploma or ...

Bob Steele Salon

Lead Front Desk - Buckhead

Atlanta, GA · On-site

$15.50 - $20.50/hr

Description Lead Guest Relations - Front Desk Associate Atlanta, GA Full-Time or Part-Time Bob Steele Salon - A So Chic Salon Brand Bob Steele Salon is seeking a warm, polished, and professional Lead ...

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Guest Relations Associate information

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How much do guest relations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for guest relations associate in Atlanta, GA is $15.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a guest relations associate, and why are they important?

To thrive as a Guest Relations Associate, you need strong customer service skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and sometimes multilingual capabilities are valuable technical assets. Exceptional communication, patience, and a positive attitude help build rapport and resolve guest concerns effectively. These skills are vital for ensuring guest satisfaction, enhancing the guest experience, and fostering repeat business in hospitality environments.

What are some common challenges faced by guest relations associates, and how can they effectively address them?

Guest Relations Associates often encounter challenges such as managing difficult guest situations, handling high volumes of inquiries during peak times, and balancing multiple tasks simultaneously. To address these, it's important to develop strong communication and problem-solving skills, remain calm under pressure, and prioritize tasks effectively. Collaborating closely with team members and other departments can also help ensure quick resolutions and maintain a positive guest experience.

What is the difference between Guest Relations Associate vs Customer Service Representative?

AspectGuest Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsageHospitality and tourism industryVarious industries including retail, telecom, finance
Common Search & ComparisonFocuses on guest experience in hospitalityBroader customer support roles across industries

While both roles involve assisting customers, a Guest Relations Associate primarily works in hospitality settings, focusing on guest satisfaction and experience. A Customer Service Representative typically handles inquiries across various industries, often via phone or online. The roles share similar skills but differ in industry focus and work environment.

Is guest relations a stressful job?

Guest Relations Associates often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, the level of stress varies depending on the workplace, individual resilience, and support systems in place.

What does a guest relations associate do?

A guest relations associate is responsible for providing excellent customer service to guests, addressing their needs, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and may use communication tools like phones or computers to assist guests efficiently.

What are the most commonly searched types of Guest Relations jobs in Atlanta, GA?

The most popular types of Guest Relations jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Guest Relations Associate jobs?

Cities near Atlanta, GA with the most Guest Relations Associate job openings:

Guest Relations Associate jobs near you
Infographic showing various Guest Relations Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,520 per year, or $15.6 per hour.

Lead Guest Relations - Smyrna

Bob Steele Salon

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

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Job description

Description
Lead Guest Relations - Front Desk Associate
Atlanta, GA
Full-Time or Part-Time
Bob Steele Salon - A So Chic Salon Brand
Bob Steele Salon is seeking a warm, polished, and professional Lead Front Desk Associate to join our Guest Relations team. As the team lead, you'll be a hands-on part of the front desk team while helping set the standard for exceptional guest service.
You'll create a welcoming first impression and ensure every client feels cared for, comfortable, and confident from check-in to checkout. You'll also work closely with the Salon Manager on inventory, scheduling, client relations, and day-to-day salon operations.
What You'll Do
  • Lead by example while actively working alongside the Guest Relations team
  • Ensure all front desk responsibilities are handled accurately, efficiently, and professionally
  • Create a warm, inviting experience for every guest
  • Welcome guests, check them in and out, and assist with appointment needs
  • Answer phones, assist with scheduling, and support the call center as needed
  • Assist the Salon Manager with inventory, sales tracking, scheduling, and other salon-related responsibilities
  • Conduct tours for first-time visitors and introduce them to our services and amenities
  • Support service providers by pre-booking appointments and recommending appropriate follow-up services
  • Handle client questions and concerns with empathy, professionalism, and good judgment
  • Learn our product lines, including Pureology and Oribe, and confidently make product recommendations
  • Help train and support Guest Relations team members and reinforce front desk standards
  • Maintain a polished, organized, and welcoming front desk environment
  • Arrive 30 minutes before opening to complete daily setup

What We're Looking For
The right person for this role is warm, friendly, confident, and professional. You genuinely enjoy interacting with people and understand that great guest service is about more than simply completing a transaction.
You'll be a great fit if you are:
  • Naturally warm and welcoming
  • Polished, professional, and fashion-forward in appearance
  • An excellent communicator who can connect easily with a wide variety of people
  • Organized, dependable, and detail-oriented
  • Comfortable taking initiative and solving problems
  • Able to remember client names and build genuine rapport
  • Calm and professional when things get busy or challenging
  • Comfortable giving direction while also being willing to jump in and do the work yourself
  • A positive team player with a "Yes" attitude
  • Mature and professional when handling conflict or client concerns

We love personality, humor, and having fun-but drama, gossip, negativity, and unnecessary conflict aren't a fit for our team. We're looking for someone who brings positive energy, treats others with respect, and makes the people around them better.
Requirements
  • Minimum 18 years of age
  • Authorized to work in the United States
  • Previous salon, hospitality, retail, or customer service experience preferred
  • Ability to work the schedule required for the position, including arriving 30 minutes before opening
Employee Perks & Benefits
  • 401(k) with company match
  • Complimentary hair services
  • Employee discounts on all retail products
  • Health, dental, and vision insurance (for full-time employees)
  • Employer-paid life insurance ($15K policy for full time employees)
  • Exposure to top-tier brands: Aveda, Pureology, Oribe & more
Why Work With Us?
Bob Steele Salon is part of So Chic Salon Brands, Inc., known for our friendly, professional, and team-focused culture. We're committed to continued education, personal growth, and delivering a luxury-level guest experience. Our stylists follow a clear career path-from recent graduates to Elite and Luxe professionals-ensuring growth at every stage.
Ready to be the face of a premier salon experience?
Apply now and join a team that's passionate about making every guest feel confident, beautiful, and seen.

Apply