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Guest Reception Manager Jobs (NOW HIRING)

General Manager Position OverviewSetting the Standard for Exceptional Guest ExperiencesAs the Reception Manager, you will be the first point of contact for our guests, setting the tone for their ...

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Club Host

Grapevine, TX · On-site

$15.50 - $20/hr

Working as part of a small host team, the Club Host ensures smooth guest reception, manages membership interactions, handles reservations, and resolves complaints efficiently. This position involves ...

Reception - Boston

Boston, MA · On-site

$17 - $22.50/hr

Reception Location: Boston Reporting to: Reception Manager Position Overview Creating Outstanding ... Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

Reception Location: Chicago Reporting to: Reception Manager Position Overview Creating Outstanding ... Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

Reception - Boston

Boston, MA · On-site

$17.25 - $22.50/hr

Reception Location: Boston Reporting to: Reception Manager Position Overview Creating Outstanding ... Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

Reception - Chicago

Chicago, IL · On-site

$15.50 - $19.75/hr

Reception Location: Chicago Reporting to: Reception Manager Position Overview Creating Outstanding ... Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

Reception Location: Boston Reporting to: Reception Manager Position Overview Creating Outstanding ... Help manage reservations and walk-ins efficiently to keep the guest flow running smoothly.

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Guest Reception Manager information

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$12

$21

$31

How much do guest reception manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for guest reception manager in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.76 per hour, depending on experience, location, and employer.

What cities are hiring for Guest Reception Manager jobs?

Cities with the most Guest Reception Manager job openings:

What states have the most Guest Reception Manager jobs?

States with the most job openings for Guest Reception Manager jobs include:

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For Guest Reception Manager jobs, the most frequently searched job titles are:

Guest Reception Representative

Peoria, AZ • On-site

Hilton Grand Vacations, Inc.
Traveler Accommodation • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals


Job description


The Guest Receptionist is responsible for greeting visitors, customers, and guests in the reception area and/or over the phone, answering, screening and advising incoming calls.
Here's why you'll love it here!
  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoying discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program and Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • Industry-leading training, top notch technology and continuous support.
  • We offer a Daily Pay program
  • and more!

Responsibilities
Responsibilities:
  • Greeting all guests in a warm and professional manner.
  • Understand and follow all processes as outlined in the Guest Training Manual.
  • Maintain a positive working relationship with the Sales, Marketing, and Admin departments.
  • Distribute and collect Guest Registration Forms assisting guests with any questions they may have.
  • Accurately assign guests to a Sales Representative in order they arrive.
  • Ensure all information is updated in Concierge from the guest registration within a timely fashion.
  • Answer all incoming calls, research customer issues, and advance to a manager/supervisor as needed.

Qualifications
Qualifications:
  • High school diploma or equivalent
  • 1 year of general office and customer service experience.
  • Ability to type 45 wpm
  • Intermediate knowledge of MS Office applications
  • Be willing to work weekends

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests' vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What Hilton Grand Vacations employees say

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About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US