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Guest Manager Jobs in Georgia (NOW HIRING)

KJ's Market

Guest Service Manager

Harlem, GA · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Bench - Guest Service Manager

Thomson, GA · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

KJ's Market

Bench - Guest Service Manager

Thomson, GA · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

Alex Lee

Bench - Guest Service Manager

Thomson, GA · On-site

Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides. * Process guest orders, including performing functions of ...

Four Seasons Hotels

Guest Experience Supervisor

Atlanta, GA · On-site

$17.25 - $19.75/hr

Manage and resolve guest concerns, complaints, and service recovery situations with professionalism, empathy, and discretion. * Recognize opportunities to create memorable moments that elevate the ...

Benson's

Guest Services Supervisor

Athens, GA · On-site

Perform registration of guest in/out quickly and efficiently using Hotel Software Management System. * Maintain guest accounts currently and update daily charges. * Conduct regular meetings with Team ...

BENSONS INC

Guest Services Supervisor

Athens, GA

Perform registration of guest in/out quickly and efficiently using Hotel Software Management System. * Maintain guest accounts currently and update daily charges. * Conduct regular meetings with Team ...

Benson's Bakery

Guest Services Supervisor

Athens, GA · On-site

Perform registration of guest in/out quickly and efficiently using Hotel Software Management System. * Maintain guest accounts currently and update daily charges. * Conduct regular meetings with Team ...

Alex Lee

Assistant Guest Service Mgr FT

Waynesboro, GA · On-site

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. c. Trains cashiers to call ...

Benson's

Guest Services Supervisor

Athens, GA

Perform registration of guest in/out quickly and efficiently using Hotel Software Management System. * Maintain guest accounts currently and update daily charges. * Conduct regular meetings with Team ...

Ulta Beauty, Inc.

Guest Coordinator

Alpharetta, GA · On-site

$15.75 - $20.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

Ulta Beauty, Inc.

Guest Coordinator

Alpharetta, GA · On-site

$15.75 - $20.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and ...

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All JobsGuest JobsGuest Manager JobsGuest Manager Jobs in Georgia

Guest Manager information

What does a guest manager do?

A Guest Manager is responsible for overseeing the guest experience at hotels, resorts, or other hospitality venues. Their main duties include greeting guests, handling check-ins and check-outs, addressing guest concerns, and ensuring that all visitors have a pleasant stay. They often coordinate with housekeeping, maintenance, and other departments to meet guest needs and resolve issues promptly. Guest Managers also handle special requests, manage reservations, and may train staff to maintain high service standards.

What are the key skills and qualifications needed to thrive as a guest manager, and why are they important?

To thrive as a Guest Manager, you need expertise in hospitality management, guest relations, and problem-solving, typically supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), reservation software, and customer feedback platforms is commonly required. Strong interpersonal skills, attention to detail, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure exceptional guest experiences, efficient operations, and repeat business in a competitive hospitality industry.

What are some common challenges faced by guest managers and how can they be effectively managed?

Guest Managers often encounter challenges such as handling last-minute changes in guest requirements, managing overbookings, and resolving guest complaints efficiently. To manage these issues, strong communication skills, adaptability, and a proactive approach to problem-solving are essential. Building good relationships with other departments, like housekeeping and maintenance, also helps in delivering seamless guest experiences. Regular training and utilizing guest management software can further streamline operations and improve guest satisfaction.

What is the difference between Guest Manager vs Front Desk Agent?

AspectGuest ManagerFront Desk Agent
CredentialsCustomer service experience, hospitality trainingCustomer service skills, basic hospitality knowledge
Work EnvironmentOversees guest services, manages staff, handles guest issuesAssists guests at check-in/out, answers inquiries
Industry UsageHotels, resorts, hospitality establishmentsHotels, motels, inns
Search/Comparison IntentManagement, guest experience, leadershipCustomer service, front desk duties

The Guest Manager role involves overseeing guest services, managing staff, and resolving complex guest issues, requiring more experience and leadership skills. In contrast, a Front Desk Agent primarily handles guest check-ins, check-outs, and inquiries. While both roles focus on guest satisfaction within the hospitality industry, the Guest Manager has broader responsibilities and a higher level of oversight.

What are the most commonly searched types of Guest jobs in Georgia?

The most popular types of Guest jobs in Georgia are:

What cities in Georgia are hiring for Guest Manager jobs?

Cities in Georgia with the most Guest Manager job openings:

Guest Manager jobs near you
Infographic showing various Guest Manager job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Guest Service Manager

KJ's Market

Harlem, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

KJ's Market rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Overview
Come grow with grocery at Kj's Market! We're not like other grocery stores - We Create Smiles! Plus, we're family-owned and based in the Carolinas since 1922! Join us where you can create smiles, share your hometown pride, and grow in a fast-paced environment - We need YOU!
Benefits for Now and Your Future:
  • Weekly Pay
  • Paid Time Off
  • Medical, Dental, Vision
  • Short & Long-Term Disability
  • Employee Assistance Program

RETIREMENT
  • 100% Company Funded Pension
  • 401K

Responsibilities
  1. Observe, evaluate, and coach hosts to deliver friendly, superior customer service which focuses on show.
  2. Maintain measurement plans and reports to evaluate host, financial and operational effectiveness.
  3. Conduct training needs assessments to identify performance gaps and provide necessary coaching and feedback.
  4. Deliver on-the-job training (OJT) programs and materials.
  5. Drive measurement based continuous improvement of OJT.
  6. Select, train and develop Guest Service Leaders.
  7. Assess the Friendliness and Show aspects of each department, identifying performance gaps and other training needs. Provide feedback and partner with the store management team to deliver solutions.
  8. Manage training activities (OJT, online, etc.) and assess the support needed to drive organizational effectiveness. Provide feedback and partner with the store management team to deliver solutions.
  9. Manage the hiring processes including sourcing and candidate management. Work with the store management team to ensure interviewing, onboarding and training processes follow established guidelines.
  10. Complete, review, and maintain all training documentation including OJT, new hire and performance documentation.
  11. Works with Store Manager to ensure that a schedule is written to provide the desired level of guest service within established labor guides.
  12. Process guest orders, including performing functions of cashiers or guest service clerks.
  13. Perform guest service desk functions as needed.
  14. Ensure that an accurate daily cash count is completed.
  15. Ensure bank deposits are completed daily according to policy.
  16. Monitor and analyze audits according to company guidelines.
  17. Monitor and enforce all Front End policies related to Asset Protection and Shrink Control.
  18. Ensure the security of the office and store funds.
  19. Maintain supplies needed for Front End according to budget.

Qualifications
1. Strong communication and partnering skills.
2. Knowledge and application of operations within a retail environment.
3. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
4. Knowledge and application of the principles of differentiated learning.
5. Leadership experience with direct reports.
6. Ability to read and understand information and direction.
7. Ability to work well with others.
8. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
13. Knowledge of Front End operations.
14. Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week.

What KJ's Market employees say

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