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Guest Experience Associate Jobs in Rutherford, NJ

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$12/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

Ulta Beauty, Inc.

Guest Coordinator

Yonkers, NY

$17.50 - $22.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Ulta Beauty

Guest Coordinator

Yonkers, NY · On-site

$17.50 - $22.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Marriott

Guest Environment Expert

Paramus, NJ · On-site

$15.25 - $19.25/hr

Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Rutherford, NJ

Guest Experience Associate information

See Rutherford, NJ salary details

$9

$16

$21

How much do guest experience associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest experience associate in Rutherford, NJ is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.64 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What cities near Rutherford, NJ are hiring for Guest Experience Associate jobs?

Cities near Rutherford, NJ with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 3% Contract, and 2% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $33,727 per year, or $16.2 per hour.

Golf Experience Associate

Five Iron Golf NYC LLC

Manhattan, NY

$12/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Description

Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.


The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer!


Responsibilities include but not limited to the following:

  • Provide a fun golf experience from check in to check out
  • Gamify the experience for fun and energy
  • Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf
  • Serve as the in-house expert on our golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
  • Connect guests with other offerings in the Five Iron catalog, such as leagues, memberships, swing evaluations, and club fittings
  • Maintain extensive knowledge of our food and beverage offerings
  • Maintain up-to-date knowledge of all of our products and business lines
  • Maintain a clean and presentable facility

Required Qualifications:

  • Golf, Sales and/or hospitality experience encouraged but NOT required
  • Strong customer service skills
  • Upbeat energy and enthusiasm
  • Positive attitude
  • Ability to work in a fast paced environment and work with a team
  • Ability to stand, walk and bend for long periods of time
  • Proficient oral communication skills
  • Ability to lift up to 50 lbs
  • Must obtain proper licensing/certifications for food/beverage handling

Benefits (*applies only to full-time employees):

  • Health, Dental, and Vision insurance*
  • Long and Short Term Disability*
  • Accident and Critical Illness Insurance*
  • 401K *
  • Meals while working are included for free
  • Pay: $12 / hour + tips and commission
  • Job Type: Part-time, non-exempt
  • Hours: Vary by week; Weekday afternoons/nights, and weekends

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

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