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Guest Experience Associate Jobs in Rutherford, NJ

Compass Group

Guest Experience Ambassador

Manhattan, NY · On-site

$65K - $66K/yr

Guest Experience Ambassador MGX NYC Pay 11 Salary: $65,000-$66,500 Other Forms of Compensation ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Compass Group

Guest Experience Ambassador

New York, NY · On-site

$65K - $66K/yr

Guest Experience Ambassador MGX NYC Pay 11 Salary: $65,000-$66,500 Other Forms of Compensation ... At Compass, we are committed to treating all Applicants and Associates fairly based on their ...

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$20 - $25/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf, ensuring guest ...

Haddad Brands

Digital Experience Associate

Manhattan, NY · On-site

$55K - $85K/yr

The Digital Experience Associate will support the digital site experience across all ecommerce ... Support site merchandising strategies that focus on conversion, findability, maximizing guest ...

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$12/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$12/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

Five Iron Golf

Golf Experience Associate

Manhattan, NY · On-site

$12/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

Five Iron Golf

Golf Experience Associate

Queens, NY · On-site

$12/hr

The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf ... Take pride and ownership of each Guest's enjoyment and fun at Five Iron Golf * Serve as the in ...

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Rutherford, NJ

Guest Experience Associate information

See Rutherford, NJ salary details

$9

$16

$21

How much do guest experience associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for guest experience associate in Rutherford, NJ is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $17.64 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What cities near Rutherford, NJ are hiring for Guest Experience Associate jobs?

Cities near Rutherford, NJ with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Rutherford, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 3% Contract, and 2% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $33,727 per year, or $16.2 per hour.

Guest Experience Ambassador

Compass Group

Manhattan, NY • On-site

$65K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,097 frontline employees who took The Breakroom Quiz

349th of 500 rated business services

Job description

Position Title: Guest Experience Ambassador MGX NYC
Pay 11
Salary: $65,000-$66,500
Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.
Job Summary
Summary:
The Receptionist serves as the front-of-house ambassador and first point of contact for MGX's New York office. This role is responsible for delivering a professional, polished, and hospitality-driven experience for all visitors, employees, and stakeholders while ensuring seamless reception operations and communication flow.
The ideal candidate will demonstrate a service-first mindset, strong attention to detail, and the ability to manage multiple priorities while upholding MGX's high standards of excellence and brand representation.
Essential Duties and Responsibilities:
  • Greet and welcome all guests with genuine warmth, professionalism and efficiency ensuring they feel comfortable and well cared for
  • Manage visitor access, registration, and badging in accordance with office protocols
  • Operate and manage the switchboard, handling incoming calls and inquiries promptly and accurately
  • Coordinate mail, courier services, and deliveries
  • Maintain a clean, organized, and client-ready reception area at all times
  • Serve as a central point of communication for front-of-house activities
  • Support meeting logistics, visitor coordination, and day-to-day office operations
  • Uphold MGX and Rapport brand standards through professional appearance, demeanor, and service delivery

Qualifications:
  • 1-3 years of experience in reception, hospitality, or customer service roles
  • Strong verbal and written communication skills
  • Professional presentation with a polished and service-oriented demeanor
  • Ability to multitask, prioritize, and remain composed in a fast-paced environment
  • Strong organizational skills and attention to detail

Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1542672
Rapport a specialized division of FLIK Hospitality Group

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