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Guest Experience Associate Jobs in Rochester, MI

Busch's Inc.

Guest Service Associate

Novi, MI

$14.50/hr

Starting wage up to: $14.50/hr. with experience Food Lovers Unite! Busch's is HIRING and we want ... Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ...

Busch's Fresh Foods Market

Guest Service Associate

Novi, MI · On-site

$14.50/hr

  • Retirement

Starting wage up to: $14.50/hr. with experience Food Lovers Unite! Busch's is HIRING and we want ... Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ...

Busch's Fresh Foods Market

Guest Service Associate

Novi, MI · On-site

$14.50/hr

  • Retirement

Job Posting Starting wage up to: $14.50/hr. with experience Food Lovers Unite! Busch's is HIRING ... Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ...

Ulta Beauty, Inc.

Experience Manager

Novi, MI

The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures ...

Ulta Beauty, Inc.

Experience Manager

Novi, MI · On-site

The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures ...

Ulta Beauty

Experience Manager

Rochester Hills, MI · On-site

The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures ...

Ulta Beauty

Experience Manager

Novi, MI · On-site

The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures ...

Cameron Mitchell

GUEST SERVICES -OCEAN PRIME TROY

Troy, MI · On-site

$15 - $20/hr

  • Medical

  • PTO

To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which ... Starting pay $15.00-$20.00/hour + based on experience WHAT WE ARE LOOKING FOR: * A genuine approach ...

M1 Concourse LLC

X Center Store Associate

Pontiac, MI · On-site

$15 - $17.25/hr

Job Summary The X Center Store Associate is responsible for delivering an exceptional retail experience while driving merchandise sales and supporting the overall guest experience within M1 Concourse ...

M1 Concourse LLC

X Center Store Associate

Pontiac, MI · On-site

$15 - $17.25/hr

Employee discounts Job Summary The X Center Store Associate is responsible for delivering an exceptional retail experience while driving merchandise sales and supporting the overall guest experience ...

M1 Concourse LLC

X Center Store Associate

Pontiac, MI · On-site

$15 - $17.25/hr

Job Summary The X Center Store Associate is responsible for delivering an exceptional retail experience while driving merchandise sales and supporting the overall guest experience within M1 Concourse ...

Bob's Discount Furniture

Retail Sales Associate

Troy, MI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Retail Sales Associate - Guest Experience Specialist Job Overview Our Retail Sales Associates - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success ...

Bob's Discount Furniture

Retail Sales Associate

Troy, MI · On-site

$45K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Retail Sales Associate - Guest Experience Specialist Job Overview Our Retail Sales Associates - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success ...

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All JobsGuest Experience Associate JobsGuest Experience Associate Jobs in Rochester, MI

Guest Experience Associate information

See Rochester, MI salary details

$8

$14

$19

How much do guest experience associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for guest experience associate in Rochester, MI is $14.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.91 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What cities near Rochester, MI are hiring for Guest Experience Associate jobs?

Cities near Rochester, MI with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $30,453 per year, or $14.6 per hour.

Guest Service Associate

Busch's Inc.

Novi, MI

$14.50/hr

Full-time

Re-posted 4 days ago

Job description

Starting wage up to: $14.50/hr. with experience

Food Lovers Unite!

Busch’s is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor!

What’s in store?

  • Flexible schedules
  • Employee discounts
  • 401K with company match
  • Tuition reimbursement
  • Daily Pay available

Ready to spice up your job and grow with us? Apply now and let’s create the perfect pear together!

Accountabilities:

  • Bag guest groceries following Busch’s bagging procedures and guest requests.
  • Determine carry out or drive up needs and assist guests in taking purchase to their vehicles.
  • Assist guests with questions, purchases and locating product.
  • Retrieve carts from parking lot.
  • Maintain bottle return area.
  • Clean and stock restrooms.
  • Empty trash.
  • Perform floor sweeps.
  • Respond to and clean up spills and broken merchandise
  • Return items left behind to their proper location.
  • Stock bags on lanes.
  • Miscellaneous cleaning functions as assigned.
  • Adhere to all Busch’s policies, practices and procedures.
  • Build strong working relationships with guests, vendors and associates.
  • Exemplify key concepts of hospitality when interacting with guests.
  • Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress.

Requirements:

  • No education or previous experience is necessary.
  • Proficient communication skills, including written, verbal and listening skills.
  • Proficient cleaning abilities to meet visual standards.

Busch’s is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.