Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
The Product Operations Lead also oversees and delivers a world-class guest (i.e., customer) experience when scheduled to work on the floor Core Responsibilities of the Job Collaborate with store ...
The Product Operations Lead also oversees and delivers a world-class guest (i.e., customer) experience when scheduled to work on the floor Core Responsibilities of the Job Collaborate with store ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
You'll act an ambassador of our brand, taking care to ensure every customer feels like a guest in ... Experience selling in a retail environment * High school diploma. Post-secondary experience in ...
You'll act an ambassador of our brand, taking care to ensure every customer feels like a guest in ... Experience selling in a retail environment * High school diploma. Post-secondary experience in ...
Montreal, QC · On-site
... a guest in our home. It's your job to give a positive first impression, find the items they need ... Experience selling in a retail environment High school diploma. Post-secondary experience in sales ...
Montreal, QC · On-site
... a guest in our home. It's your job to give a positive first impression, find the items they need ... Experience selling in a retail environment High school diploma. Post-secondary experience in sales ...
Montreal, QC · On-site
... a guest in our home. It's your job to give a positive first impression, find the items they need ... Experience selling in a retail environment High school diploma. Post-secondary experience in sales ...
Quick apply
Montreal, QC · On-site
... a guest in our home. It's your job to give a positive first impression, find the items they need ... Experience selling in a retail environment High school diploma. Post-secondary experience in sales ...
Brossard, QC · On-site
You'll act an ambassador of our brand, taking care to ensure every customer feels like a guest in ... Experience selling in a retail environment * High school diploma. Post-secondary experience in ...
Quick apply
Brossard, QC · On-site
You'll act an ambassador of our brand, taking care to ensure every customer feels like a guest in ... Experience selling in a retail environment * High school diploma. Post-secondary experience in ...
... to ensure a positive guest experience and company profitability. The General Manager ... QSR or casual dining GM experience preferred * High School Diploma or GED required. An associate or ...
... to ensure a positive guest experience and company profitability. The General Manager ... QSR or casual dining GM experience preferred * High School Diploma or GED required. An associate or ...
Montreal, QC · On-site
Bring your passion for customer service and experience the warmth of Canadian hospitality with us ... bring the guest journey to life. You consistently operate at the highest level, always ...
Montreal, QC · On-site
Bring your passion for customer service and experience the warmth of Canadian hospitality with us ... bring the guest journey to life. You consistently operate at the highest level, always ...
Montreal, QC · On-site
Bring your passion for customer service and experience the warmth of Canadian hospitality with us ... bring the guest journey to life. You consistently operate at the highest level, always ...
Montreal, QC · On-site
Bring your passion for customer service and experience the warmth of Canadian hospitality with us ... bring the guest journey to life. You consistently operate at the highest level, always ...
Your goal is to provide everyone who comes in the store with an amazing shopping experience, making ... You use the AEO Selling Model to engage with every guest to help them find exactly what they're ...
Your goal is to provide everyone who comes in the store with an amazing shopping experience, making ... You use the AEO Selling Model to engage with every guest to help them find exactly what they're ...
Your goal is to provide everyone who comes in the store with an amazing shopping experience, making ... You use the AEO Selling Model to engage with every guest to help them find exactly what they're ...
Your goal is to provide everyone who comes in the store with an amazing shopping experience, making ... You use the AEO Selling Model to engage with every guest to help them find exactly what they're ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
Montreal, QC · On-site
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliverameaningful guest experience, we encourage you to ...
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
We actively foster an environment where the unique backgrounds of our associates are valued and ... If you're a team player who is excited to deliver a meaningful guest experience, we encourage you ...
Bryson City, NC · On-site
CA$15 - CA$17/hr
Previous retail or customer service experience with cash handling preferred. * Must be able to ... Must have a passion and desire for the strong customer service and guest satisfaction. * Must be ...
Bryson City, NC · On-site
CA$15 - CA$17/hr
Previous retail or customer service experience with cash handling preferred. * Must be able to ... Must have a passion and desire for the strong customer service and guest satisfaction. * Must be ...
Montreal, QC · On-site
Create a warm and inviting experience by delivering First Class Service that reflects RH ... Support the flow of service with a "Full Hands In, Full Hands Out" mindset, anticipating guest and ...
New
Montreal, QC · On-site
Create a warm and inviting experience by delivering First Class Service that reflects RH ... Support the flow of service with a "Full Hands In, Full Hands Out" mindset, anticipating guest and ...
New
Montreal, QC · On-site
Create a warm and inviting experience by delivering First Class Service that reflects RH ... Support the flow of service with a "Full Hands In, Full Hands Out" mindset, anticipating guest and ...
New
Montreal, QC · On-site
Create a warm and inviting experience by delivering First Class Service that reflects RH ... Support the flow of service with a "Full Hands In, Full Hands Out" mindset, anticipating guest and ...
New
| Aspect | Guest Experience Associate | Front Desk Agent |
|---|---|---|
| Primary Role | Enhances guest satisfaction through personalized service and engagement | Handles check-in/check-out, reservations, and guest inquiries |
| Required Skills | Customer service, communication, problem-solving | Customer service, administrative skills, attention to detail |
| Work Environment | Hotels, resorts, entertainment venues | Hotels, motels, hospitality establishments |
| Certifications | Customer service experience often preferred; no specific certifications required | Likewise, customer service experience; certifications are uncommon |
While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.
The most popular types of Guest Experience jobs in Quebec are:
The top searched job categories for Guest Experience Associate jobs in Quebec are:
Cities in Quebec with the most Guest Experience Associate job openings:
6.4
Based on 1,186 frontline employees who took The Breakroom Quiz
54th of 108 rated hotels
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: Le Centre Sheraton Montreal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Get the full story on Breakroom
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Traveler accommodation and hospitality services
10,000+ Employees
Bethesda, MD, US
