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Guest Experience Associate Jobs in Minnesota (NOW HIRING)

Upshift

Guest Service Associate

Minneapolis, MN · On-site

$15 - $20/hr

... For all experience levels! • Easy to apply - no resumes, no interviews. Upshift is a ... As a guest service associate, you'll be playing an instrumental role in the hotel operations by ...

Ulta Beauty, Inc.

Experience Manager

Cottage Grove, MN · On-site

$65 - $95/hr

The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures ...

Minnesota Jobs

Guest Care Associate

Saint Peter, MN · On-site

$16.50 - $20/hr

Follow Guest Experience Guidelines * May be assigned tasks in other departments based on customer ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Populus Hotel

Guest Services Ambassador

Minneapolis, MN · On-site

$20/hr

... our associates' pride in who they are, where they live and who we serve. Hewing Hotel is in ... At Hewing Hotel, the Ambassador owns the guest experience, ensuring that no need goes unmet and no ...

Heathman Hotel

Guest Services Ambassador

Minneapolis, MN · On-site

$20/hr

... our associates' pride in who they are, where they live and who we serve. Hewing Hotel is in ... At Hewing Hotel, the Ambassador owns the guest experience, ensuring that no need goes unmet and no ...

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Guest Experience Associate information

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How much do guest experience associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for guest experience associate in Minnesota is $15.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $16.97 per hour, depending on experience, location, and employer.

What is a guest experience associate?

A Guest Experience Associate is a customer service professional who ensures that guests have a positive and memorable experience at a venue, such as a hotel, museum, amusement park, or retail store. Their responsibilities typically include greeting guests, addressing questions or concerns, assisting with check-ins or tickets, and providing information about services or events. They play a key role in creating a welcoming atmosphere and resolving any issues that may arise during a guest's visit. Excellent communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a guest experience associate, and how do they interact with other team members?

As a Guest Experience Associate, your daily responsibilities often include greeting guests, addressing their inquiries, resolving issues, and ensuring a welcoming environment. You’ll work closely with front desk staff, management, and housekeeping to coordinate guest requests and maintain high service standards. Collaboration and clear communication with team members are key to efficiently handling guest needs and delivering a seamless experience. This role requires adaptability, as you may need to manage multiple tasks simultaneously and respond to unexpected situations.

What are the key skills and qualifications needed to thrive as a guest experience associate, and why are they important?

To thrive as a Guest Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office applications is commonly required. Exceptional communication, problem-solving abilities, and a friendly, approachable demeanor help create positive guest interactions and resolve issues efficiently. These skills ensure guests have memorable experiences, fostering customer satisfaction and loyalty crucial for business success.

What is the difference between Guest Experience Associate vs Front Desk Agent?

AspectGuest Experience AssociateFront Desk Agent
Primary RoleEnhances guest satisfaction through personalized service and engagementHandles check-in/check-out, reservations, and guest inquiries
Required SkillsCustomer service, communication, problem-solvingCustomer service, administrative skills, attention to detail
Work EnvironmentHotels, resorts, entertainment venuesHotels, motels, hospitality establishments
CertificationsCustomer service experience often preferred; no specific certifications requiredLikewise, customer service experience; certifications are uncommon

While both roles focus on guest interaction, the Guest Experience Associate emphasizes creating memorable experiences and personalized service, whereas the Front Desk Agent primarily manages reservations and check-in/out processes. Both positions require strong customer service skills and are common in hospitality settings, but their daily responsibilities differ slightly.

Is guest experience associate a stressful job?

A guest experience associate role involves interacting with customers and addressing their needs, which can sometimes be stressful during busy periods or when handling difficult guests. However, the job also offers opportunities for problem-solving and customer service skill development, and stress levels often depend on the work environment and individual resilience.

What are the most commonly searched types of Guest Experience jobs in Minnesota?

The most popular types of Guest Experience jobs in Minnesota are:

What are popular job titles related to Guest Experience Associate jobs in Minnesota?

For Guest Experience Associate jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Guest Experience Associate jobs in Minnesota look for?

The top searched job categories for Guest Experience Associate jobs in Minnesota are:

What cities in Minnesota are hiring for Guest Experience Associate jobs?

Cities in Minnesota with the most Guest Experience Associate job openings:

Guest Experience Associate jobs near you
Infographic showing various Guest Experience Associate job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,403 per year, or $15.6 per hour.

Guest Service Representative -Best Western Plus La Crescent/La Crosse

Golder Hospitality

La Crescent, MN • On-site

$12.25 - $15/hr

Full-time

PTO

Re-posted 17 days ago

Job description

Description

Front Desk/Guest Service Representative


As a Front Desk Associate, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience.

Must be available evenings, weekends and holidays.


The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure.

The essential functions of a Guest Service Representative position include:

  • Performing the check-in and check-out process 
  • Answer all incoming and in-house phone calls
  • Assist callers with making and/or changing reservations
  • Assist all guests as necessary to ensure a positive experience
  • Ability to work while standing for extended periods of time.
  • Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction


Requirements

Candidates must possess the following knowledge, skills, and abilities:

  • Great attention to detail
  • Excellent knowledge of local attractions and entertainment venues
  • Considerable knowledge of computer systems for registration, reservations and backup systems
  • Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels
  • Ability to read, write, speak and understand the English language to communicate with employees and guests
  • Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts

BENEFITS: Competitive Wages, PTO, Hotel Discounts, Bonus Plan, holiday pay and much more!

Education/Experience

  •  Comparable hotel size and scope of experience preferred

Note: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.


Apply