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Guest Associate Jobs in Wheaton, IL (NOW HIRING)

The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This ...

Guest Coordinator

Chicago, IL

$17.25 - $22.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Arlington Heights, IL

$17 - $22.25/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Arlington Heights, IL ยท On-site

$17 - $22.25/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Chicago, IL ยท On-site

$17.25 - $22.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Oswego, IL ยท On-site

$16 - $21/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Norridge, IL ยท On-site

$16.50 - $21.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Norridge, IL

$16.50 - $21.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Chicago, IL

$17.25 - $22.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Arlington Heights, IL ยท On-site

$17 - $22.25/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Oswego, IL ยท On-site

$16 - $21/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Guest Coordinator

Norridge, IL ยท On-site

$16.50 - $21.75/hr

Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...

Showing results 21-40

Guest Associate information

See Wheaton, IL salary details

$8

$15

$20

How much do guest associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest associate in Wheaton, IL is $15.37, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.73 per hour, depending on experience, location, and employer.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
What cities near Wheaton, IL are hiring for Guest Associate jobs? Cities near Wheaton, IL with the most Guest Associate job openings:
Infographic showing various Guest Associate job openings in Wheaton, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,976 per year, or $15.4 per hour.

Guest Sales Associate, West Loop

European Wax Center

Chicago, IL โ€ข On-site

$17.50/hr

Full-time

Life, Retirement

Posted 15 days ago


Job description

The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This individual must have a willingness to initiate genuine conversation & connection while educating guests on product + service recommendations. Some essential functions, behaviors, and expectations include:

  • Develop a thorough understanding of European Wax Center services and products
  • Upsell and cross-sell retail products & various waxing services
  • Educate guests on benefits and savings of Wax Passes
  • Arrive to work timely following the appropriate dress code, including wearing of the required name tag
  • Create a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses while working in the location
  • Confirm each guest service(s) and offer recommended/related add on service(s)
  • Administer check-ins and check-outs, processing payments, refunds and reservation requests
  • Inform the guest of the pre-booking benefits and how to utilize the app to reschedule
  • Organize the reservation book based on guest requests and associate availability
  • Perform opening and closing procedures for the center
  • Maintain a safe, sparkling clean, organized and visually pleasant environment within lobby and restrooms

Requirements

  • High school diploma or GED
  • 2+ years customer service experience or sales experience, preferably in a retail environment
  • Exceptional interpersonal skills
  • Excellent written and verbal communication with strong attention to detail
  • Good time management and organizational skills
  • Flexibility to perform external or internal events may be required
  • Ability to work flexible days and hours, including weekends/evenings
  • Exude a positive, friendly, and personable demeanor
  • Ability to receive and provide feedback
  • Maintain a professional appearance at all times as defined in the EWC Growth Associate Handbook

Physical Demands
While performing the duties of this job, the associate is regularly required to talk and hear. This position is performed sitting and standing at a desk and working on a computer, with times of prolonged standing, walking, bending, kneeling. The associate must lift and/or move items over 25 pounds.

Benefits

  • $17.50 per hour (determined based on experience) + up to $1,600 in annual commissions
  • Complementary Waxing Services
  • 50% Off Our Exclusive Skincare Retail Products
  • 401(k) Plan (for eligible employees)
  • Sick Leave
  • Company-Paid Life and Disability Insurance (for eligible employees)
  • Flexible Spending Accounts (FSA) and Dependent Care Benefits
  • Pre-Tax Commuter & Transportation Benefits
  • Ongoing training, recognition programs, and real career pathing opportunities

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

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