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Guest Associate Jobs in Winnebago, IL (NOW HIRING)

Wesley Willows

Guest Services Associate

Rockford, IL · On-site

Guest Services Associate $15.00- $17.00/hour | Part-time, varied evenings and weekends Location: Wesley Willows | Rockford, IL Apply today and receive a response within 48 hours! Why Join Us? * Make ...

Wesley Willows

Guest Services Associate

Rockton, IL · On-site

Guest Services Associate $15.00- $16.00/hour | Part-time, varied evenings and weekends Location: Highview in the Woodlands | Rockton, IL Apply today and receive a response within 48 hours! Why Join ...

Wesley Willows

Guest Services Associate

Rockton, IL · On-site

$15 - $16/hr

Guest Services Associate $15.00- $16.00/hour | Part-time, varied evenings and weekends Location: Highview in the Woodlands | Rockton, IL Apply today and receive a response within 48 hours! Why Join ...

Wesley Willows

Guest Services Associate

Rockford, IL · On-site

$15 - $17/hr

Guest Services Associate $15.00- $17.00/hour | Part-time, varied evenings and weekends Location: Wesley Willows | Rockford, IL Apply today and receive a response within 48 hours! Why Join Us? * Make ...

Bank First

Guest Services Specialist

Beloit, WI · On-site

$13 - $17/hr

Guest Services Specialist This position is responsible for answering the main reception line and ... Associates degree in business or accounting and banking experience preferred. * A thorough ...

UW Health

Guest Transporter, Guest Services

Rockford, IL · On-site

$14.75 - $18/hr

Work Schedule: Per Diem, Sun-Sat 7am-6pm, you will work at UW Health Swedish American Hospital 1401 E State St. Highlights: Safely transport and escort patients, visitors, and guests throughout the ...

UWHealth

Guest Transporter, Guest Services

Rockford, IL · On-site

$14.75 - $18/hr

Work Schedule: Per Diem, Sun-Sat 7am-6pm, you will work at UW Health Swedish American Hospital 1401 E State St. Highlights: Safely transport and escort patients, visitors, and guests throughout the ...

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All JobsGuest Associate JobsGuest Associate Jobs in Winnebago, IL

Guest Associate information

See Winnebago, IL salary details

$8

$14

$19

How much do guest associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for guest associate in Winnebago, IL is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $15.77 per hour, depending on experience, location, and employer.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What cities near Winnebago, IL are hiring for Guest Associate jobs?

Cities near Winnebago, IL with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Winnebago, IL as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $30,153 per year, or $14.5 per hour.

Lead Guest Service Associate - Sales & Guest Experience (Rockford)

Rockford, IL • On-site

ANCHOR POINT MANAGEMENT GROUP
See more jobs at ANCHOR POINT MANAGEMENT GROUPexternal

$15.50 - $17/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Full-Time & Part-Time
Hourly + Sales Bonuses

Work Location: In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities

  • Assist in training Guest Service Associates.
  • Greet guests and create a welcoming, high-energy environment.
  • Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.
  • Educate guests on our exclusive product line.
  • Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.
  • Maintain a clean, professional, and organized center appearance.
  • Be a model for your peers, striving to lead others to their full potential.

What We’re Looking For

  • Strong sales and guest service skills
  • Excellent leadership, communication and interpersonal abilities
  • Goal-oriented mindset with a passion for hitting targets
  • Previous experience in retail, sales, or the beauty industry is a plus
  • Availability to work evenings and weekends

Benefits (Subject to eligibility)

  • 401k Company Match
  • Health, Vision, and Dental Insurance (28+ hours/week)
  • Generous Bonus Incentive 2x/month (Packages + Retail)
  • Training and career advancement opportunities

Perks

  • Daily Pay                                
  • Employee Assistance Program                                
  • Team Member Assistance Fund                               
  • Culture Committee - Have fun while being the best!                                
  • Referral Bonus - Generous Incentive to hire all roles!

Knowledge and Skill Requirements:
High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.

Apply