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Guest Associate Jobs in Chicago, IL (NOW HIRING)

Kohl Children's Museum

Guest Experience Associate

Glenview, IL · On-site

$14.50 - $17.50/hr

Guest Experience Associate Reports To: Guest Experience Manager Scheduling: Part-time, Non-exempt Shifts available: Varied days and hours, some nights and weekends Kohl Children's Museum of Greater ...

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TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: This role is primarily scheduled for closing shifts. Candidates must be available to work evenings ...

TOCA Football

Guest Experience Associate

Evanston, IL · On-site

$13.75 - $17/hr

Guest Experience Associate Location: Evanston, IL Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

EWC Growth

Guest Sales Associate, West Loop

Chicago, IL · On-site

$17.50/hr

The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This ...

EWC Growth

Guest Sales Associate, Southport

Chicago, IL · On-site

$17/hr

The primary responsibility of a Guest Service Associate (GSA) is creating an exceptional guest experience while achieving sales goals and assisting management with daily administrative tasks. This ...

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Showing results 21-40

All JobsGuest Associate JobsGuest Associate Jobs in Chicago, IL

Guest Associate information

See Chicago, IL salary details

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How much do guest associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest associate in Chicago, IL is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.84 per hour, depending on experience, location, and employer.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
What are the most commonly searched types of Guest jobs in Chicago, IL? The most popular types of Guest jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Guest Associate jobs? Cities near Chicago, IL with the most Guest Associate job openings:
Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,082 per year, or $16.4 per hour.

Guest Experience Associate

KOHL CHILDRENS MUSEUM OF GREATER CHICAGO INC

Glenview, IL • On-site

$15/hr

Part-time

Retirement, PTO

Posted 4 days ago

Job description

Title: Guest Experience Associate

Reports To: Guest Experience Manager

Scheduling: Part-time, Non-exempt

Shifts available: Varied days and hours, some nights and weekends

Kohl Children's Museum of Greater Chicago is a nonprofit organization whose mission is to provide experiences and memories to build a foundation for a lifetime of learning. Through our museum space in Glenview, IL, we offer engaging learning environments featuring interactive exhibits and programs that encourage young children to become effective learners through play. As part of our commitment to ensuring that every child has access to the best learning experiences possible, we extend our footprint throughout the Chicagoland area through outreach programs, traveling exhibits, and partnering with educators to inspire meaningful change in the education of young children.


The Guest Experience Associate is responsible for providing a welcoming experience for all visitors of the museum. This role assists patrons with admissions, membership purchases, and is a point of contact for questions or concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Maintain knowledge of front desk procedures and museum information, delivering exceptional customer service when assisting patrons with purchases, questions, and other needs
  • Utilize Point of Sale (POS) system to sell admission tickets, memberships, and special event tickets
  • Process all correspondence from members including applications, renewals, inquiries and gift memberships
  • Account for cash drawer and adheres to cash and credit card handling procedures
  • Answer the museum phone line and directs calls, as appropriate
  • Monitor museum entrance, ensuring visitor and child safety

Additional Responsibilities

  • Attend monthly, quarterly and annual museum trainings and meeting, as needed
  • Assist with data entry and administrative tasks, as assigned
  • Support team members with a positive and collaborative attitude
  • Perform other duties and special projects, as assigned


The successful candidate will possess the following:

  • High School Diploma or equivalent
  • Experience working in a museum or customer-facing role, preferred
  • Experience working with children, preferred
  • Experience working with database management or Point-of-Sales system and/or cash handling, preferred
  • Excellent customer service skills and proficiency in conflict resolution
  • Friendly demeanor and ability to work with individuals of all levels of an organization
  • Excellent oral and written communication skills
  • Proficiency in office technology and software (Microsoft Office suite)
  • Ability to maintain confidentiality and exercise discretion in handling sensitive material
  • Must have flexibility with work schedule, as necessary, to support weekend scheduling and/or evening activities as needed

BENEFITS

  • Paid Leave
  • 401(k) with employer match
  • Employee Assistance Program
  • Museum Membership
  • Pet Insurance
  • Unlimited rewards while supporting a worthwhile mission where we provide experiences and memories to build a foundation for a lifetime of learning


Kohl Children’s Museum is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.