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Guest Associate Jobs in Tennessee (NOW HIRING)

TOCA Football

Guest Experience Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Experience Associate Location: Nashville, TN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

TOCA Football

Guest Experience Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Experience Associate Location: Nashville, TN Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

Nashville Zoo

Guest Service Associate

Nashville, TN

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Buona Beef, Inc.

Guest Service Associate

Murfreesboro, TN · On-site

$13.25 - $16.25/hr

Guest Service Associate Responsibilities: * Order taking * Drive Thru Order Taking * Expo (dine in and take out) * Advanced Order Expo (third parties) * Drive Thru Expo * Catering Drivers * Fryer ...

Buona Beef

Guest Service Associate

Murfreesboro, TN · On-site

$13 - $15.75/hr

Guest Service Associate Responsibilities: * Order taking * Drive Thru Order Taking * Expo (dine in and take out) * Advanced Order Expo (third parties) * Drive Thru Expo * Catering Drivers * Fryer ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Guest Services Associate Department: Guest Services Supervisor: Guest Service Supervisors, Director of Guest Services Position Status: Part-time Company Overview: Nashville Zoo is dedicated to ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.31/hr

Guest Service Associate Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse ...

SkyLand Ranch

Guest Services Associate

Pigeon Forge, TN · On-site

$13.75 - $16.75/hr

As a Guest Services Associate you will be our customers first impression of our company so you must exceed their expectations. You will greet every guest and educate them by explaining our ...

KALUNGA

Full Time Guest Service Associate

Memphis, TN · On-site

$13 - $15/hr

Description FULL Time Guest Service Associate - Frost Bake Shop Join our family-owned bakery where great service and sweet treats go hand in hand! About the Role: We're looking for a friendly ...

KALUNGA

Part Time Guest Service Associate

Collierville, TN · On-site

$11 - $13.50/hr

Description Part Time Guest Service Associate - Frost Bake Shop Join our family-owned bakery where great service and sweet treats go hand in hand! About the Role: We're looking for a friendly ...

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Showing results 21-40

All JobsGuest Associate JobsGuest Associate Jobs in Tennessee

Guest Associate information

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What are the duties of a guest associate?

A guest associate is responsible for assisting customers, providing information about products or services, and ensuring a positive experience. They may handle transactions at the checkout, restock shelves, and address guest inquiries, often working in retail or hospitality environments. Good communication skills and customer service experience are important for this role.

What are the most commonly searched types of Guest jobs in Tennessee?

The most popular types of Guest jobs in Tennessee are:

What cities in Tennessee are hiring for Guest Associate jobs?

Cities in Tennessee with the most Guest Associate job openings:

Guest Associate jobs near you
Infographic showing various Guest Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Guest Relations Associate

Creative Discovery Museum

Chattanooga, TN

$14/hr

Full-time, Part-time

Re-posted 10 days ago

Job description

Occupational Summary

The Guest Relations Department handles the day-to-day operations of the Museum’s ticket desk and Birthday parties while supporting the membership program. Superior customer service skills are required. Staff are responsible for sales, cash control, cleaning and safety and security.

Essential Duties and Responsibilities

  1. Customer Service: Required to provide superior customer service at all times. Associates will greet all visitors with welcoming demeanor ensure consistency of information by following Museum scripts, and handle all interactions with visitors courteously and politely.
  2. Educate and sell: Be conversant on all products to best present and sell to the customer. Associates will be asked to achieve monthly goals, upsell products, programs, and memberships, understand all memberships and membership specials to help the customer decide which membership fits them best.
  3. Operate point of sale computer: Must demonstrate competency on the point-of-sale system and complete all customer transactions properly. Associates will be required to change receipt printer paper, utilize basic troubleshooting skills, and complete customer transactions.
  4. Cash Control: Adhere to all proper money handling policies and procedures. Associates maintain cash drawers but ensuring an adequate supply of change remains in their assigned drawer throughout their shift.
  5. Open and complete end-of-day closing: Keep the ticket desk stocked, tidy, and ready for the day’s activities. Associates are required to complete opening/closing checklists, shut down computer system at end of day.
  6. Cleaning and stocking: Ensure the lobby and ticket desk are always clean and presentable. Restock brochures, sweep the lobby daily, tidy up ticket counter, and keep membership stand stocked.
  7. Safety and Security: Ensure all guests are checked in properly by monitoring guest entrance and exit. Associates will report any door alarms, any unauthorized weapons in the building to management, respond to fire alarm including announcements, communicate with the security and maintenance department, usher guests to the closest exit in event of emergency, respond to weather announcements, and monitor the door during lost child codes. Use safety measures when using equipment and ensure safe and secure storage of inventory.
  8. Celebrations & Events: Ensure all celebrations, including birthday and after-hours parties, are delivered to guests with a high standard of excellence.
  9. All other duties as assigned.

Knowledge, Skills and Abilities Required

  • Superior customer service skills
  • Strong communication skills
  • Must be sales driven
  • Team oriented with demonstrated ability to effectively communicate and work with a variety of personalities
  • Ability to work in high pressure environment
  • Ability to multi-task
  • Must be able to work a consistent part time schedule

Education/Experience Requirements

  • High School Diploma

Working conditions

Weekend and some night work required

Some holiday work

Museum floor environment

Noise level high at times

Physical demands

Standing and walking on the Museum floor for extended periods of time and the lifting of supplies

Full-time, hourly (Starting at $14.00). Regular schedule may include holidays, evenings, and weekends.

Interested candidates can submit an application and to our careers site at https://recruiting2.ultipro.com/CRE1020CDMU/JobBoard/cfb69fbb-d286-4c34-a2ca-4d3f37825546/?q=&o=postedDateDesc

Applications must be submitted by 5:00 pm on Monday, July 27, 2026.

Apply