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Guest Associate Jobs in Michigan (NOW HIRING)

Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ... Build strong working relationships with guests, vendors and associates. * Exemplify key concepts of ...

Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ... Build strong working relationships with guests, vendors and associates. * Exemplify key concepts of ...

Guest Service Associate

Novi, MI · On-site

$14.50/hr

Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ... Build strong working relationships with guests, vendors and associates. * Exemplify key concepts of ...

Guest Experience Associate

Farmington, MI

$14.50 - $17.75/hr

Guest Experience Associate Location: Farmington, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the ...

Guest Service Associate

Novi, MI · On-site

$14.50/hr

Bag guest groceries following Busch's bagging procedures and guest requests. * Determine carry out ... Build strong working relationships with guests, vendors and associates. * Exemplify key concepts of ...

Guest Experience Associate

Wixom, MI

$14.25 - $17.25/hr

Guest Experience Associate Location: Wixom, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA -- the first ...

Guest Experience Associate

Farmington, MI · On-site

$14.50 - $17.75/hr

Guest Experience Associate Location: Farmington, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the ...

Guest Experience Associate

Wixom, MI · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Wixom, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

Guest Experience Associate

Wixom, MI · On-site

$14.25 - $17.25/hr

Guest Experience Associate Location: Wixom, MI Report To: General Manager Hours Required: Candidates must be able to work evenings and weekends Position Overview: You're the face of TOCA - the first ...

Showing results 21-40

Guest Associate information

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
What are the most commonly searched types of Guest jobs in Michigan? The most popular types of Guest jobs in Michigan are:
What cities in Michigan are hiring for Guest Associate jobs? Cities in Michigan with the most Guest Associate job openings:
Infographic showing various Guest Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Service Associate

Busch's Inc.

Novi, MI

$14.50/hr

Full-time

Posted 28 days ago


Job description

Starting wage up to: $14.50/hr. with experience

Food Lovers Unite!

Busch’s is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor!

What’s in store?

  • Flexible schedules
  • Employee discounts
  • 401K with company match
  • Tuition reimbursement
  • Daily Pay available

Ready to spice up your job and grow with us? Apply now and let’s create the perfect pear together!

Accountabilities:

  • Bag guest groceries following Busch’s bagging procedures and guest requests.
  • Determine carry out or drive up needs and assist guests in taking purchase to their vehicles.
  • Assist guests with questions, purchases and locating product.
  • Retrieve carts from parking lot.
  • Maintain bottle return area.
  • Clean and stock restrooms.
  • Empty trash.
  • Perform floor sweeps.
  • Respond to and clean up spills and broken merchandise
  • Return items left behind to their proper location.
  • Stock bags on lanes.
  • Miscellaneous cleaning functions as assigned.
  • Adhere to all Busch’s policies, practices and procedures.
  • Build strong working relationships with guests, vendors and associates.
  • Exemplify key concepts of hospitality when interacting with guests.
  • Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress.

Requirements:

  • No education or previous experience is necessary.
  • Proficient communication skills, including written, verbal and listening skills.
  • Proficient cleaning abilities to meet visual standards.

Busch’s is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.