Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all ...
Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $14.50/hour - $15.00/hour NOTE: You must be at least 16 ...
Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $14.50/hour - $15.00/hour NOTE: You must be at least 16 ...
Guest Coordinator
Noblesville, IN · On-site
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
Guest Coordinator
Noblesville, IN · On-site
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
Guest Coordinator
Noblesville, IN · On-site
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
Guest Coordinator
Noblesville, IN · On-site
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
GUEST SERVICE ASSOCIATE- STORE 150 -CLOSER 5P-1A ($14.50 to $15)
Lawrenceburg, IN · On-site
$14.50 - $15/hr
Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $14.50/hour - $15.00/hour NOTE: You must be at least 16 ...
GUEST SERVICE ASSOCIATE- STORE 150 -CLOSER 5P-1A ($14.50 to $15)
Lawrenceburg, IN · On-site
$14.50 - $15/hr
Guest Services Associate Reports to: Store Manager Schedule: Part Time (25 hours or less per week); may work 1st, 2nd or 3rd shift Pay Range: $14.50/hour - $15.00/hour NOTE: You must be at least 16 ...
Guest Coordinator
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
Guest Coordinator
$15.75 - $20.75/hr
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and ...
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
$46K - $52K/yr
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
New
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Service Manager
Carmel, IN · On-site
Guest Services Manager Reports To: Position Summary: The Guest Service Manager will lead the front ... Foster a welcoming atmosphere by ensuring associates greet guests with genuine hospitality ...
Guest Services Supervisor Location: Brisbane, CA FLSA: Non-Exempt Status: Full-time Reports to ... Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors ...
Guest Services Supervisor Location: Brisbane, CA FLSA: Non-Exempt Status: Full-time Reports to ... Associate demonstrates a high QUALITY of work: * Demonstrates accuracy and thoroughness. * Monitors ...
Guest Service Manager
Terre Haute, IN · On-site
A minimum of an Associate's Degree in Hospitality is a plus. * Must speak fluent English ... guest service. We recognize that our associates are the key to our continued success and have a ...
Guest Service Manager
Terre Haute, IN · On-site
A minimum of an Associate's Degree in Hospitality is a plus. * Must speak fluent English ... guest service. We recognize that our associates are the key to our continued success and have a ...
Guest Service Manager
Jasper, IN · On-site
A minimum of an Associate's Degree in Hospitality is a plus. * Must speak fluent English ... guest service. We recognize that our associates are the key to our continued success and have a ...
Guest Service Manager
Jasper, IN · On-site
A minimum of an Associate's Degree in Hospitality is a plus. * Must speak fluent English ... guest service. We recognize that our associates are the key to our continued success and have a ...
Guest Associate information
How does a guest associate typically collaborate with other departments to enhance the guest experience?
What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?
What is the difference between Guest Associate vs Customer Service Representative?
| Aspect | Guest Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; training in communication skills |
| Work Environment | Hospitality settings like hotels, resorts, cruise ships | Call centers, retail, corporate offices |
| Employer & Industry Usage | Hotels, resorts, hospitality industry | Various industries including retail, telecom, finance |
| Common Search & Comparison Intent | Understanding roles in hospitality | Customer service roles across industries |
Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.
What is a guest associate?

White Lodging rating
6.9
Based on 44 frontline employees who took The Breakroom Quiz
33rd of 108 rated hotels
Job description
Description
Summary:
This position is responsible for assisting guests in the Bistro in an efficient and courteous manner. Effectively promotes the Bistro, takes orders, and prepares/delivers food and beverage orders. Adheres to all health regulations, and follows White Lodging's high standards of quality to ensure guest satisfaction.
Responsibilities:
Guest Service/Point of Sale: Greets all guests in a courteous and friendly manner. Accurately and quickly takes, enters, prepares and delivers guest orders according to standards. Responds to guest needs and provides the highest level of quality service. Assists other associates as needed to meet guest's needs. Effectively operates micros operating system and cash register. Follows all cash handling/POS procedures to ensure accurate closing of all guest checks.
Counter Sales/Food Preparation: Responsible for answering all questions about menu items, specials, and prices. Familiar with preparation methods and ingredients to meet guest's dietary/allergy questions. Actively up-sells food and beverage items to maximize revenue. Monitors and replenishes stock of prepared menu items. Prepares all food in a timely manner, and operates the Turbo Chef according to standards.
Barista/Beverage Duties: Brews coffee and prepares coffee/other drinks according to the specific recipes. Assists Bartender when necessary with serving alcoholic beverages, and follows local liquor laws.
Bussing/Cleaning: Responsible for disposal of garbage, picking up trays, re-stocking dishes on the line, and clearing/wiping down tables and counter. Transfers full dish tubs to the dish room, and assists as needed with washing dishes.
Paperwork: Completes all required paperwork in an accurately and timely manner. Assists with inventory, completes inventory par sheets, and other responsibilities as needed.
Safety/Risk Management: Maintains a clean and safe work area, and handles all food/beverage in compliance with White Lodging, brand, local, state and federal regulations. Assists in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room. Follows all appropriate procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to White Lodging grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings.
Miscellaneous/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary. Works as a team player and actively contributes to the success of the Bistro experience. This position also may be responsible for the set-up, maintenance, and take down of banquet areas according to function specifications. Also provides food and beverage service to clients in a business of social function in a friendly manner.
Other information:
COMPETENCIES
Job Knowledge
Flexibility/Adaptability
Quality of Work
Perseverance
Quantity of Work
Organization Skills
Guest Focus/Customer Service
Effort
Reliability/Dependability
Judgment/Problem Solving
Motivation/Initiative
Cooperation/Teamwork
SKILLS
Must pass certification quiz/test for position.
Have a thorough knowledge of emergency procedures.
Complete Chemical Training and Blood borne Pathogen Training.
EDUCATION/EXPERIENCE
None required.
WORKING CONDITIONS
Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
What White Lodging employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About White Lodging
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Merrillville, IN, US
Year founded
1985