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Guest Associate Jobs in Delaware (NOW HIRING)

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Employees and family members can earn associate, bachelor's, or master's degrees with reduced or ... What You'll Do As a Guest Experience Specialist , you're the first impression for every customer ...

Front Desk Associate We are looking for a friendly, professional Front Desk Associate to serve as ... guest questions or concerns Coordinate with housekeeping to ensure rooms are guest-ready Upsell ...

Guest Experience Assistant Manager - Dash In Location: Wilmington, DE Status: Full-time 30-40 hours ... High school diploma or GED -or- ability to complete employer-paid GED program; associate or ...

Description Position at Dash In Guest Experience Assistant Manager - Dash In Location: Wilmington ... High school diploma or GED -or- ability to complete employer-paid GED program; associate or ...

Guest Experience Team Member Location: 154 Pulaski Hwy, New Castle, DE Status: Full-time or ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

Guest Experience Team Member Position at Dash In Role: Guest Experience Team Member Location ... GED completion program for sales associates. For Full-Time Employees: * Paid Time Off: Up to 3 ...

Guest Experience Team Member Join the Dash In Team as a Guest Experience Team Member in New Castle ... GED completion program for sales associates. For Full-Time Employees: * Up to 3 weeks of PTO ...

Showing results 21-40

Guest Associate information

How does a guest associate typically collaborate with other departments to enhance the guest experience?

Guest Associates regularly work alongside housekeeping, maintenance, and front desk teams to ensure each guest's stay is smooth and enjoyable. This collaboration involves promptly communicating guest requests or concerns, coordinating room readiness, and sharing feedback to improve services. By working closely with other departments, Guest Associates help resolve issues quickly and contribute to a welcoming environment, making teamwork an essential part of the role.

What are the key skills and qualifications needed to thrive as a guest associate, and why are they important?

To thrive as a Guest Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office technology is often required. Exceptional communication, patience, and problem-solving abilities help you create a welcoming environment and efficiently address guest needs. These skills are vital to ensuring a positive guest experience, repeat business, and smooth daily operations.

What is the difference between Guest Associate vs Customer Service Representative?

AspectGuest AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentHospitality settings like hotels, resorts, cruise shipsCall centers, retail, corporate offices
Employer & Industry UsageHotels, resorts, hospitality industryVarious industries including retail, telecom, finance
Common Search & Comparison IntentUnderstanding roles in hospitalityCustomer service roles across industries

Guest Associates primarily work in hospitality environments, focusing on guest experience and service. Customer Service Representatives work across multiple industries, handling customer inquiries and support. While both roles require strong communication skills, Guest Associates often require knowledge of hospitality operations, whereas Customer Service Reps may need industry-specific product knowledge. The roles overlap in customer interaction but differ in industry focus and work settings.

What is a guest associate?

Guest Associates are professionals who assist and interact with guests in settings such as hotels, resorts, or customer service environments. Their main responsibilities include greeting guests, handling check-ins and check-outs, addressing inquiries, and providing information or services to ensure a positive guest experience. Guest Associates act as the first point of contact and play a key role in customer satisfaction, often resolving issues and coordinating with other staff to meet guest needs.
What are the most commonly searched types of Guest jobs in Delaware? The most popular types of Guest jobs in Delaware are:
What cities in Delaware are hiring for Guest Associate jobs? Cities in Delaware with the most Guest Associate job openings:
Infographic showing various Guest Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Services Representative - Nemours Estate (casual/part-time hours)

Nemours Children's Health

Wilmington, DE • On-site

$13 - $16/hr

Part-time

Re-posted 24 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

69th of 887 rated healthcare providers


Job description


Nemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE.
Nemours Estate is a 225-acre public garden and historic home dating back to 1910. Its benefactor, Alfred I. duPont, also established the Nemours Children's Hospital, Delaware, which shares our campus and our history. As a historic property and public gardens, Nemours Estate is perhaps the only such location worldwide which shares a 501c3 with a pediatric hospital. As such an institution, we are uniquely placed to explore the intersections of health and wellbeing and arts, history, and horticulture.
Nemours Estate expects Guest Services Representatives to interact with the visiting public in a gracious, informative and engaging manner. Guest Services Representatives are responsible for processing daily admissions, communicating pertinent information to our guests about their experience at Nemours Estate and providing a positive experience so that the Nemours brand is sustained and enhanced.
Guest Services Representatives must display exceptional customer service, communication and hospitality skills. The work schedule approximately 12-24 hours per week (2-4 shifts per week). Main shift time is 9am-5p. Candidates must have availability during weekdays, evenings,and some holidays.
Responsibilities:
  1. Process sales for admissions, season passes, online prepaid tickets, and complimentary associate/hospital patient visits utilizing a point of sale computer system.
  2. Promptly and graciously answer phone calls and retrieve messages in a timely manner.
  3. Share historical information about Nemours Estate.
  4. Acts as a liaison with drivers, interpreters, gardeners, housekeeping and other Nemours staff to provide, maintain and promote a positive guest experience.
  5. Provide transportation via golfcart for guests (Driver's License Required)
  6. Assist with greeting large bus groups at the Group Tour Center to ensure a smooth arrival and departure.
  7. Attend all Nemours Estate required staff meetings and trainings.
  8. Complete all annual trainings as required by Nemours.
  9. Additional miscellaneous duties and responsibilities as may be assigned from time to time by employee's supervisor.

Requirements:
  • High School diploma or equivalent required
  • Must have excellent customer service
  • Valid driver's license required

#LI-AE1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936