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Guest Assistant Jobs in Georgia (NOW HIRING)

Phoenix Senior Living

Lead Server

Canton, GA · On-site

Has knowledge of daily and Always Available Menu items and can provide general description to the residents and guest * Assist residents with menu selections and responds to pertinent questions about ...

Phoenix Senior Living

Lead Server

Canton, GA · On-site

Has knowledge of daily and Always Available Menu items and can provide general description to the residents and guest * Assist residents with menu selections and responds to pertinent questions about ...

Corner Bakery

Guest Service Attendant

Atlanta, GA · On-site

Essential Functions: • Greet every guest with a smile, greeting and to help direct them to kiosk ordering • Guide guests by being the subject matter expert for all kiosk functions. • Assist ...

Corner Bakery

Guest Service Attendant

Atlanta, GA · On-site

Essential Functions: • Greet every guest with a smile, greeting and to help direct them to kiosk ordering • Guide guests by being the subject matter expert for all kiosk functions. • Assist ...

Legacy Ventures Management

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures

Guest Service Agent

Atlanta, GA

$14.50 - $18.25/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures Management

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures LLC

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures Management

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures

Guest Service Agent

Atlanta, GA

$16/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

Legacy Ventures LLC

Guest Service Agent

Atlanta, GA · On-site

$16/hr

Provide local area information and assist with dining, transportation, and tour arrangements * Maintain accurate guest records and perform shift reports * Ensure all guest requests are addressed ...

ELEMENT - POOLER

Guest Service Representative

Pooler, GA

$12.25 - $15/hr

Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and ...

LBA Hospitality

Guest Service Representative

Pooler, GA · On-site

$12.25 - $15/hr

Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and ...

LBA Hospitality

Guest Service Representative

Duluth, GA · On-site

$12.50 - $15.25/hr

Area shopping, dining, entertainment and travel directions to assist guest inquiries. * Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and ...

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Guest Assistant information

What is a guest assistant?

Guest Assistants are professionals who help ensure visitors have a positive experience at a venue, event, hotel, or other establishment. Their responsibilities often include greeting guests, answering questions, providing directions, and assisting with special requests. They act as the first point of contact and play a key role in customer service, helping to resolve any issues or concerns guests may have. Guest Assistants may also handle administrative tasks and coordinate with other staff to meet guests' needs.

What are the key skills and qualifications needed to thrive as a guest assistant, and why are they important?

To thrive as a Guest Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office tools is typically required. Excellent communication, problem-solving, and a positive attitude help create memorable guest experiences and resolve issues effectively. These skills are vital for ensuring guest satisfaction and smooth operations in hospitality environments.

What are some common challenges faced by guest assistants, and how can they effectively handle them?

Guest Assistants often encounter challenges such as managing high guest volumes during peak times, addressing unexpected guest concerns, and maintaining composure under pressure. Success in this role involves strong communication skills, empathy, and adaptability. Building a solid understanding of company policies and available resources allows Guest Assistants to efficiently resolve issues and provide a positive guest experience. Teamwork and proactive problem-solving are also key to thriving in this dynamic environment.

What is the difference between Guest Assistant vs Front Desk Agent?

AspectGuest AssistantFront Desk Agent
CredentialsCustomer service experience, basic computer skillsCustomer service experience, hospitality training
Work EnvironmentHotels, resorts, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality, tourismHospitality, travel industry
Common Search & ComparisonYesYes

Guest Assistants and Front Desk Agents both work in hospitality settings, focusing on guest services. While Guest Assistants often handle basic customer inquiries and support, Front Desk Agents typically manage check-ins, reservations, and billing. Both roles require customer service skills and are essential in hospitality operations, but Front Desk Agents usually have more responsibilities related to front office management.

Is guest assistant relations a stressful job?

Guest assistant roles often involve managing guest needs, resolving issues, and maintaining a positive environment, which can be stressful during busy periods or when handling difficult situations. Good communication skills and the ability to stay calm under pressure are important for success in this role.

What skills are needed for guest assistant?

A guest assistant needs strong communication and customer service skills to interact effectively with guests. They should be able to handle inquiries, resolve issues promptly, and work well in a team environment. Basic computer skills and a friendly attitude are also important for success in this role.

What are the most commonly searched types of Guest jobs in Georgia?

The most popular types of Guest jobs in Georgia are:

What are popular job titles related to Guest Assistant jobs in Georgia?

For Guest Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Guest Assistant jobs in Georgia look for?

The top searched job categories for Guest Assistant jobs in Georgia are:

What cities in Georgia are hiring for Guest Assistant jobs?

Cities in Georgia with the most Guest Assistant job openings:

Guest Assistant jobs near you
Infographic showing various Guest Assistant job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lead Server

Phoenix Senior Living

Canton, GA • On-site

Full-time

Posted 13 days ago

Phoenix Senior Living rating

4.0

Company rating: 4.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

241st of 245 rated social care providers

Job description

Description

The Phoenix at Union Hill is seeking a Lead Server to join their team! 


The Lead Server reports directly to the Food and Beverage Director. 

PURPOSE

The Lead Server is responsible for providing dining and table services to residents and guests in the community's dining rooms and designated areas in accordance with Phoenix Senior Living

standards. Responsible for proper dining set-up, providing meal and dining services and cleaning

of the dining rooms. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service. The Lead server will also take on additional responsibilities everything is running properly in the dining hall.


PRINCIPLE DUTIES AND RESPONSIBILITIES

General Dining Service Duties

  • Has knowledge of daily and Always Available Menu items and can provide general description to the residents and guest
  • Assist residents with menu selections and responds to pertinent questions about menu items
  • Responsible for taking meal and beverage orders and serving requested items according to established guidelines
  • Responds to the dining needs of the residents and guest while maintaining Phoenix hospitality and service standards
  • Attends pre-meal briefing to gain knowledge of the meal and meal support activities
  • Follow local, state and federal policies regarding food handling
  • Maintains standards of cleanliness, hygiene and health standards

Janitorial Duties

  • Follows all daily and weekly cleaning schedules
  • Maintains appropriate communication with the Food and Beverage Director

Compliance/Safety

  • Partners with department directors to ensure community is in compliance with OSHA requirements and promotion of Risk Management programs and policies; adheres to safety rules and regulations
  • Practice safe food handling according to Phoenix policy to prevent an outbreak of food borne illness in compliance with universal precautions
  • Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, SDS (safety Data Sheets) and Lockout Tagout procedures
  • Assist in dining room and surrounding areas for proper dining room flow, organization and supplies placement


Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

  • Education: High School Diploma/ GED required
  • Previous experience in dining hospitality and / or full service senior living preferred

SKILLS AND ABILITIES

  • Understanding of infection control procedures
  • Demonstrate the ability to Multi task and Manage Stress
  • Competent in time management / organizational skills
  • Understands and embraces the assisted living philosophy
  • Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
  • Possess written and verbal skills for effective communication
  • Demonstrates good judgment, problem solving and decision making skills

SHEDULE:

  • Must be available for evenings, weekends, holidays etc. as needed 

What Phoenix Senior Living employees say

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