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Guest Agent Jobs in Texas (NOW HIRING)

Commonwealth Hotels

Guest Service Representative

Houston, TX · On-site

$13 - $15.75/hr

The Staybridge Suites Houston NW Cypress Crossing, Houston, Texas, is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent. About Us: Join the team at Staybridge Suites ...

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Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Commonwealth Hotels

Guest Service Agent

Houston, TX

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Commonwealth Hotels

Guest Service Agent

Houston, TX · On-site

$14.25 - $18.25/hr

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent. About Us: Working at Courtyard Houston Rice ...

Tharaldson Hospitality

Guest Service Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

Legacy Ventures LLC

Guest Service Agent

Corpus Christi, TX · On-site

$12.50 - $15.75/hr

Guest Service Agent - TX Lively Beach Resort (LHP LB1) - Corpus Christi, TX Overview Position Type Full Time Category Hospitality - Hotel Guest Service Agent Summary: Guest Service Agents are the ...

HRI Hospitality

Guest Service Agent

Houston, TX · On-site

$13 - $17/hr

Guest Services Agent The Guest Services Agent is responsible for delivering excellent customer service by welcoming guests, assisting with check-in/check-out, and responding to guest needs to ensure ...

Peachtree Group

Guest Service Agent

Austin, TX · On-site

$14.75 - $18.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Dallas, TX · On-site

$15 - $19/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Heath, TX · On-site

$13.50 - $17/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Rockwall, TX · On-site

$14 - $17.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Peachtree Group

Guest Service Agent

Granbury, TX · On-site

$12.75 - $16/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Scenic PG LLC

Guest Service Agent

Dallas, TX · On-site

$15 - $19/hr

If you enjoy creating memorable guest experiences and thrive in a fast-paced environment, we'd love to meet you. Position Summary As a Front Desk Agent, you will be the first and last impression for ...

Peachtree Group

Guest Service Agent

Paris, TX · On-site

$11.50 - $14.50/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a ...

Bridge Hotel Partners LLC

Guest Services Agent

Waco, TX · On-site

$13.25 - $16.75/hr

As a Guest Services Agent, you'll manage check-ins and check-outs, answer inquiries, process payments, and address guest concerns with warmth and professionalism. Your efforts will ensure that guests ...

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Guest Agent information

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What are popular job titles related to Guest Agent jobs in Texas?

For Guest Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Guest Agent jobs in Texas look for?

The top searched job categories for Guest Agent jobs in Texas are:

What cities in Texas are hiring for Guest Agent jobs?

Cities in Texas with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Texas as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 100% Physical job distribution.

Guest Service Representative

Commonwealth Hotels

Houston, TX • On-site

$13 - $15.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Join Our Team at the Staybridge Suites Houston NW Cypress Crossing!
The Staybridge Suites Houston NW Cypress Crossing, Houston, Texas, is seeking a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent.
About Us:
Join the team at Staybridge Suites Houston NW Cypress Crossing, a premier extended stay hotel located in northwest Houston, offering guests excellent access to local dining, shopping, and business destinations. The hotel is ideally situated at the intersection of HWY 290 and HWY 6, close to various corporate offices, including Emerson, Amazon, and FedEx, making it a convenient location for both business and leisure travelers.
Key responsibilities include providing exceptional customer service, maintaining hotel operations, and ensuring a positive guest experience. The hotel is surrounded by restaurants, entertainment, and medical facilities, offering an ideal work environment for individuals seeking to support both business and leisure guests in a dynamic, growing area.
If you're ready to be a part of a vibrant team and enjoy a central location near major corporations, apply now to join Staybridge Suites Houston NW Cypress Crossing!
Why This Role?
Working as a Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent at the Staybridge Suites Houston Cypress Crossing offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Front Desk Clerk, or Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel’s convenient location, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What’s In It for You?
Comprehensive Benefits: Medical, Dental, and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday Pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more
Key Responsibilities for a Hotel Guest Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel’s property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We Are Looking for a Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Office Agent includes:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Knowledge of upselling techniques or prior experience in sales is beneficial, as many hotels encourage promoting upgrades or additional services.
  • Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus.
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends amp; holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.ihg.com/staybridge/hotels/us/en/houston/houfr/hoteldetail
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.

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