Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.
Estheticien(ne)
L'estheticien(enne) fournit des soins et des services esthetiques selon les specifications des clients et en fonction des normes de Holt Renfrew.
Les responsabilites specifiques comprennent ce qui suit, sans toutefois s'y limiter :
- Fournit des soins du visage et d'autres soins cutanes en utilisant des techniques et des produits specialises conformement aux normes du rayon et aux specifications des clients.
- Recommande des produits appropries en fonction de l'analyse des besoins des clients.
- Developpe une clientele personnelle et stimule la fidelite des clients.
- Execute les promotions selon les directives du(de la) directeur(trice) de vente, notamment la prise de rendez-vous, la mise en place de presentations satellites et la preparation d'offres speciales.
- Effectue le suivi aupres des clients servis.
- Supporter la ligne pour atteindre les objectifs de ventes.
- Envoie des notes de remerciement a tous les clients utilisant le service pour la premiere fois.
- S'assure que les soins sont termines selon l'horaire et prodigues de facon integrale et professionnelle.
- Effectue les taches relatives a la tenue des stocks au besoin.
- Veille a ce que les cabines soient propres et ordonnees en tout temps.
- S'assure que l'equipement est fonctionnel.
- Collabore avec les conseillers(eres) beaute (designe[e]s) pour assurer que les rendez-vous des clients sont planifies efficacement de sorte a maximiser la productivite.
- Collabore avec tous les comptoirs a la realisation des objectifs mutuels.
- Se conforme a toutes les politiques et exigences de sante-securite.
- Assurer le respect en matiere de protection de la vie privee, des reglementations et des mesures de cybersecurite.
Le(la) candidat(e) ideale) possede :
- Diplome d'etudes secondaires
- Formation d'artiste-maquilleur(euse) professionnel(elle) et accreditation en esthetique
- De 2 a 3 annees d'experience dans un poste similaire
L'evaluation du succes :
- Contribution aux objectifs financiers
- Objectifs individuels lies a la realisation des objectifs du service
- Retroactions des clients internes et externes
Esthetician
The Esthetician provides esthetic treatments and services to client specifications and as per Holt Renfrew standards.
Specific responsibilities include (but are not limited to) the following:
- Provide facial and other skin treatments, using specialized products and techniques in accordance with department standards and client specifications
- Recommend appropriate products based on analysis of client needs
- Develop a personal clientele and build client loyalty
- Execute promotions as instructed by Sales Manager, including booking clients, setting up outposts and preparing special offers
- Follow up with clients on services offered
- Meet or exceed sales targets
- Send "Thank you" notes to all first time clients
- Ensure treatments are completed as per schedule in a thorough, professional manner
- Perform stock keeping duties as required
- Ensure cabins are kept neat and clean at all times
- Ensure all equipment is in good working order
- Work in partnership with (Designated) Beauty Advisors to ensure clients are booked to effectively maximize productivity
- Works collaboratively with all counters in the achievement of mutual goals
- Comply with all Health & Safety policies and requirements
- Ensure compliance with privacy policies, regulations, and cyber security measures.
The ideal candidate:
- High School diploma
- Professional make-up artistry training and aesthetics certification
- 2-3 years experience in a similar capacity
The measures of success:
- Contribution to financial and customer growth objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Hiring Range / Echelle salariale a l'embauche :$16.60 - $31.50 / 16,60$ - 31,50$ (per hour / de l'heure)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La remuneration finale pour ce poste sera determinee sur la base des competences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'evaluation de sa contribution au poste a l'issue de la procedure d'entrevue. La fourchette indiquee est la fourchette de depart pour ce poste. Les offres peuvent varier en fonction de l'experience, des qualifications, du rendement et des conditions du marche local. Nous nous efforcons d'offrir une remuneration competitive qui corresponde a la contribution du candidat a notre equipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre tres convoitee remise d'employe.