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Group Reservations Manager Jobs in Utah (NOW HIRING)

Montage International

Sales Reservations Agent

Park City, UT · On-site

$15.75 - $20.50/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Preparing group guest lists prior to arrival * Controlling and blocking rooms as well as pre-blocks ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the most commonly searched types of Group Reservations jobs in Utah?

The most popular types of Group Reservations jobs in Utah are:

What are popular job titles related to Group Reservations Manager jobs in Utah?

For Group Reservations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Utah look for?

The top searched job categories for Group Reservations Manager jobs in Utah are:

What cities in Utah are hiring for Group Reservations Manager jobs?

Cities in Utah with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you
Infographic showing various Group Reservations Manager job openings in Utah as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution.

Reservations Assistant Manager - Amangiri

Aman

Canyon Point, UT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Location Overview
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role
The Assistant Reservations Manager supports the Reservations Manager in overseeing daily reservations operations while ensuring exceptional guest service, revenue optimization, and adherence to Aman standards. This role assists in supervising the reservations and PBX teams, supporting sales initiatives, and maintaining strong interdepartmental communication to maximize resort performance.

Key Responsibilities

Supervise Reservations and PBX colleagues to ensure service standards and policies are upheld.

Assist with daily departmental reports, correspondence, and audits.

Support monthly departmental meetings and ongoing team communication.

Maximize room revenue through upselling and conversion strategies.

Ensure accuracy of commissions and follow up as needed.

Handle wholesaler requests and bookings.

Provide group reservations support for Events and Sales & Marketing teams.

Act as backup for site inspections and perform Manager on Duty shifts when required.

Assist with development of resort collateral, website content, and promotional materials.

Support special events, promotions, and marketing initiatives.

Supervisory Responsibilities

Oversee Reservations and PBX team members.

Conduct regular coaching, feedback, and productivity reviews.

Required Experience & Qualifications

Excellent verbal and written communication skills.

Advanced computer proficiency; Opera PMS preferred.

Strong organizational, multitasking, and time-management abilities.

Ability to work independently and collaboratively.

High attention to detail and problem-solving skills.

Flexibility to work evenings, weekends, and holidays as required.

Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.

Aman Global Complimentary Night Program.

Access and discount on Food & Beverage Outlets at Amangiri.

Aman Retail and Spa Treatment discount.

Uniform provided.

One meal is provided per shift.

401k plan available after 1 year of service with partial match.

Free Vision, Dental and Life Insurance.

Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits.

Paid time off.

If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to apply to join us on our journey.

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