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Group Operations Jobs in Washington (NOW HIRING)

Saul Ewing

Business Solutions Analyst

Washington, DC · On-site

$90K - $100K/yr

Working closely with group operations management, KM, IT and vendors, this role helps design, implement and optimize firm tools, workflows and data to improve efficiency, consistency and knowledge ...

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Group Operations information

What are the key skills and qualifications needed to thrive as a Group Operations Manager, and why are they important?

To thrive as a Group Operations Manager, you need strong analytical skills, operational management experience, and a relevant degree in business, management, or a related field. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma or Lean are often required. Leadership, problem-solving, and effective communication are essential soft skills to excel in overseeing cross-functional teams and driving process improvements. These capabilities ensure operational efficiency, cost control, and successful coordination across multiple business units.

How does a Group Operations role typically interact with other departments within an organization?

In a Group Operations role, professionals often act as a central hub, coordinating with various departments such as finance, HR, IT, and business units to ensure smooth and efficient processes across the organization. This role frequently involves collaborating on cross-functional projects, streamlining workflows, and resolving interdepartmental issues. Strong communication skills and an ability to understand the needs of different stakeholders are essential, as Group Operations is responsible for aligning operational strategies with broader business objectives. Regular meetings and reporting are common to keep all teams informed and aligned.

What are Group Operations?

Group Operations refers to the teams or departments within an organization that manage and coordinate collective activities across multiple business units or subsidiaries. Their main responsibilities include streamlining processes, ensuring compliance, optimizing resource allocation, and supporting the smooth functioning of the organization as a whole. Group Operations often work closely with senior management to implement company-wide strategies and policies, aiming to improve efficiency and drive business growth. This role is critical in large organizations with diverse operations or international presence.

What is the difference between Group Operations vs Operations Coordinator?

AspectGroup OperationsOperations Coordinator
CredentialsTypically requires experience in operations management, sometimes a degree in business or related fieldOften requires administrative or business-related certifications, with a focus on coordination skills
Work EnvironmentOversees multiple teams or departments within an organization, often in corporate or large enterprise settingsWorks closely with teams to coordinate daily activities, usually in office or administrative settings
Employer & Industry UsageCommon in industries like retail, hospitality, and corporate services for managing large operationsFound across various industries for supporting operational activities and ensuring smooth workflow

In summary, Group Operations roles focus on managing multiple teams or departments at a strategic level, requiring broader experience and oversight. Operations Coordinators handle day-to-day coordination tasks, emphasizing administrative skills and direct support within teams.

What cities in Washington are hiring for Group Operations jobs? Cities in Washington with the most Group Operations job openings:
Group Operations jobs near you
Adult Group Tennis Instructor

Adult Group Tennis Instructor

Arch Amenities Group

Alexandria, VA

Full-time

Posted 6 days ago

Arch Amenities Group rating

4.7

Company rating: 4.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Tennis Pro

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Tennis Pro. The Tennis Pro will be responsible for organizing tennis programs for a facility; bringing in new members; giving lessons; operating a pro shop (if applicable); maintaining courts; scheduling lessons, tournaments, and court time.

Responsibilities:

  • Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
  • Reports any incidents or accidents to the Facility Manager.
  • Assists in developing monthly client reports.
  • Submits all paperwork and financial reporting, if applicable, in accordance with Arch Amenities Group policy.
  • Assists in facility maintenance, routine preventative maintenance, and repair.
  • Helps maintain a monthly inventory of supplies, equipment, and or products.
  • Writes articles or press releases for the facility, when applicable.
  • Participates in the Manager on Duty (MOD) schedule.
  • Understands the use and benefits of services, products, programs, and activities by participating in regularly scheduled staff meetings and training workshops.
  • Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques. Follows up on guest requests and comments.
  • Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times. Helps uphold guest rule policy and collects all guest fees.
  • Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
  • Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
  • Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.
  • Assists in the coordination of all social and competitive events including special tournaments.
  • Implements programs for adults and juniors.
  • Participates in overseeing all pro shop and retail functions, when applicable.
  • Submits all lesson and/or sales forms to the Facility Director and/or corporate office on time.
  • Attends staff and facility meetings.
  • Promotes the facility and its amenities to potential members when applicable.
  • Maintains an attractive, up-to-date bulletin board.
  • Other duties as assigned.

Qualifications:

  • College degree or comparable work experience
  • Previous Tennis Lead/Supervisor experience
  • Must be an experienced, strong, successful player
  • Teaching certifications from USTA or USPTA
  • Experience in promoting and implementing a large and varied program of events, classes, and leagues
  • Experience with budget development and financial management is also required
  • Effective leadership skills and a strong work ethic
  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Energetic, enthusiastic and motivational
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Able to show initiative and make decisions
  • Proficient in appropriate computer skills and office equipment
  • Ability to stand for long periods
  • Awareness of proper body mechanics to prevent injury
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms
  • Ability to lift 25 lbs.
  • Normal work hours: Varied to include nights, weekends, and holidays

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.

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