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Group Operations Director Jobs in Massachusetts (NOW HIRING)

RSM

Operations Director

Boston, MA · On-site

... group! Consulting Operations supports the practice by collaborating with all functional areas and ... team environment - direct or indirectly * Experience in navigating in a matrix reporting ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... Strong leadership skills and understanding of group processes, teamwork, and site/cost center based ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

$110K - $166K/yr

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... Strong leadership skills and understanding of group processes, teamwork, and site/cost center based ...

Tenet Health

Market Operations Director

Worcester, MA · On-site

The Director will manage the Manager(s) of Market Operations and will oversee the activities in the ... Strong leadership skills and understanding of group processes, teamwork, and site/cost center based ...

Ascend Learning

Sr Director Sales Operations

Burlington, MA · On-site

$200 - $250/hr

S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 ... WHAT YOU'LL DO Ascend Learning is hiring a Senior Director of Sales Operations to support senior ...

Flow Control Group

Director of Operations

Northampton, MA · On-site

$125K - $150K/yr

Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and ... Flow Control Group has a broad-based employee ownership program extended to every employee within ...

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All JobsGroup Operations JobsGroup Operations Director JobsGroup Operations Director Jobs in Massachusetts

Group Operations Director information

See Massachusetts salary details

$37.1K

$117.6K

$196K

How much do group operations director jobs pay per year?

As of Sep 8, 2026, the average yearly pay for group operations director in Massachusetts is $117,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $148,000.00 per year, depending on experience, location, and employer.

What does a Group Operations Director do?

A Group Operations Director is responsible for overseeing the operations of multiple business units or departments within an organization. Their main duties include developing operational strategies, ensuring efficient processes, managing budgets, and leading teams to achieve company goals. They work closely with other executives to align operations with the overall business strategy. Their role is critical in driving efficiency, maintaining quality standards, and supporting the company's growth.

What are the key skills and qualifications needed to thrive as a Group Operations Director?

To thrive as a Group Operations Director, you need extensive experience in operations management, strategic planning, and a relevant degree such as business administration or management. Familiarity with ERP systems, project management tools, and often certifications like Six Sigma or PMP are highly valuable. Exceptional leadership, decision-making, and communication skills enable you to drive cross-functional teams and manage complex organizational challenges. These competencies are essential for optimizing processes, achieving business objectives, and ensuring operational excellence across multiple departments or business units.

What are some common challenges faced by a Group Operations Director when overseeing multiple business units?

A Group Operations Director often navigates the complexities of aligning operational strategies across diverse business units, each with its own unique processes and objectives. Balancing standardization with the flexibility each unit requires can be challenging, as can ensuring clear communication and consistent performance metrics. Additionally, managing cross-functional teams and adapting to rapidly changing market conditions requires strong leadership and a proactive approach to problem-solving. Regular collaboration with unit heads and continuous process improvement are key to overcoming these challenges.

What are the most commonly searched types of Group Operations jobs in Massachusetts?

The most popular types of Group Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Group Operations Director jobs?

Cities in Massachusetts with the most Group Operations Director job openings:

Group Operations Director jobs near you
Infographic showing various Group Operations Director job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $117,600 per year, or $56.5 per hour.

Operations Director

RSM

Boston, MA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Support and execute strategic initiatives, ensuring projects are delivered on time, within scope, and within budget.

  • Provide operational support to leaders and service teams, including managing tools, processes, and systems to support quality service delivery.

  • Oversee, manage, and develop operational team members through performance management, coaching, and feedback.

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Outstanding opportunity to join our Consulting Operations team, which is a cohesive, high-performing group! Consulting Operations supports the practice by collaborating with all functional areas and enabling solutions that optimize resource and financial performance, minimize risk, and maximize client experience.

The Operations role is responsible for providing operational support to our leaders and service teams with a focus on - Strategic Leadership, Strategic Implementation and Operational Optimization. In this capacity, operations is accountable to ensure tools, processes, and systems exist and effectively support the delivery of quality services to RSM's clients.

Strategic Leadership

  • Support and Execution
    • Supports leadership and ensures the smooth functioning of the organization. Amplifying the leaders effectiveness and help translating strategic vision into action.
    • Act as a strategic partner, managing key initiatives, facilitating communication
    • Partner strategically with assigned Consulting Leader to develop leadership meeting objectives and agendas, facilitate leadership meetings, and provide management oversight to strategic and tactical imperatives.
    • Participate in and contribute to the development and execution of growth strategies.
  • Performance Analysis
    • Utilize performance reports and systems to turn financial data into insight, monitoring profitability and plan attainment, giving leaders the reporting they need to run the business.

Strategy Implementation Management

  • Initiative Management
    • Participate in turning strategic objectives into actionable initiatives, developing implementation plans and performance measurements for the ongoing success of the initiative. Recognizing and determining the appropriate corrective action to ensure projects are delivered on time, within budget and scope.
    • Provide interim hands-on leadership, management and oversight to troubled initiatives on an as-needed basis.
  • Change Management
  • Partner with Consulting Leaders to provide change management support for internal initiatives

Operational Optimization

  • Responsible for facilitating operational effectiveness with all internal functions, ensuring all supporting functions are in alignment with the business requirements.
  • Business Lifecycle Support - Provide business lifecycle process (lead generation to engagement closure) and systems knowledge support to consulting leaders and team members.
  • Act as an operations SME on technology deployments to ensure all business requirements are met.

Operational Team Management

  • Provide oversight, performance management, development, coaching and exit-counseling of assigned operational team members.

REQUIRED QUALIFICATIONS

  • Bachelor's degree required
  • Minimum of 10 years' experience working with management level individuals
  • Minimum of 5 years' experience working in a professional services firm with experience in corporate development, transactions, and/or collaborating with the office of the CFO
  • Previous experience in managing others in a team environment - direct or indirectly
  • Experience in navigating in a matrix reporting environment solving/resolving complex issue
  • Advanced Microsoft Office skills (Excel, PowerPoint, Word, Outlook)
  • Strong financial skills, including analysis skills

SPECIAL REQUIREMENTS SPECIFIC TO JOB

  • Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists -
  • Ability to work effectively with all levels of employees including senior leadership
  • Ability to work autonomously and as a team leader
  • Strong problem solving and analysis skills
  • Strong organization, prioritization and time management skills
  • Requires strong analytical skills and the ability to process financial information for reasonableness and accuracy.
  • Ability to supervise and review the results of projects or assignments
  • Ability to train, mentor and provide guidance and feedback to other team members

LEADERSHIP SKILLS

  • Required to effectively communicate across all levels; knows audience and adapts appropriately, effective facilitation/presentation skills and strong listening skills
  • Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities
  • Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business improvement, and serve as a model of change -
  • Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential -
  • Ability to define a business requirements, present options and secure management buy-in on appropriate solutions
  • Ability to support and assist with change implementation

PREFERRED REQUIREMENTS

  • Project management certification or formal project management training, preferred

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $136,800 - $242,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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