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Group Benefit Service Representative Jobs (NOW HIRING)

Rogers Group

Customer Service Representative

Oak Ridge, TN · On-site

$14 - $18.75/hr

Customer Service Representative Rogers Group, Inc., headquartered in Nashville, is a privately held ... Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working ...

Rogers Group

Customer Service Representative/Admin

Tanner, AL · On-site

$15 - $20.50/hr

Job Title Customer Service Representative I/Admin Support I Rogers Group, Inc., headquartered in ... Detail oriented with a high degree of accuracy with the ability to multi-task Benefits Rogers Group ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help ... Bilingual (Spanish/English) is a plus Benefits * Earn up to $450 per month through our performance ...

Johnson Service Group

Be Seen First

Customer Service Representative

Watsonville, CA · On-site

$21/hr

Johnson Service Group (JSG) is seeking a Customer Service Representative for in Watsonville, CA ... Defines features and benefits or products and services, as well as providing customers with ...

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Group Benefit Service Representative information

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$54.4K

$79.5K

How much do group benefit service representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for group benefit service representative in the United States is $54,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Group Benefit Service Representative jobs?

For Group Benefit Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Group Benefit Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $54,438 per year, or $26.2 per hour.

Client Service Representative at Advanced Veterinary Care Group

Canton, MI • On-site

South Broward Animal Hospital
11 - 50 employees
Learn more about South Broward Animal Hospitalexternal

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Practice
We are not your traditional veterinary hospital. We partner with your veterinarian to provide flexible case management solutions. We will only perform the diagnostics and treatments that your vet requires, leaving the ultimate case control in their hands.
Advanced Veterinary Care Group is an innovative new concept designed to redefine how high-quality veterinary healthcare is delivered. The Care Group is like your "partner across the hall," a team of highly experienced and competent general practitioners with special interests in several key areas of medicine.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE
Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $17.00 - USD $19.00 /Hr.

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