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Group Benefit Service Representative Jobs (NOW HIRING)

Austin, TX (Onsite) Compensation: $18 - $20 per hour Benefits: This position is eligible for ... Addison Group is partnering with one of our clients to find a dependable and customer-focused ...

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Monday - Friday | Full-Time Benefits: This position is eligible for medical, dental, vision, and ... Addison Group is partnering with a growing organization seeking a Customer Service Representative ...

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Customer Service Representative

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Group Benefit Service Representative information

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$32K

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How much do group benefit service representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for group benefit service representative in the United States is $54,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Group Benefit Service Representative jobs?

For Group Benefit Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Group Benefit Service Representative job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 76% Physical, 1% Hybrid, and 23% Remote job distribution, with an average salary of $54,438 per year, or $26.2 per hour.

Group Benefit Solutions - Underwriting LAUNCH Program June 2027 (Overland Park, KS)

Olathe, KS • Hybrid

New York Life
Colleges, Universities, and Professional Schools • 11 - 50 employees

Full-time

Posted 14 days ago


Key responsibilities

  • Assess the risk and underwrite prospective clients within Group Benefit Solutions product portfolio: Life, Accident, Disability, Absence Administration, and Voluntary Benefits

  • Communicate pricing, profitability, and risk profile of clients with internal matrix partners

  • Support a sales region by supporting daily decision-making processes and participating in ongoing training and project opportunities


Job description

Job Requisition ID: 94780

Location Designation: Hybrid - 3 days per week

Please apply only to the location you would most prefer. If you are selected for an interview, you'll have the opportunity to discuss your location preferences and any other locations you may be interested in at that time.  

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized, and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our solutions. Click here to learn more about Group Benefits solutions.


About This Job

LAUNCH your career with New York Life Group Benefit Solutions as a Full-Time Underwriting Analyst!


LAUNCH, which stands for Leadership and Underwriting for New Career Hires, is designed to help you accelerate your underwriting career and establish early professional success. LAUNCH focuses on comprehensive technical training, hands-on learning, mentor support, and professional development opportunities.


As part of our Group Benefit Solutions Underwriting team, you will have a direct impact on the financial results of our business while helping us deliver on a longstanding commitment of providing financial protection and peace of mind to the millions we serve. As an Underwriting Analyst, you will develop skills across several business competencies including:


Risk Management & Assessment

Assess the risk and underwrite prospective clients within Group Benefit Solutions product portfolio: Life, Accident, Disability, Absence Administration, and Voluntary Benefits

Communicate pricing, profitability, and risk profile of clients with internal matrix partners

Contribute directly to company financial goals through risk decisions while balancing and maintaining favorable financial outcomes


Collaboration & Consultation

Partner with other underwriting team members to effectively solve problems

Negotiate with matrix partners to find creative and collaborative solutions that create long-term value for both our clients and our organization


Professional Development & Leadership

Active engagement and involvement in the LAUNCH Program over the course of your first year

Continuous learning and development through both structured and non-structured training opportunities beyond your first year

Develop a growth mindset that embraces challenges, learns from and applies feedback, and finds inspiration from the success of team members


Time & Priority Management

Act with a sense of urgency to meet assigned deadlines for specified tasks

Ability to use sound judgement when prioritizing several tasks at once


What You'll Do

As a Full-Time Underwriting Analyst in the LAUNCH Program, you can expect a structured start to your career that includes foundational training during your first year.


LAUNCH Training

Participate in structured training sessions in the LAUNCH Program focusing on technical training and professional development opportunities. These sessions will consist of both classroom and hands-on learning opportunities that establish a solid foundational knowledge of underwriting concepts and principles.

Following each session, you will apply the concepts and principles learned in the program by working on active business opportunities that will eventually become larger and more complex. You will work alongside your mentor as you gain independence in your daily work and decision-making skills.


After LAUNCH Training

You will be assigned to support a sales region, and own more of the daily decision-making process.

You will continue to participate in training opportunities to enhance your underwriting knowledge through organizational Group Benefit Solution training sessions, coaching, and feedback from mentors and managers.

In addition to your core Underwriting responsibilities, there also exist many project opportunities that will allow you to engage with and build a network of peers both within Underwriting and across other New York Life departments.


Qualifications

To join our dynamic team as a Full-Time Underwriting Analyst, you should have:

Bachelor's degree in the following majors and/or minors are preferred: Risk Management, Economics, Finance, Accounting, Mathematics, Data Analytics, Business Management, or a related field

Strong analytical and problem-solving skills

Preferred 3.0 GPA or higher

High comfort level with math/numbers

Excellent verbal and written communication skills

A passion and dedication to becoming a leader within the financial services industry

Strong business acumen along with leadership and innovative thinking skills with a focus on customer-centricity

Some travel may be required (<10%)

Pay Transparency

Salary Range: 60,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview 

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. 

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. 

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. 

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.

Job Requisition ID: 94780


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About NorCal Orange

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Syracuse, NY, US