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Ground Service Ramp Agent Jobs in Silver Spring, MD

Unifi

Airport Customer Service Agent Bilingual-IAD

Sterling, VA · On-site

$15.25 - $20.50/hr

... airline ground services. Our vision is to be the most respected company by providing exceptional ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

ABM Industries, Inc.

IAD Ramp Ambassador

Dulles, VA · On-site

$15.25 - $18.75/hr

Title: Ramp Agents Pay Rate: 18.13 per hour Location: Dulles International Airport Job ... Provide extraordinary customer service * Miscellaneous duties as assigned. * Arriving Flights:

ABM

IAD Ramp Ambassador

Sterling, VA · On-site

$15.75 - $19.25/hr

Title: Ramp Agents Pay Rate: 18.13 per hour Location: Dulles International Airport Job ... Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer ...

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Ground Service Ramp Agent information

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$10

$17

$21

How much do ground service ramp agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ground service ramp agent in Silver Spring, MD is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.89 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
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Ground Service Ramp Agent jobs near you

IAD Duty Manager Ramp Services

Swissport International AG

Dulles, VA • On-site

$61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

46th of 63 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
To efficiently and profitably manage and direct ramp activities by providing a safe, quality product covering a range of ground handling services to its customers.
The expected pay rate is $61,000.00/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activities
  • Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
  • Accountable for daily operations
  • Maintain and improve customer and company safety and quality standards
  • Maintain good relations with customers and airport authorities
  • Manage and control all staff assignments
  • Hold daily briefings with all levels of management
  • Provide support to front line management
  • Coach and train all employees to effectively improve operations
  • Ensure workforce adherence to company policies and procedures
  • Other duties as assigned

Your profile
  • High school diploma or equivalent required. Degree preferred
  • Minimum 3 years Ramp Supervisor experience
  • Excellent verbal and written communication skills
  • Excellent knowledge of Ramp Operations
  • Strong organizational and multi tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Valid Driver's License

What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!

What Swissport International AG employees say

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