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Ground Service Ramp Agent Jobs in Pompano Beach, FL

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and ... ground up. Our Support Agents play a critical role as our end users' first point of contact ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

... ground up. Our Support Agents play a critical role as our end users' first point of contact ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

... ground up. Our Support Agents play a critical role as our end users' first point of contact ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and ... ground up. Our Support Agents play a critical role as our end users' first point of contact ...

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All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Pompano Beach, FL

Ground Service Ramp Agent information

See Pompano Beach, FL salary details

$9

$15

$19

How much do ground service ramp agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ground service ramp agent in Pompano Beach, FL is $15.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.21 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What are popular job titles related to Ground Service Ramp Agent jobs in Pompano Beach, FL?

For Ground Service Ramp Agent jobs in Pompano Beach, FL, the most frequently searched job titles are:

What job categories do people searching Ground Service Ramp Agent jobs in Pompano Beach, FL look for?

The top searched job categories for Ground Service Ramp Agent jobs in Pompano Beach, FL are:

What cities near Pompano Beach, FL are hiring for Ground Service Ramp Agent jobs?

Cities near Pompano Beach, FL with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you
Infographic showing various Ground Service Ramp Agent job openings in Pompano Beach, FL as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,696 per year, or $15.7 per hour.

Director of FBO Services

Banyan Air Service

Fort Lauderdale, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The Perfect Opportunity.....

Banyan Air Service,located at Fort Lauderdale Executive Airport (FXE)a nationally recognized leader in private aviation services, is seeking a Director of FBO Services to lead and elevate the delivery of a seamless, world-class experience across all ground handling and guest touchpoints.This position reports directly to the COO and is responsible fordelivering exceptional customer service across all aircraft ground and FBO services, ensuring thatboth internal and external customers consistently recognize Banyan as anindustry leader.This role is entrusted with shaping an environment where operational precision meets anticipatory serviceensuring every arrival, departure, and interaction reflects the highest standards of safety, discretion, and professionalism.

The ideal Candidatewill lead Banyan's largest division, overseeing both airside and front-of-house operations, while cultivating a culture defined by excellence, accountability, and an uncompromising commitment to the customer experience.

Key Responsibilities

Executive Leadership & Culture

  • Provide strategic leadership across Operations, Line Service, Safety & Training, and Customer Support
  • Develop and mentor senior leaders, instilling a culture of ownership, discipline, and service excellence
  • Build a team environment where performance, professionalism, and pride in execution are non-negotiable
  • Champion a workplace where teammates are engaged, developed, and aligned with Banyan's standards

Operational Mastery

  • Direct all aspects of FBO operations including ramp coordination, fuel services, hangar utilization, and terminal presentation
  • Ensure flawless execution of daily operations with a focus on efficiency, safety, and attention to detail
  • Maintain strict compliance with FAA, EPA, and airport authority regulations
  • Oversee financial performance including budgeting, forecasting, and P&L accountability

Client Experience & Relationship Management

  • Establish and maintain trusted relationships with aircraft owners, principals, and corporate flight departments
  • Anticipate client needs and ensure a highly personalized, discreet, and consistent service experience
  • Lead by example in delivering a hospitality-driven approach that distinguishes Banyan in the marketplace
  • Ensure integrity, accuracy, and confidentiality of all customer interactions and data

Fuel Strategy & Vendor Partnerships

  • Oversee fuel procurement, pricing strategy, and inventory management with a focus on profitability and reliability
  • Manage and strengthen key partnerships with fuel providers, service vendors, and hospitality partners
  • Negotiate and maintain agreements that align with both operational excellence and financial performance

Commercial Strategy & Growth

  • Partner closely with Sales & Client Relations to drive fuel volume, hangar occupancy, and customer acquisition
  • Support targeted marketing initiatives, industry events, and strategic outreach
  • Maintain awareness of market dynamics, competitor positioning, and emerging opportunities

Safety, Compliance & Risk Management

  • Lead a safety-first culture across all aspects of the operation
  • Ensure rigorous adherence to training standards, operational protocols, and regulatory requirements
  • Oversee incident management, reporting, and continuous improvement initiatives

Qualifications

  • Minimum of 5years of progressive leadership experience within FBO, aviation operations, or a comparable high-touch service environment
  • Demonstrated success managing large, multi-functional teams (25+ teammates)
  • Strong financial acumen with experience in P&L oversight and fuel operations
  • Deep understanding of corporate aviation and the expectations of discerning clientele
  • Exceptional leadership presence, communication skills, and ability to influence at all levels
  • A disciplined, detail-oriented approach with a passion for delivering precision service at scale

Measures of Success

  • Consistent delivery of a refined, seamless customer experience
  • High levels of client satisfaction, loyalty, and referral growth
  • A cohesive, high-performing team aligned to Banyan's standards
  • Strong financial performance and operational efficiency
  • Continued recognition as a premier FBO destination in the United States

Banyan Air Service

At Banyan, we operate at the intersection of aviation and hospitalitywhere every detail matters, and every interaction reflects our brand. Our commitment is to create an experience that is as exceptional as the aircraft we serve.We are an Equal Opportunity Employer, one with a great team environment, a drug-free workplace and offers excellent pay and benefits including but not limited to:

  • Medical, Dental & Vision Plans
  • Company Paid Basic Life Insurance and Supplemental Accident
  • Short and Long-Term Disability Insurance
  • 401(k) with company match, Roth 401(k)
  • Company paid holidays and paid time off for full-time employees
  • Continued education and flight reimbursement
  • Relocation Assistance is available for those that qualify
  • Health & Wellness Program with an onsite teammate gym

"WORKING TOGETHER, GROWING TOGETHER, WINNING TOGETHER"

This job description in no way states or implies that these are the only duties to be performed by the teammate(s) incumbent in this position. Teammate(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Areview of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.