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Ground Service Ramp Agent Jobs in Indianapolis, IN

Right of Way (ROW) Agent ( Field Based)

Indianapolis, IN · On-site

$26.50 - $35.75/hr

We call this capability our "boots to boardroom" approach for its comprehensive service model that ... the ground or at the executive level. Please submit your resume and brief cover letter. Based on ...

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Ground Service Ramp Agent information

See Indianapolis, IN salary details

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How much do ground service ramp agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ground service ramp agent in Indianapolis, IN is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.45 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What are popular job titles related to Ground Service Ramp Agent jobs in Indianapolis, IN? For Ground Service Ramp Agent jobs in Indianapolis, IN, the most frequently searched job titles are:
What cities near Indianapolis, IN are hiring for Ground Service Ramp Agent jobs? Cities near Indianapolis, IN with the most Ground Service Ramp Agent job openings:

Lead Agent Cabin Appearance

Envoy Air Inc.

Indianapolis, IN • On-site

$19.50/hr

Part-time

Medical, Life

Posted 13 days ago


Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines


Job description

Overview
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Pay Rate: $19.50 / HR.
Responsibilities
How will you make an impact?
Responsibilities
  • Coordination of the overall cabin appearance cleaning operation by conducting agent observations and associated activities, scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation
  • Administer local training programs, maintain supplies and inventory control logs as well as assist management in the completion of administrative duties
  • Performs Cabin Appearance Agent work as required
  • Perform the cleaning and servicing of aircraft interiors
  • Cabin cleaning is done using specified cleaning chemicals, materials and equipment
  • Responsible for cleaning seatback pockets, seat cushions, tray tables, overhead bins, cabin cockpit, galley, and lavatories
  • May clean aircraft windshields when appropriate
  • Responsible for stocking supplies onboard the aircraft which include toilet paper, sanitary products, drinking cups, napkins, and condiments in galley areas and lavatories
  • Remove and dispose of trash from work areas
  • Keep ramp area and supply areas clean and free of debris
  • May provide guide man functions and connect/remove ground power start units
  • Use a specified check-list to ensure all work is completed
  • Complete all work assignments within specific time constraints
  • Communicate with supervisor to ensure timely reporting of any lost items found on aircraft left by a customer as well as any identifying any damaged items in the work area or aircraft cabin
  • Organizing workgroups and comfortable handling multiple priorities in a fast-paced environment
  • Organizing workgroups and comfortable handling multiple priorities in a fast-paced environment

#envoyout
Qualifications
Who we are looking for?
Requirements
  • Minimum Age: 18
  • High school diploma, GED, or international equivalent
  • Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role
  • Ability to work overnight hours including weekends and holidays; shifts may vary depending on location
  • Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
  • Be able to report to work on a regular and timely basis
  • Must have attention to detail to accomplish cleaning of all areas of aircraft interior
  • Ability to carry, bend, lift and turn with supplies weighing up to 50 lbs
  • Demonstrated ability to communication effectively both orally and in writing
  • Ability to read, write, fluently speak and understand the English language
  • Possess the legal right to work in the United States
  • Previous experience in a team lead capacity preferred
  • Good organizational and interpersonal skills are necessary
  • Above-average qualities of leadership, initiative and judgment are essential
  • Administrative experience preferred
  • Above average attendance preferred

Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.

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