ZipRecruiter

Log In

1

Ground Service Ramp Agent Jobs in Franklin, MI (NOW HIRING)

Menzies Aviation

Cabin Cleaning Agent

Romulus, MI · On-site

$16.50/hr

This role supports airline operations by completing aircraft cleaning services efficiently while ... Airport ramp and aircraft cabin environment * Exposure to aircraft noise, cleaning chemicals, and ...

previous pagenext page

Showing results 21-40

All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Franklin, MI

Ground Service Ramp Agent information

See Franklin, MI salary details

$9

$15

$19

How much do ground service ramp agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ground service ramp agent in Franklin, MI is $15.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.68 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What job categories do people searching Ground Service Ramp Agent jobs in Franklin, MI look for? The top searched job categories for Ground Service Ramp Agent jobs in Franklin, MI are:
What cities near Franklin, MI are hiring for Ground Service Ramp Agent jobs? Cities near Franklin, MI with the most Ground Service Ramp Agent job openings:
Ground Service Ramp Agent jobs near you

Night Time Operations Agent - Detroit, MI

Platinum Cargo Logistics Inc.

Detroit, MI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Hours: Sunday - Thursday, 11:30 PM - 7:30 AM EST

Wage: TBD based on level of experience in the industry

Benefits: Healthcare benefits, PTO/Vacation, and 401K

Location: Detroit, MI


Platinum Cargo Logistics is a growing global and domestic freight forwarder with our corporate headquarters based in Wheat Ridge, Colorado. We have offices in major markets throughout the United States. We are currently looking for an experienced night time operations agent to join a motivated, productive team at our Detroit, MI, office. Platinum Cargo Logistics offers competitive pay based on experience. We offer a 401K retirement plan, health, dental, and vision benefits. Paid holidays, vacation, and PTO.


We provide our customers with dedicated, specialized transportation and logistics services tailored to meet their specific transport and logistics requirements.  Our promise is to provide our customers with a Platinum Experience every time they ship. We specialize in heavy-weight shipments by ground, air, and ocean, including project cargo globally. 


Job Description:

The Night Time Operations Agent acts as the primary point of contact between customers and the company’s internal teams including logistics operations. This role is responsible for providing timely, accurate, and professional service to external and internal customers regarding shipments, scheduling, tracking, documentation, and issue resolution. The role provides crucial updates to other shifts and other stations through their daily turnover regarding any ongoing or pending issues.


Job responsibilities:

  • Track and trace ground and international air shipments, providing timely updates to customers and internal teams.
  • Bid on ground and air shipments via email and customer portals, adhering to specific requirements and rate guidelines.
  • Respond to customer inquiries via email and telephone in a professional and timely manner.
  • Perform administrative tasks, including data entry and document uploading.
  • Proactively identify and communicate potential delays or logistical issues to carriers, customers, and management.
  • Develop and implement solutions for operational challenges, such as equipment breakdowns, carrier miscommunications, or other issues affecting committed deadlines.
  • Provide comprehensive handovers to the morning shift regarding ongoing issues.
  • Coordinate timely inbound deliveries to the Platinum warehouse with local warehouse personnel; ensure freight is offloaded and organized by consignee, then reloaded for delivery in the metro Detroit and surrounding area according to schedule.
  • Assist other stations with critical loads, including charters and expedited shipments.
  • Support the operations team with additional tasks as required during the night shift; Other duties as necessary and requested by management


Job Qualifications:

  • High School Diploma or GED required; associate or bachelor’s degree in business, Supply Chain, or related field preferred
  • Bilingual (Spanish) is preferred
  • 1–3 years of experience in customer service, logistics, or transportation.
  • Demonstrated experience in customer service processes and procedures
  • Understanding of freight documentation (bills of lading, proof of delivery, packing lists, manifests, etc.)
  • Strong attention to detail and the ability to work effectively with minimal supervision.
  • Reliability, consistency, and excellent time management skills.
  • Ability to thrive in a fast-paced logistics environment.
  • Clear written and verbal communication skills.
  • Proficiency in basic computer applications, including email and web portals. 


Apply