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Ground Service Ramp Agent Jobs in Boston, MA (NOW HIRING)

NORTH ATLANTIC AIR INC

Line Service Technician

Danvers, MA · On-site

$18.50 - $20/hr

The LST ensures that every arriving /departing aircraft receives all ground support services in a ... Exemplifies situational awareness regarding aircraft, debris on the ramp or impending inclement ...

Unifi

Airport Dispatch Agent - BOS

Boston, MA · On-site

General information Job Title Airport Dispatch Agent - BOS Date Friday, July 17, 2026 Entity Unifi ... airline ground services. Our vision is to be the most respected company by providing exceptional ...

Menzies Aviation

Security Agent

East Boston, MA

$20.75/hr

Conduct routine patrols of airport terminals, gates, and ramp areas * Respond to security incidents ... Provide customer service while maintaining a high level of vigilance * Complete incident reports ...

Menzies Aviation

Security Agent

East Boston, MA · On-site

$20.75/hr

Conduct routine patrols of airport terminals, gates, and ramp areas * Respond to security incidents ... Provide customer service while maintaining a high level of vigilance * Complete incident reports ...

Menzies Aviation

Security Agent

East Boston, MA · On-site

$20.75/hr

Conduct routine patrols of airport terminals, gates, and ramp areas * Respond to security incidents ... Provide customer service while maintaining a high level of vigilance * Complete incident reports ...

Swissport International AG

Cargo Office Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Agent assists Cargo Supervisor with daily operations. They verify and keep records on import and ...

Swissport International AG

Cargo Office Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job Summary Cargo Office Agent assists Cargo Supervisor with daily operations. They verify and keep ...

Swissport International AG

Fueling Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Job summary Fueling Agent provides all necessary and required fueling services as contracted by the ...

Swissport International AG

Fueling Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Agent provides all necessary and required fueling services as contracted by the customer to include ...

Unifi

Airport Wheelchair Agent - BOS

Boston, MA · On-site

General information Job Title Airport Wheelchair Agent - BOS Date Tuesday, June 16, 2026 Entity ... airline ground services. Our vision is to be the most respected company by providing exceptional ...

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All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Boston, MA

Ground Service Ramp Agent information

See Boston, MA salary details

$10

$18

$22

How much do ground service ramp agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ground service ramp agent in Boston, MA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What are popular job titles related to Ground Service Ramp Agent jobs in Boston, MA? For Ground Service Ramp Agent jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Ground Service Ramp Agent jobs in Boston, MA look for? The top searched job categories for Ground Service Ramp Agent jobs in Boston, MA are:
What cities near Boston, MA are hiring for Ground Service Ramp Agent jobs? Cities near Boston, MA with the most Ground Service Ramp Agent job openings:
Ground Service Ramp Agent jobs near you

Line Service Technician

NORTH ATLANTIC AIR INC

Danvers, MA • On-site

$18.50 - $20/hr

Full-time

Re-posted 25 days ago

Job description

An Exciting Job at a growing Fixed Base Operation (FBO) at the Beverly Regional Airport

Full/Part-time

Primary Purpose of the Position


The Line Service Technician (LST) attends to all service needs as they relate to based and transient aircraft, catering to the needs of the aircraft owners, guests, and crews. While a LST’s main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are absolutely vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.


Essential Functions

  • Must understand and exemplify what it means to be a team member at North Atlantic Air.
  • Promotes and always maintains a positive image of North Atlantic Air, to all internal and external customers.
  • Ensures a safe operation: protecting customers, team members, and equipment from harm.
  • Assists passengers and flight crews.
  • Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.
  • Operate a wide variety of aircraft ground support equipment.
  • Exemplifies situational awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.
  • Perform work with minimal supervision.
  • Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
  • Performs other duties deemed necessary and assigned by shift-lead or Line Manager.
  • Understands that this position may expose the team member to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.

Minimum Qualifications

  • Strong verbal and written communication skills
  • Mathematical skills
  • Valid Driver’s License
  • Physically able to stand or walk for long periods of time

Preferred Qualifications:

  • Previous customer service experience preferred.
  • Basic knowledge of various aircraft types and servicing a plus.

Reports to: Line Service Supervisor


Location: Beverly/Danvers,MA.


Supervisory Responsibility: This job has no supervisory responsibilities.


Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.


Travel: This position requires no travel.


Physical Requirements: Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work nights and weekends. Regularly lift and/or move up to 50 pounds.


EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay: Starting $18.50 to $20.00/hr

WEEKENDS OR WEEKEND AVAILABLITY REQUIRED