As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Make public address announcements as required * Assist Ramp Service Agents to ensure that ...
As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Make public address announcements as required * Assist Ramp Service Agents to ensure that ...
Passenger Service Agent
Las Vegas, NV · On-site
$17/hr
... ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 ... Job Summary As an Airline Customer Service Agent, you will handle various airport and passenger ...
Passenger Service Agent
Las Vegas, NV · On-site
$17/hr
... ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 ... Job Summary As an Airline Customer Service Agent, you will handle various airport and passenger ...
$17/hr
... ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 ... Job Summary As an Airline Customer Service Agent, you will handle various airport and passenger ...
$17/hr
... ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 ... Job Summary As an Airline Customer Service Agent, you will handle various airport and passenger ...
Manager Station Operations
Reno, NV · On-site
$73K - $110K/yr
Responsible for the oversight of all agents while overseeing operational performance (ground, customer, and ramp services, ticketing, cargo, passenger safety, baggage handling, and timeline ...
Manager Station Operations
Reno, NV · On-site
$73K - $110K/yr
Responsible for the oversight of all agents while overseeing operational performance (ground, customer, and ramp services, ticketing, cargo, passenger safety, baggage handling, and timeline ...
GSE Mechanic Tech/Auto/Heavy equipment - RNO
Reno, NV · On-site
$24 - $36/hr
... airline ground services. Our vision is to be the most respected company by providing exceptional ... Work performed in both indoor shop environments and outdoor ramp areas. * Exposure to weather ...
GSE Mechanic Tech/Auto/Heavy equipment - RNO
Reno, NV · On-site
$24 - $36/hr
... airline ground services. Our vision is to be the most respected company by providing exceptional ... Work performed in both indoor shop environments and outdoor ramp areas. * Exposure to weather ...
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Quick apply
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Agent Airport Ground
Las Vegas, NV · On-site
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Agent Airport Ground
Las Vegas, NV · On-site
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Provides ground assistance to passengers departing and arriving on Vacations-Hawaii chartered ... Must have excellent customer service and communication skills. * Must be able to stand and walk for ...
Agent - Luggage
$15 - $18.25/hr
Agent - Luggage The primary responsibility of the Agent - Luggage is to transport guest luggage to ... Be familiar with all hotel services/features and local attractions/activities to respond to guest ...
Agent - Luggage
$15 - $18.25/hr
Agent - Luggage The primary responsibility of the Agent - Luggage is to transport guest luggage to ... Be familiar with all hotel services/features and local attractions/activities to respond to guest ...
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... service, public charters, private charters, Department of Defense (DOD) charters and company ... ramp, and customer operations. Job Duties: • Responsible for working the various phases of ...
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... service, public charters, private charters, Department of Defense (DOD) charters and company ... ramp, and customer operations. Job Duties: • Responsible for working the various phases of ...
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... ground, ramp, and customer operations. Job Duties: Responsible for working the various phases of ... Coordinates all service recovery elements with outside vendors which include Ad Hoc public and ...
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... ground, ramp, and customer operations. Job Duties: Responsible for working the various phases of ... Coordinates all service recovery elements with outside vendors which include Ad Hoc public and ...
Cross-Utilized Agent, RNO
Reno, NV · On-site
$18/hr
This position is responsible for providing total customer service to all people desiring to use ... Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as ...
Cross-Utilized Agent, RNO
Reno, NV · On-site
$18/hr
This position is responsible for providing total customer service to all people desiring to use ... Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as ...
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... service, public charters, private charters, Department of Defense (DOD) charters and company ... ramp, and customer operations. Job Duties: • Responsible for working the various phases of ...
Quick apply
Flight and Ground Network Operations Specialist (SFGNO)
Las Vegas, NV · On-site
$49K - $58K/yr
... service, public charters, private charters, Department of Defense (DOD) charters and company ... ramp, and customer operations. Job Duties: • Responsible for working the various phases of ...
Shuttle Driver
$15.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
Shuttle Driver
$15.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
Las Vegas, NV · On-site
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
Las Vegas, NV · On-site
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
Shuttle Driver
Las Vegas, NV · On-site
$15.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
Shuttle Driver
Las Vegas, NV · On-site
$15.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
Las Vegas, NV · On-site
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
SHUTTLE DRIVER
Las Vegas, NV · On-site
$15.50 - $16.50/hr
This position also includes performing ramp escort services within secure airport areas while ... ground services. We support commercial aviation partners nationwide and are committed to safety ...
Agent - Luggage
$14.75 - $18.25/hr
Be familiar with all hotel services/features and local attractions/activities to respond to guest ... Luggage Agent or Bellman in a hotel or resort. * Current DMV report. * Ability to communicate ...
Agent - Luggage
$14.75 - $18.25/hr
Be familiar with all hotel services/features and local attractions/activities to respond to guest ... Luggage Agent or Bellman in a hotel or resort. * Current DMV report. * Ability to communicate ...
Ground Service Ramp Agent information
What is the difference between Ground Service Ramp Agent vs Baggage Handler?
| Aspect | Ground Service Ramp Agent | Baggage Handler |
|---|---|---|
| Credentials | High school diploma, safety training, sometimes certifications | High school diploma, safety training |
| Work Environment | Airport tarmac, aircraft, ground support areas | Airport baggage claim, tarmac, baggage handling areas |
| Employer & Industry | Airlines, ground service companies | Airlines, baggage handling companies |
| Job Responsibilities | Loading/unloading luggage, aircraft servicing, safety checks | Handling, sorting, and transporting baggage |
Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.
What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?
What are some common challenges Ground Service Ramp Agents face during peak travel seasons?
What are Ground Service Ramp Agents?
Passenger Service Agent - Bilingual: English & Korean or Spanish
Swissport International AGLas Vegas, NV • On-site
$16.50/hr
Part-time
Posted 19 days ago
Swissport International AG rating
5.9
Based on 94 frontline employees who took The Breakroom Quiz
33rd of 52 rated aviation services
Job description
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job summary
Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned.
The expected pay rate is $16.50/hour.
Written and verbal professional fluency in English and at least one of the following languages is required: Korean or Spanish.
Your activities
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and Quarantine, as required
- Make public address announcements as required
- Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
- Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software
- Produce all required, work-related documentation
- Other duties as assigned
Your profile
- High School diploma or GED equivalent
- Passionate about customer service and must have relevant work experience
- Excellent communication skills (written and verbal) in country specific language
- Additional languages desirable
- Commitment to continuous improvement
- Self motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply flexible approach when required
- Must be able to type and learn airline specific computer reservation/ ticketing software
- Willingness to work in inclement weather
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
What Swissport International AG employees say
Pay
Benefits
Hours and flexibility
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About Swissport International AG
Sourced by ZipRecruiter
Industry
Transportation and warehousing
Company size
10,000+ Employees
Headquarters location
Sterling, VA, US