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Ground Service Ramp Agent Jobs in Massachusetts (NOW HIRING)

... and Ramp Agent positions at their assigned station. PRIMARY RESPONSIBILITIES: * Check in passengers and baggage using Cape Air's passenger service system * Make passenger reservations and rebook ...

Lavatory Agent

East Boston, MA · On-site

$22.25/hr

Role Purpose The LAV and Water Agent is responsible for servicing aircraft lavatory and potable ... Previous ramp or ground service experience * Ability to lift, push, and pull up to 50 lbs * Ability ...

Lavatory Agent

East Boston, MA · On-site

$22.25/hr

Role Purpose The LAV and Water Agent is responsible for servicing aircraft lavatory and potable ... Previous ramp or ground service experience * Ability to lift, push, and pull up to 50 lbs * Ability ...

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.

Bagroom Agent

Boston, MA · On-site

$20/hr

As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and ... Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.

Showing results 21-40

Ground Service Ramp Agent information

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents continue to receive pay for their work, which typically includes shifts during early mornings, evenings, or overnight. Compensation varies by employer and location but generally involves hourly wages, with some positions offering benefits and overtime pay.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with opportunities for overtime and tips in some cases. Certification in safety procedures and equipment operation can enhance earning potential.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to pass background checks and drug tests. Prior experience is not always necessary, but good communication skills and the ability to work in a fast-paced environment are important. Many positions are entry-level and may require training provided by the employer.

What are popular job titles related to Ground Service Ramp Agent jobs in Massachusetts?

For Ground Service Ramp Agent jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Ground Service Ramp Agent jobs?

Cities in Massachusetts with the most Ground Service Ramp Agent job openings:

Ramp Agent (Customer Service Agent) - BOS

Delta Air Lines

Boston, MA • On-site

$16.75 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Delta Air Lines rating

8.1

Company rating: 8.1 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

5th of 26 rated airlines


Job description

How you'll help us Keep Climbing (overview & key responsibilities)

Internal Movement Eligibility

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this?job preview (https://www.youtube.com/watch?v=wA4kjwakMJs) ?to learn more about benefits and responsibilities of this career opportunity at Delta.

Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:

  • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions

  • Safeguard Cargo, baggage, and mail from damage, loss, and weather

  • Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion

  • Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact candidatecare@delta.com .

What you need to succeed (minimum qualifications)

  • Consistently prioritizes safety and security of self, others, and personal data?

  • Embrace diverse people, thinking, and styles

  • Possesses a high school diploma, GED, or high school equivalency

  • Is at least 18 years of age and has authorization to work in the United States

  • Have a valid driver's license

  • Proficiency in English

  • Pass a physical ability test (PAT). You can prepare for the PAT by?watching this video (https://www.youtube.com/watch?v=dn2K_aAhQUY)

  • Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE

  • Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What will give you a competitive edge (preferred qualifications)

  • N/A

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading pro?t sharing program, and performance incentives.

  • 401(k) with generous company contributions up to 9%.

  • New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 - March 31).

  • In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

  • 10 paid holidays per calendar year.

  • Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

  • Non-birthing parents are eligible for 2-weeks of paid parental leave.

  • Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts.

  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

  • Domestic and International space-available flight privileges for employees and eligible family members.

  • Career development programs to achieve your long-term career goals.

  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

  • Recognition rewards and awards through the platform Unstoppable Together.

  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Starting pay: $23.63 per hour

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here


What Delta Air Lines employees say

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US