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Ground Service Ramp Agent Jobs in Maryland (NOW HIRING)

Pilatus Aircraft

Line Service Technician

Westminster, MD · On-site

$9.6K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Line Service Technician supports aircraft ground operations, fueling activities, and customer ... Maintenance of safe, clean, and organized ramp, hangar, and facility areas * Compliance with safety ...

AIT Worldwide Logistics, Inc.

Domestic Agent II

Glen Burnie, MD · On-site

$25.10 - $35.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Route freight shipments across multiple transportation modes and services based upon client ... ground freight issues * Manage daily on-time and defect codes, carrier re-weights and insure all ...

US Foods, Inc.

Fleet Mechanic

Warwick, MD · On-site

$35.90 - $39.90/hr

  • Medical

  • Life

  • Retirement

  • PTO

Handle road service calls; perform road rescue/transport equipment as needed. * Keep track of ... On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects:

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Ground Service Ramp Agent information

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What are popular job titles related to Ground Service Ramp Agent jobs in Maryland?

For Ground Service Ramp Agent jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Ground Service Ramp Agent jobs in Maryland look for?

The top searched job categories for Ground Service Ramp Agent jobs in Maryland are:

What cities in Maryland are hiring for Ground Service Ramp Agent jobs?

Cities in Maryland with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you

Line Service Technician

Pilatus Aircraft

Westminster, MD • On-site

$9.6K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Job Type
Full-time
Description
Take-off with Pilatus! Join a team of aviation professionals dedicated to delivering exceptional service and support to customers and flight crews. The Line Service Technician supports aircraft ground operations, fueling activities, and customer service while maintaining a safe and efficient operating environment.
Line Service Technicians must be flexible and available to work full-time shifts that support FBO operations. We are currently hiring for the following shifts in our Westminster, MD location:
  • 6:00 a.m. - 2:30 p.m., Monday-Friday with occasional weekends
  • 12:00 p.m. - 8:00 p.m., Monday-Friday with occasional weekends

ESSENTIAL DUTIES/RESPONSIBILITIES
  • Aircraft fueling in accordance with established fueling procedures and safety standards
  • Aircraft marshalling, towing, parking, and ground handling activities
  • Aircraft servicing including lavatory service, engine oil servicing, and tire pressure checks
  • Aircraft washing and detailing in accordance with company standards
  • Daily and monthly inspections of fuel trucks, fuel storage facilities, and ground support equipment
  • Fuel quality control activities and support of fuel deliveries
  • Passenger, baggage, and cargo handling in support of aircraft operations
  • Coordination with pilots, passengers, and customer service personnel to support customer needs
  • Maintenance of safe, clean, and organized ramp, hangar, and facility areas
  • Compliance with safety, security, and emergency response procedures
  • Perform other duties as assigned

Requirements
  • High school diploma or equivalent required
  • Minimum 18 years of age
  • Valid driver's license with acceptable driving record
  • Ability to lift up to 50 lbs., climb ladders, kneel, crouch, and work around aircraft and ground support equipment
  • Ability to work outdoors in varying weather conditions, including heat, cold, wind, rain, and snow
  • Ability to read, write, and communicate effectively in English
  • Basic computer and math skills
  • Strong customer service skills and professional interaction with pilots and passengers
  • Dependable work ethic, attention to detail, and commitment to safety
  • Aviation, fueling, ground handling, transportation, logistics, mechanical, or customer service experience preferred

What We Offer
  • 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
  • 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9,600 annually
  • Monthly health savings account (HSA) contributions totaling $2,250 for single coverage and $3,000 for family coverage annually
  • 401(k) retirement plan matching up to 6%
  • Life and long-term disability insurance premiums paid in full
  • Tuition assistance available annually after the first year

The pay range is $19 - $21 per hour depending on experience. Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Interested and qualified candidates should submit their applications as soon as possible. Please note that this announcement may be close at any time, early applications are encouraged.
With over 3,000 employees and about 200 apprentices at its headquarters in Stans, Switzerland, completion center in Broomfield, Colorado, and multiple service centers across Westminster, MD, Rock Hill, SC, Chamblee, GA and Sarasota, FL, the Pilatus family unites people from over 40 countries. We offer a secure, innovative, international, and sustainable work environment. Courage, vision, and outstanding performance have made us a strong company. Our culture is shaped by a high level of quality awareness, close customer relationships, and a high degree of employee commitment.
Pilatus Aircraft USA Ltd. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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