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Ground Service Ramp Agent Jobs in Illinois (NOW HIRING)

Swissport International AG

GSE Mechanic

Des Plaines, IL

$26/hr

... Ground Service Equipment at a designated station, keeping Swissport Ramp and other service agencies safe with reliable equipment that meets all local and governing laws. The expected pay rate is $26 ...

Unifi

MLI Customer Service Agent / PT

Moline, IL · On-site

$14 - $18.75/hr

... airline ground services. Our vision is to be the most respected company by providing exceptional ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi

Prospect Cargo Agent (AA) - ORD

Chicago, IL · On-site

$17.50 - $22.25/hr

Our team of over 11,000 dedicated associates delivers essential services such as baggage handling ... May also perform ramp agent duties as needed. * Adhere to all safety procedures and policies.

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Ground Service Ramp Agent information

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ramp agents usually make?

Ramp agents typically earn an average hourly wage of around $13 to $20, depending on experience, location, and airline or airport policies. Many also receive benefits such as health insurance and overtime pay, especially for night or weekend shifts.

Is it hard to get hired as a ramp agent?

Getting hired as a ground service ramp agent can be competitive, but many employers prioritize candidates with a high school diploma, good physical fitness, and the ability to work flexible hours. Prior experience in customer service or manual labor can improve chances, and some companies require background checks and safety training before employment.

How much does a ground service agent get paid?

Ground service ramp agents typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and airline or ground handling company. Overtime, shift differentials, and benefits can also affect total compensation. Many positions require safety training and certification, with pay often increasing with experience and additional skills.

What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

Can you make 100k as a ramp agent?

Ground service ramp agents typically earn hourly wages that, with overtime and experience, can lead to annual salaries approaching $50,000. Earning $100,000 is uncommon for this role and usually requires additional responsibilities, seniority, or working in high-cost areas with significant overtime. Most ramp agents do not reach a six-figure income solely through standard hourly pay.

What are some common challenges Ground Service Ramp Agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What are Ground Service Ramp Agents?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
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Ground Service Ramp Agent jobs near you
GSE Mechanic

GSE Mechanic

Swissport International AG

Des Plaines, IL

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

36th of 53 rated aviation services

Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary

Fleet Mechanic is responsible for service and maintenance, keeping in good order all Ground Service Equipment at a designated station, keeping Swissport Ramp and other service agencies safe with reliable equipment that meets all local and governing laws.


The expected pay rate is $26.00 - $36.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities

  • Operate and drive all types of GSE equipment – motorized and non-motorized.
  • Perform and show competence in preventive maintenance per established schedules on all ground support equipment
  • Provide trouble-shooting and diagnostic assessment of ground support equipment as required
  • Hydraulic knowledge or basics necessary. Must be willing to learn hydraulic systems
  • Airport deicing training will be required. Reporting to work during snow, Ice and cold weather required. Overtime is necessary during weather emergencies
  • Will be working outside in all weather conditions year-round
  • Remove malfunctioning ground support equipment from service and ensure GSE is not returned to service until malfunction has been accurately diagnosed and repaired
  • Respond to emergency service calls as well as accidents involving ground support equipment
  • Complete all maintenance/repair documentation consistent with carrier, station, airport authority, municipal, state, federal and SP requirements
  • Comply with all federal, provincial, municipal, airport authority and carrier security requirements
  • Will retain a motor vehicle driver’s license for both air side / non airside in good standing at all times
  • Follow all safety guidelines set out by WCB, EPA, WHIMIS, and SP management
  • Keep GSE shop and its equipment always clean and serviceable, report all deficiencies to management
  • Fuel equipment as necessary with full regard for all safety and environmental requirements
  • Will liaison with Ramp management, customers and staff in a professional manner when needed
  • Work as a self-starter and report to shop leads daily

Your profile 

  • Valid driver's license
  • Trade school training and or a mechanical background preferred.
  • Good oral and verbal communication skills
  • Good computer skills.
  • Willing to clean and maintain a safe workshop.
  • Willing to travel when necessary for training or to assist other SP stations with GSE needs as required

What we offer 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 

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