Ground Operations Manager Jobs in Portland, OR (NOW HIRING)

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

The Safety Compliance and Support Manager is a subject matter expert in safety and compliance programs at Alaska Airlines (AS). As an individual contributor, this role exercises considerable judgement to make decisions in performance and attendance standards in collaboration with the local leadership team. This role will educate, communicate and drive safety and compliance to Company policy as well as government, state, and local authority regulations.

• With minimal direction from leadership, exercise considerable judgement to make decisions in evaluating station performance data to determine compliance with company policies and federal, state and local regulations.
• Manage execution of investigating irregularity reports, safety concerns, and compliance issues.
• Analyze investigation data to resolve issues as well as develop solutions for future prevention. 
• Make recommendations to guide station compliance and coordinate with workgroups to ensure operational, administrative, and compliance goals are being continually tracked and achieved. 
• Manage execution of preliminary reviews of root cause and corrective action plans for station audit findings, assess accuracy of root cause and robustness of corrective actions, and develop innovative solutions to address complex regulatory/policy and procedural concerns. 
• Communicate frequently and administers corporate policies and goals to assigned personnel to ensure continued understanding of Alaska Airlines commitment to safety and compliance.
• Network with outside regulatory agencies to build and nourish relationships, reducing safety and security risk and liability for Alaska Airlines.  

Required

• 4 years of experience in station operations or related area.   
• Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
• Proven skills in passenger service or station operations including cargo handling, ground operations, personnel administration, scheduling shift work, administering bargaining unit employees or budget control. 
• Ability to communicate clearly and concisely, both verbally and in writing. 
• Strong interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company, with others in the organization, and key external business partners.
• Strong track record effectively managing teams and experience developing and mentoring employees through engagement.
• Detail oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment.
• Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, Outlook, with advanced Excel skills).
• Ability and willingness to work a flexible schedule based on business needs.
• High school diploma or equivalent is required. 
• Minimum age of 18.
• Must be authorized to work in the U.S. 

Preferred 

• Knowledge of Alaska Airlines System Regulations and Federal Aviation Administration (FAA) policies and procedures.
• Strong working knowledge of Sabre/Image applications. 

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off
   

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 
(2) Ensure that employment decisions are based only on valid job requirements; and 
(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations 
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.