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Graduate Customer Success Manager Jobs in Nebraska

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with ...

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...

New

Service Coordinator

La Vista, NE · On-site

$18.50 - $23.25/hr

This role directly supports and collaborates with the Customer Success Manager to strengthen Guardian's service efficiency, customer satisfaction, and consumable sales growth. This means you will be ...

Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives ... Demonstrated success managing complex technical escalations and executive-level customer ...

Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives ... Demonstrated success managing complex technical escalations and executive-level customer ...

Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives ... Demonstrated success managing complex technical escalations and executive-level customer ...

Showing results 41-60

Graduate Customer Success Manager information

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What are popular job titles related to Graduate Customer Success Manager jobs in Nebraska?

For Graduate Customer Success Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Graduate Customer Success Manager jobs in Nebraska look for?

The top searched job categories for Graduate Customer Success Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Graduate Customer Success Manager jobs?

Cities in Nebraska with the most Graduate Customer Success Manager job openings:

Spring 2027 Intern - Customer Success

Workiva

On-site, Remote

$21/hr

Full-time, Internship

Retirement

Posted 3 days ago

New


Workiva rating

9.9

Company rating: 9.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

1st of 247 rated software companies


Job description

The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their document setup needs, ensuring accuracy before filing deadlines.

What You'll Do

  • Create and implement customer documents using industry-leading software
  • Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance
  • Apply XBRL tagging information to financial statements and statement footnotes
  • Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline
  • Provide exceptional customer service to internal and external customers

What You'll Need

Minimum Qualifications

  • Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program

Preferred Qualifications

  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc
  • Experience using Excel, Word, Google Docs, and similar word processing programs

Travel Requirements & Working Conditions

  • Reliable internet access for any period of time working remotely, not in a Workiva office
  • Minimal travel

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us!

Postings close: September 27, 2026 Engineering postings close: October 2, 2026 Interviews: Early to mid October Offers: Mid to late October

2027 Start Dates:

Our positions have opportunities that start in the Spring or Summer. Please see our start dates below and let us know your availability in your application. Spring 2027 Internships: Monday, January 4, 2027 (15-20 hours per week max)

How You’ll Be Rewarded

Salary range in the US: $21.00 - $21.00 401(k) participation and match Paid sick leave A unique opportunity to further your learning experience through additional internship seasons

Why Join Workiva

Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation-ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email earlycareer@workiva.com.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.


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