Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Summary The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager
Grand Island, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Grand Island, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Lincoln, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Lincoln, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Bellevue, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Bellevue, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Kearney, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Kearney, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Omaha, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
Client Success Manager
Omaha, NE · On-site
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
... ◾Build and manage your own client portfolio with guidance from experienced mentors ◾Track ... customer service, or peer mentoring is a plus
$22 - $25/hr
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
$22 - $25/hr
Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...
Seasonal Customer Success Representative (Phone Support) Description: Milliman Omaha is an office ... are financing, risk management and regulatory compliance, data analytics, and business ...
Seasonal Customer Success Representative (Phone Support) Description: Milliman Omaha is an office ... are financing, risk management and regulatory compliance, data analytics, and business ...
Seasonal Customer Success Representative (Phone Support) Description: Milliman Omaha is an office ... are financing, risk management and regulatory compliance, data analytics, and business ...
Seasonal Customer Success Representative (Phone Support) Description: Milliman Omaha is an office ... are financing, risk management and regulatory compliance, data analytics, and business ...
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
New
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
New
Spring 2027 Intern - Customer Success
Grand Island, NE · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Spring 2027 Intern - Customer Success
Grand Island, NE · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
New
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
New
Spring 2027 Intern - Customer Success
Bellevue, NE · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Spring 2027 Intern - Customer Success
Bellevue, NE · On-site +1
$21/hr
The Customer Success Intern supports the Customer Success team by providing excellent service ... Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing ...
Graduate Customer Success Manager information
What is a graduate customer success manager?
A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.
What are the typical career progression paths for a graduate customer success manager?
Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.
What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?
To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.
What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?
| Aspect | Graduate Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, some certifications in customer success or related fields | High school diploma or equivalent, relevant technical or product knowledge |
| Work Environment | Collaborative, client-facing, strategic focus | Technical, troubleshooting, reactive support |
| Employer & Industry Usage | Tech companies, SaaS providers, startups | IT firms, telecom, software companies |
| Search & Comparison Intent | Understanding entry-level customer success roles | Technical support roles, troubleshooting careers |
The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.
What are popular job titles related to Graduate Customer Success Manager jobs in Nebraska?
For Graduate Customer Success Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Graduate Customer Success Manager jobs in Nebraska look for?
The top searched job categories for Graduate Customer Success Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Graduate Customer Success Manager jobs?
Cities in Nebraska with the most Graduate Customer Success Manager job openings:
Customer Success Account Manager - Signature - Lincoln, NE
Lincoln, NE • On-site
Full-time
Posted 24 days ago
UPS Supply Chain Solutions rating
6.8
Based on 48 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position will support a territory including Grand Island, Hastings, Columbus, and Western NE.
Summary
The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.
Key Responsibilities
Issue Management
Value Creation / Proposals
Territory Management
Feedback Collection
Qualifications
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position will support a territory including Grand Island, Hastings, Columbus, and Western NE.
Summary
The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.
Key Responsibilities
Issue Management
- Serve as the primary point of contact and advocate for assigned accounts.
- Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
- Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.
Value Creation / Proposals
- Proactively engage existing customers to enhance value and prevent churn.
- Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
- Identify low-touch upsell opportunities and guide customers to resources for additional value.
- Develop strategies for upselling / cross-selling opportunities to drive account growth.
- Drive product adoption and educate customers on products and services.
Territory Management
- Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
- Monitor customer health metrics to measure satisfaction and prevent churn.
Feedback Collection
- Update CRM with retention data, planning next steps for churn prevention/growth.
Qualifications
- 1-4 years in customer success, support, or related customer-facing roles.
- SMB account management experience.
- Ability to manage multiple customer engagements through strong organizational skills.
- Data-driven mindset.
- Excellent written communication skills.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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