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Graduate Customer Success Manager Jobs in Nebraska

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor 's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Orion Corporation

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Orion

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

About this Opportunity: The Customer Success Associate is a frontline support professional ... Manages multiple tasks in a fast-paced environment with attention to detail * Navigates and ...

Milliman

Client Success Manager (MedInsight)

Omaha, NE · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Remarcable, Inc.

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

Integration Management: Determine the best method of integration for each supplier, working through ... sticky customer relationships, and the potential to reshape an industry. We offer full benefits ...

Remarcable Inc

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

Integration Management: Determine the best method of integration for each supplier, working through ... sticky customer relationships, and the potential to reshape an industry. We offer full benefits ...

Harris

$22 - $25/hr

Customer Support, Product Management, and Customer Success . What your impact will be: * Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound ...

Harris

Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus ... Our success has been realized through investments in our proprietary software and market expertise.

Harris

Experience with a CRM system is a plus. * Knowledge of QuickBooks Online and Desktop is a plus ... Our success has been realized through investments in our proprietary software and market expertise.

Q2

Customer Experience Manager

Lincoln, NE · On-site

Works closely withtheCustomer Success Manager (CSM) and oversees day-to-day relationship with customer. Ensures that schedules and budgets are met according to contractual agreements. Works with ...

Wolters Kluwer

Sales Business Retention Rep

Lincoln, NE · On-site

$44K - $50K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

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Graduate Customer Success Manager information

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

How to become a graduate customer success manager with no experience?

To become a graduate customer success manager with no experience, focus on developing strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and pursue relevant certifications such as Customer Success Manager (CSM). Internships or entry-level roles in customer service or support can also provide valuable experience and understanding of client needs.

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What are popular job titles related to Graduate Customer Success Manager jobs in Nebraska? For Graduate Customer Success Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Graduate Customer Success Manager jobs in Nebraska look for? The top searched job categories for Graduate Customer Success Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Graduate Customer Success Manager jobs? Cities in Nebraska with the most Graduate Customer Success Manager job openings:
Graduate Customer Success Manager jobs near you

Client Success Manager

Talent Plus

Lincoln, NE • On-site

Full-time

Posted 17 days ago

Job description

About Talent PlusTalent Plus® is the premier leader in scientific discovery and innovation related to the integration and development of talent with a dream to actualize a better world. We are dedicated to fostering exceptional business outcomes for our clients through The Science of Talent® – disruptive solutions that leverage diverse data sources, cutting-edge analytics and dynamic integration to deliver real-time insights empowering individuals, leaders and organizations.Position OverviewThe Client Success Manager (CSM) is the operational owner of client delivery, primarily after a sale is completed. The CSM translates the services, scope, and commitments sold to the client into a clear and executable delivery plan and then coordinates the people, timelines, resources, decisions, risks, and communications required to deliver that work successfully. In some instances, the CSM is involved during the sales or pilot process as well for a potential or new client.The CSM is accountable for the day-to-day delivery experience, including delivery planning, resource coordination, timeline management, scope management, change control, issue resolution, and delivery-quality processes. The CSM serves as the primary operational point of contact for the client and ensures that the work progresses predictably, transparently, and in alignment with the contract.This role works closely with:Client Strategy: the team who owns future-focused client strategy, executive alignment, and growth planning.Sales: the team that owns pricing, proposals, negotiation, and the closing of new or expanded work.Key ResponsibilitiesLead the Sales-to-Delivery TransitionDevelop and Maintain the Delivery PlanCoordinate Resources and Delivery CapacityMaintain HubSpot and Improve Delivery OperationsOwn Contract and Commercial AdministrationManage the Operational Client ExperienceEnsure Delivery QualityManage Delivery Risks, Issues, and EscalationsManage Scope, Budget, and Change ControlProvide Day-to-Day Delivery LeadershipQualifications:Bachelor's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on experience administering platforms like HubSpot, Zoom, Teams, ClickUp, or similar SaaS tools Strong communication and interpersonal skills, with the ability to build trust and rapport with clientsExceptional organizational and time-management skills, with the ability to manage multiple projects and deadlines effectivelyEnsure HubSpot provides a complete, current and actionable view of client engagement; Commitment and leaning into systems is a must.Problem-solving mindset with the talent to think critically and resolve issues promptlyAbility to work collaboratively across teams and functions to achieve goalsStrong attention to detail with the ability to maintain accurate documentation and reportsA proactive, self-motivated attitude with a commitment to continuous learning and improvementFlexibility to adapt to a fast-paced and dynamic work environmentWhy Talent PlusMission-driven organization focused on developing people and potential High-impact role with visibility across the business Collaborative, values-driven culture Opportunities to shape and modernize our technology ecosystem
Job Posted by ApplicantPro