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Graduate Customer Success Manager Jobs in Kentucky

PSST

Client Success Advisor

Louisville, KY · On-site

College graduate preferred * Coursework in accounting, financial management and/or custmer ... Reports to Clisnt Success manager Persona l Skills: * Works well with others - part of team ...

Wolters Kluwer

Sales Business Retention Rep

Frankfort, KY · On-site

$44K - $50K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

Dutchbros

Broista - Paducah, KY

Paducah, KY

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutch Bros. Coffee

Broista - Radcliff, KY

Radcliff, KY · On-site

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

Dutch Bros. Coffee

Broista - Paducah, KY

Paducah, KY · On-site

$16/hr

You'll be moving quickly and keeping up with a steady flow of customers all while delivering ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

L2 Aviation Solutions, LLC

PROGRAM MANAGER

Erlanger, KY · On-site

As we continue to expand, we're looking for a Customer Success Manager who is passionate about building relationships, solving complex challenges, and creating an outstanding customer experience. If ...

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Graduate Customer Success Manager information

What is a graduate customer success manager?

A Graduate Customer Success Manager is an entry-level professional who helps clients get the most value from a company's products or services. Their role involves onboarding new customers, providing ongoing support, and ensuring customer satisfaction to encourage retention and loyalty. They often work closely with sales, support, and product teams to address customer needs and feedback. This position is ideal for recent graduates looking to start a career in customer relations and account management. Training and mentorship are typically provided to help them develop the necessary skills.

What are the typical career progression paths for a graduate customer success manager?

Graduate Customer Success Managers often begin by managing a portfolio of smaller client accounts and learning the fundamentals of customer engagement, onboarding, and support. With experience, many move into roles such as Senior Customer Success Manager, Customer Success Team Lead, or even Customer Success Operations. The role offers opportunities to develop skills in relationship management, product expertise, and cross-functional collaboration, which can also open doors to positions in sales, account management, or product management. Proactive performance, strong communication, and a record of client satisfaction are key drivers for advancement.

What are the key skills and qualifications needed to thrive as a graduate customer success manager, and why are they important?

To thrive as a Graduate Customer Success Manager, you need strong communication skills, a customer-focused mindset, and a relevant degree such as business or marketing. Familiarity with Customer Relationship Management (CRM) systems like Salesforce and proficiency in data analysis tools are commonly required. Standout candidates also demonstrate problem-solving abilities, empathy, and adaptability when supporting clients. These skills are crucial for fostering long-term customer relationships, ensuring client satisfaction, and driving business growth.

What is the difference between Graduate Customer Success Manager vs Customer Support Specialist?

AspectGraduate Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree, some certifications in customer success or related fieldsHigh school diploma or equivalent, relevant technical or product knowledge
Work EnvironmentCollaborative, client-facing, strategic focusTechnical, troubleshooting, reactive support
Employer & Industry UsageTech companies, SaaS providers, startupsIT firms, telecom, software companies
Search & Comparison IntentUnderstanding entry-level customer success rolesTechnical support roles, troubleshooting careers

The Graduate Customer Success Manager typically focuses on building relationships, onboarding clients, and ensuring product adoption, often requiring a degree and some certifications. In contrast, a Customer Support Specialist handles technical issues, troubleshooting, and reactive support. Both roles are common in tech and SaaS industries, but they serve different functions within customer engagement and support teams.

What are popular job titles related to Graduate Customer Success Manager jobs in Kentucky?

For Graduate Customer Success Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Graduate Customer Success Manager jobs in Kentucky look for?

The top searched job categories for Graduate Customer Success Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Graduate Customer Success Manager jobs?

Cities in Kentucky with the most Graduate Customer Success Manager job openings:

Graduate Customer Success Manager jobs near you
Infographic showing various Graduate Customer Success Manager job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 14% Part Time, 7% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Specialist

Computershare

Louisville, KY • On-site

Full-time

Posted 19 days ago

Computershare rating

7.8

Company rating: 7.8 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description


Location: Louisville, KY
This is a seasonal role expected to run from 19th October through April 2027.
When not in training you'll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Training and working hours will be Monday to Friday 09:00 am to 5:30pm ET. Your training will be hybrid and take place at our office. While this role is seasonal, we regularly have opportunities for permanent positions.
For answers to questions, you may have about this role and details on the training schedule visit computershare.com/jobfaq
We give you a world of potential
We're a global leader in financial administration and being part of our team means delivering outstanding customer service for some of the world's most recognized brands, while making a real impact every day. With comprehensive training and a variety of challenging tasks within a supportive team, this role offers a chance to develop and grow professionally.
A role you will love
Our Customer Success Specialists are at the heart of our contact center where your mission is simple, deliver high quality, empathetic and exceptional service that makes a difference in people's lives.
From routine account updates to complex and time sensitive transactions, you'll use your interpersonal and problem-solving skills - supported by technology - to solve a variety of inquiries from our clients' valued shareholders.
Strong verbal communication skills, the ability to build trust, accuracy, and high attention to detail will be essential to your success.
You'll benefit from:
  • Being part of a welcoming, supportive and close-knit community, with experienced colleagues ready to help you grow
  • Working at our Louisville office in the city's financial district. With free parking, great public transport, a fully equipped gym with lockers and showers, a secure outdoor courtyard, on-site cafeteria, and a game room. Shops and restaurants are just a short walk away
  • Additional benefits such as recognition awards and team get togethers
  • The opportunity to build your skills through our comprehensive training program, designed to give you the knowledge you need to succeed

What will you bring to the role?
This role is ideal for people with strong customer service skills who take pride in their work. You'll be a great fit if you are:
  • Empathetic and ready to help, especially in challenging situations
  • A clear and confident communicator who stays calm under pressure
  • Skilled at handling a wide range of calls from routine inquiries to sensitive conversations
  • You're a quick thinker who solves problems carefully and effectively
  • A great multitasker who thrives in fast-paced environments
  • Comfortable using technology to support customer needs
  • A team player who always looks for ways to make things better for customers
  • Positive and supportive, happy to share knowledge and help others succeed

If you want to make a real impact through great customer service and grow your career in a supportive environment, apply now.
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About the Team
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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