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Government Phone Jobs (NOW HIRING)

Kelly Services

Phone Bank Operator

Orlando, FL

$15/hr

Kelly ® Professional & Industrial is looking for multiple Phone Bank Operators to work at the ... Kelly participates in E-Verify and will provide the federal government with your Form I-9 ...

New

Kelly Services

Phone Bank Operator

Orlando, FL

$15/hr

Kelly ® Professional & Industrial is looking for multiple Phone Bank Operators to work at the ... Kelly participates in E-Verify and will provide the federal government with your Form I-9 ...

New

ManTech International

Phone Technician

Mclean, VA · On-site

$37K - $38K/yr

... government intelligence agencies. Since 1968, we've been solving the toughest challenges with ... MANTECH seeks a motivated, career-focused Phone Technician to join a dedicated support team of IT ...

ManTech

Phone Technician

Mclean, VA · On-site

$37K - $38K/yr

... government intelligence agencies. Since 1968, we've been solving the toughest challenges with ... MANTECH seeks a motivated, career-focused Phone Technician to join a dedicated support team of IT ...

ENT and Allergy of FL.

Medical Phone Scheduler

Tampa, FL

$16.50 - $21/hr

Medical Phone Scheduler Description: Functions include providing knock your socks off customer ... We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and ...

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Government Phone information

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$8

$16

$25

How much do government phone jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for government phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a Government Phone?

A Government Phone typically refers to a free or subsidized mobile phone provided through programs like Lifeline, which is a federal initiative in the United States. These phones are offered to eligible low-income individuals to ensure they have access to essential communication services. The program usually includes a certain amount of free talk minutes, texts, and sometimes data each month. Eligibility is often based on participation in other government assistance programs or meeting specific income requirements. The goal is to help people stay connected for work, emergencies, and daily life.

What is the difference between Government Phone vs Government Customer Service Representative?

AspectGovernment PhoneGovernment Customer Service Representative
Required CredentialsBasic technical knowledge, sometimes certifications in telecommunicationsCustomer service skills, sometimes relevant certifications or training
Work EnvironmentCall centers, government offices, remote workOffice settings, call centers, remote options
Employer & Industry UsageGovernment agencies providing communication servicesGovernment agencies handling public inquiries and support
Common Search & ComparisonYesYes

While both roles serve government-related functions, a Government Phone role focuses on managing communication infrastructure and technical support, whereas a Government Customer Service Representative handles public inquiries and support. Both positions require communication skills, but their daily tasks and credentials differ based on technical versus customer service focus.

What are the key skills and qualifications needed to thrive as a Government Phone Customer Service Representative, and why are they important?

To thrive as a Government Phone Customer Service Representative, you need strong communication skills, basic computer literacy, and a familiarity with government assistance programs, typically supported by a high school diploma or equivalent. Proficiency with call center software, CRM systems, and knowledge of eligibility verification tools is often required. Patience, problem-solving abilities, and professionalism are vital soft skills for handling sensitive inquiries and providing accurate information. These skills ensure efficient, empathetic support for citizens seeking government services and help maintain public trust in essential programs.

What are some typical challenges faced by customer service representatives working in a government phone support role?

Customer service representatives in government phone support roles often handle a high volume of calls from diverse populations, including individuals with complex questions about government services or programs. A common challenge is navigating frequently updated policies and procedures while maintaining clear and accurate communication. Additionally, representatives must manage sensitive information and ensure compliance with privacy regulations. Building patience and strong problem-solving skills is key to effectively assisting callers and managing stressful or emotionally charged situations.
More about Government Phone jobs
What states have the most Government Phone jobs? States with the most job openings for Government Phone jobs include:
Government Phone jobs near you
Infographic showing various Government Phone job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.
Phone Bank Operator

Phone Bank Operator

Kelly Services

Orlando, FL

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted yesterday

Job description

Kelly® Professional & Industrial is looking for multiple Phone Bank Operators to work at the Orange County Elections office. Lets take a closer look! 
Location: Orlando, FL 32806
Payrate: $15.00 per hour + Overtime  (mandatory)
Assignment Dates: July 6th-Nov 6th 2026
Hours: Monday-Friday 8am -5pm + Overtime
POSITION SUMMARY 
The Phone Bank Operator will take incoming calls from voters answering general information questions regarding the upcoming election.    
POSITION FUNCTIONS AND DUTIES 

  • Will answer incoming calls from the public 
  • Will work directly with the public to update registration records 
  • Assist voter with changing their party affiliation 
  • Provide information on how to register to vote 
  • Provide polling place information for early voting and election day 
  • Answer basic questions regarding the voting process 
  • Maintaining a professional manner and customer-oriented attitude at all times 
  • Managing high pressure situations and rapidly changing priorities 
  • Performing other duties as assigned 

 SKILLS AND QUALIFICATIONS 

  • Non-partisan in all work related-duties and roles 
  • Ability to organize and complete tasks with accuracy – strong attention to detail 
  • Must be able to work electronic equipment and possess the ability to quickly learn new technologies 
  • Excellent communication skills – both written and verbal 
  • Extensive PC knowledge with the ability to quickly learn in-house programs 
  • High level problem-solving and critical thinking skills, especially in a fast-paced environment 
  • Experience with customer service practices – flexibility, patience and community engagement 
  • Must be able to sit for extended periods of time 
  • Must be able to type at least 35 wpm- Typing test will be administered.

PREFERRED 

  • Knowledge of Orange County geography
  • Spanish/English bilingual speakers are encouraged to apply. 
  • Creole/English bilingual speakers are encouraged to apply

WORKING CONDITIONS 
The majority of the work will be performed indoors in an office-like setting. This position requires full-time hours within scheduled workweek, in addition to extended workdays and weekend work as needed, during election events, sometimes with little to no advance-notice.

Professional Business Casual Attire required.
 


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.