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Google It Support Entry Level Jobs in Richmond, KY

Activate Games

IT Support Specialist

Lexington, KY · On-site

It Support Specialist Activate is a fast growing location based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and ...

Activate Games

IT Support Specialist

Lexington, KY · On-site

It Support Specialist Activate is a fast growing location based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and ...

Activate Games

IT Operations Analyst

Lexington, KY · On-site

Provide general IT support to employees across all locations * Assist in the management of employee onboarding and offboarding with services and systems. * Administer and monitor IT infrastructure ...

gjpepsi

Intern - Information Technology

Lexington, KY · On-site

$15 - $20/hr

The IT Support Intern provides end-user support by answering calls, resolving issues and providing exceptional customer service so the Company can achieve its sales and profitability goals.

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Google It Support Entry Level information

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$10

$17

$24

How much do google it support entry level jobs pay per hour?

As of May 27, 2026, the average hourly pay for google it support entry level in Richmond, KY is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is a Google IT Support Entry Level position?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are popular job titles related to Google It Support Entry Level jobs in Richmond, KY? For Google It Support Entry Level jobs in Richmond, KY, the most frequently searched job titles are:
What job categories do people searching Google It Support Entry Level jobs in Richmond, KY look for? The top searched job categories for Google It Support Entry Level jobs in Richmond, KY are:
Google It Support Entry Level jobs near you
Infographic showing various Google It Support Entry Level job openings in Richmond, KY as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,784 per year, or $17.2 per hour.
IT Support Specialist

IT Support Specialist

Activate Games

Lexington, KY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Activate Games rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

It Support Specialist

Activate is a fast growing location based entertainment company. The parent company of Activate America also owns Breakout Games, the largest escape game company in the US, and a couple other smaller concepts. Activate currently has 20 locations open in the US, but with several more under construction. Activate and related companies are heavy on network connected electronics and the IT Support Specialist (salaried) will be in instrumental in the ongoing success of the company.

Job Functions:

  • Provide general IT support to employees across all locations
  • Assist in the management of employee onboarding and offboarding with services and systems.
  • Administer and monitor IT infrastructure and systems, including networks, cameras, phone systems, cloud environments, identity providers, and endpoints.
  • Support the construction and opening of new store locations through provisioning of technology and system onboarding (some travel expected)
  • Administer cloud services and systems. Including customer-facing support portals, internal support portals, booking software, and point-of-sale software.
  • Develop, maintain and optimize communication and support integrations with Activate Canada and other external partners, including scheduling of IT system maintenance.
  • Assist in the development of internal tools, scripts, and automations.
  • Assist in the research and development of new technology solutions for Activate Games.
  • Coordinate and collaborate with other internal technical teams to develop and maintain IT policies and processes to improve workflows and efficiency.
  • Work alongside other IT staff or other teams with other brands as needed (at the discretion of the director)
  • Assist in the monitoring and deploying of cybersecurity tools and phishing campaigns, including end-user training, and recovery.
  • Limited on-call and after hours work will be required.
  • Other duties as assigned

Depending on the strengths of the candidate, this position may work an alternative weekly schedule (Wed-Sun or similar).

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