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Google It Support Entry Level Jobs in California

IT Support

Palo Alto, CA · On-site

$25.25 - $34.75/hr

IT Support Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health ...

IT Support

San Jose, CA · On-site

$25.25 - $34.50/hr

IT Support Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health ...

IT Support I

Los Angeles, CA · On-site

$20 - $25/hr

California Team Technology Working time Full- Time Description & Requirements Press space or enter keys to toggle section visibility Description Compensation: Entry-level IT support roles $20 to $25 ...

IT Support

Campbell, CA · On-site

$25 - $34.25/hr

We are looking for an IT Support Volunteer to assist with technical needs such as troubleshooting email or software issues, maintaining digital systems, supporting virtual meetings, and helping ...

IT Support Specialist I Position: IT Support Specialist I Location: Sacramento, CA Pay Rate: $26 ... Knowledge of Google Workspace Apps. * Knowledge and ability to support iPadOS, MacOS, ChromeOS ...

IT Support Specialist

Newark, CA · On-site

$26 - $30/hr

IT Support Specialist I Position: IT Support Specialist I Location: Bay Area, CA Pay Rate: $26 ... Knowledge of Google Workspace Apps. * Knowledge and ability to support iPadOS, MacOS, ChromeOS ...

IT Support

Redwood City, CA · On-site

$30 - $35/hr

Title: IT Support Pay Rate: $30-35/hr Job Type: Contract Position Shift(s): Mon - Fri, Day Location: Redwood City-Palo Alto, CA Job Code: JPC-10439 Tekberry is looking for a highly qualified and ...

IT Support

Redwood City, CA · On-site

$30 - $35/hr

Title: IT Support Pay Rate: $30-35/hr Job Type: Contract Position Shift(s): Mon - Fri, Day Location: Redwood City-Palo Alto, CA Job Code: JPC-10439 Tekberry is looking for a highly qualified and ...

IT Support Intern

Oakland, CA · On-site

$17.25 - $23/hr

... IT Support Services to local Businesses, SME's & Organizations. With a Remote Support Center (RSC ... Gmail, Google Docs etc) is a plus. The ideal candidate must be able to operate in an ...

IT Support Specialist

Livermore, CA · On-site

$75K - $100K/yr

With technology acquired from Google, Aalyria is at the forefront of innovation in satellite and ... Role Overview: We're seeking an experienced IT Support Specialist to be the first dedicated support ...

As an IT Support Specialist, you will be the first point of contact for troubleshooting IT issues ... Google Workspace, Office 365, Slack, and Atlassian products • Excellent written and verbal ...

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

Previous internship or entry-level IT support experience Key Competencies * Technical troubleshooting and problem-solving * Customer service and user support * Documentation and record keeping

They are seeking an IT Support Specialist I to assist the IT department by solving various ... Google Workspace Apps. • Knowledge and ability to support iPadOS, MacOS, ChromeOS, WindowsOS ...

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

Previous internship or entry-level IT support experience Key Competencies * Technical troubleshooting and problem-solving * Customer service and user support * Documentation and record keeping

IT Support Intern

Pomona, CA · On-site

$22 - $25/hr

Previous internship or entry-level IT support experience Key Competencies * Technical troubleshooting and problem-solving * Customer service and user support * Documentation and record keeping

We are looking for an IT Support Engineer who is responsible for providing technical assistance to ... Install and update applications and productivity tools like Microsoft 365 or Google Workspace.

IT Support Technician

Menlo Park, CA · On-site

$25.25 - $34.75/hr

They are seeking an IT Support Technician to provide hands-on technical support, troubleshoot ... Google Workspace, Microsoft 365, Slack, or similar collaboration tools • Foundational ...

IT Support Specialist I Position: IT Support Specialist I Location: Sacramento, CA Pay Rate: $26 ... Knowledge of Google Workspace Apps. * Knowledge and ability to support iPadOS, MacOS, ChromeOS ...

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Google It Support Entry Level information

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is a Google IT Support Entry Level position?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are the most commonly searched types of Google It Support jobs in California? The most popular types of Google It Support jobs in California are:
What are popular job titles related to Google It Support Entry Level jobs in California? For Google It Support Entry Level jobs in California, the most frequently searched job titles are:
What job categories do people searching Google It Support Entry Level jobs in California look for? The top searched job categories for Google It Support Entry Level jobs in California are:

IT Support

Tekberry

Palo Alto, CA • On-site

$25.25 - $34.75/hr

Other

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

IT Support

Tekberry is looking for a highly qualified and motivated individual to work with our client, a world-class university and research center. As a W2 employee you will have access to health benefits. Benefits include health, dental, and vision (eligible on the 1st of the month following your start date).

Job Description:

We are looking for an IT Support Specialist to provide technical support to end-users for computer hardware, software, network, collaboration, communication, and productivity tools via phone, live chat, remote desktop, and messaging. You will also record the details of customer interactions and advance complex issues to more senior technicians for resolution.

Core Duties:

  • Provide first line of response to requests for various hardware, software, peripherals, and networking technical assistance. Provide remote problem resolution when possible.
  • Resolve basic end-user problems, escalate as appropriate.
  • Install, upgrade, configure, and solve computing and communication devices and peripherals.
  • Perform, schedule, and monitor system alerts, work queues, back-ups, and recovery activities.
  • Apply security standard methodologies.
  • Ensure users are assigned appropriate resources.
  • Other duties may also be assigned

Education & Experience:

  • Experience with various operating systems and computing devices. Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.
  • Customer service, phones (call center), and critical thinking skills. Experience with ServiceNow is a plus.
  • Good communication and interpersonal skills.
  • Ability to provide excellent client service.
  • Ability to apply diagnostic techniques for problem troubleshooting.
  • Ability to apply information technology standard methodologies, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.
  • Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk.
  • Familiarity with remote desktop tools.