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Google Fiber Customer Service Jobs in Georgia (NOW HIRING)

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

... customer premise; connecting wireless devices and testing service. * Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees ...

... Fiber's customer base in serviceable areas. This is a hands-on leadership role that balances field presence with strategic execution, working closely with Marketing, Engineering, Operations, and ...

New

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services ... We provide industry-leading customer satisfaction, symmetrical speeds, the reliability to meet the ...

Customer Service Technician

Hinesville, GA · On-site

$15.75 - $21.25/hr

... service to many rural markets traditionally underserved by broadband providers, while delivering ... fiber network and creating a customer experience second to none. Check us out on the web!

About the Role Modalways is seeking a motivated and professional Customer Service Representative ... Basic computer proficiency (Microsoft Office / Google Workspace) * Reliable, detail-oriented, and ...

Position Summary IQ Fiber is seeking energetic, customer-focused Direct Sales Advisors to bring fast, reliable fiber-optic internet service to residential communities across the Jacksonville, FL area.

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Google Fiber Customer Service information

What is a Google Fiber Customer Service?

A Google Fiber Customer Service job involves assisting customers with inquiries about Google Fiber's internet and TV services. Responsibilities include troubleshooting technical issues, handling billing questions, and providing general account support. Customer service representatives communicate via phone, chat, or email to ensure a seamless experience. Strong problem-solving skills and a customer-focused attitude are essential for success in this role.

What are the typical daily responsibilities of a Google Fiber Customer Service?

As a Google Fiber Customer Service representative, your daily duties include assisting customers with account setup, billing inquiries, troubleshooting internet or television service issues, and escalating complex problems to specialized technical teams when needed. You'll typically interact with customers through phone, chat, and email, using internal tools to log cases and monitor progress. Working as part of a collaborative team, you may also contribute to knowledge bases and provide feedback on customer experience improvements. This role offers a dynamic environment where you learn continuously and play a key part in upholding Google Fiber's high standards for customer care.

What are the key skills and qualifications needed to thrive in the Google Fiber Customer Service position, and why are they important?

To thrive as a Google Fiber Customer Service representative, you need strong communication skills, basic technical troubleshooting abilities, and experience in customer support environments. Familiarity with CRM systems, ticketing software, and Google Fiber's proprietary platforms is typically expected. Exceptional problem-solving, patience, and a customer-first attitude help individuals stand out in this role. These skills ensure timely resolution of customer issues, enhance user satisfaction, and support the company's reputation for reliable service.

What are the most commonly searched types of Google Fiber Customer Service jobs in Georgia?

The most popular types of Google Fiber Customer Service jobs in Georgia are:

What are popular job titles related to Google Fiber Customer Service jobs in Georgia?

For Google Fiber Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Google Fiber Customer Service jobs in Georgia look for?

The top searched job categories for Google Fiber Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Google Fiber Customer Service jobs?

Cities in Georgia with the most Google Fiber Customer Service job openings:

Infographic showing various Google Fiber Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Fiber Optic Cabling Technician

360 IT Professionals

Atlanta, GA • On-site

Contractor

Re-posted 3 days ago


Key responsibilities

  • Diagnose and troubleshoot fiber optic cabling, including testing light loss, inspecting connections, and operating OTDR equipment.

  • Install fiber optic connectors, terminate RJ-45 cables, and repair or replace fiber end connections.

  • Lead and provide direction to assistant technicians in diagnosing and testing fiber optic cable plants in a construction environment.


Job description

Company Description

360 IT Professionals is
a California base Minority Business Enterprise specializing in the field
of IT Consulting and Staffing. Since our Inception we have been providing
industry leading IT solutions for Staffing and Software Development. We have
more than 30 IT Staffing Services contracts across USA and working
closely with Fortune 500 Companies and Key Private sector Agencies. We
are providing staffing support to more than 10 State Customers across USA
and have successfully staffed for more than 260 roles in last 6 months.

Job Description

Job Title: Fiber Optic Cabling Lead Technician

Location: Atlanta GA

Duration: 3 months to 12 months

Position Requirements/Technical Skills:

  • Seeking individuals with deep experience at cable and fiber diagnostics, experienced in installing fiber and performing end to end troubleshooting. For example, testing the light loss of a fiber run, troubleshooting cabling runs looking for missing or loose connections at each end or within a cross connect, operating OTDR equipment and interpreting results, correcting faulty RJ45 connections for ethernet cables, repairing or replacing fiber end connections, troubleshooting low-voltage DC power issues, etc.
  • Also, Basic troubleshooting of edge device connectivity, installing Corning Opti-Snap connectors on single mode fiber, and terminating RJ-45 connectors on CAT6 cabling. Must be able to work in a construction environment, work on a ladder, lift up to 50 lbs, and work in outdoor conditions for the majority of the day.
  • Must be capable of leading and providing direction to 2 assistant cable technicians who will work with the applicant in the field as a team to diagnose/test a fiber optic cable plant.
  • The successful applicant will be self-directed and able to problem solve in the field to deliver fully connected and operational fiber endpoints


Qualifications

Required Skills:

  • Single Mode Fiber Insertion Loss Testing
  • Snap connector termination
  • Optical cable tracing
  • Inspection and cleaning of fiber optic connectors, including SC/APC and LC/APC
  • OTDR Testing
  • Copper RJ-45 male cable crimping
  • Copper 110 punch

Desirable Skills:

  • Demonstrated experience working on GPON (Gigabit Passive Optical Network) environments, known commonly as Fiber-to-the-Home (FTTH) technologies (eg, AT&T U-Verse, Google Fiber, Verizon FIOS)
  • Advanced fiber termination, specifically with epoxy/polish connectors, including use of tools and be able to re-terminate fiber connectors in the field.
  • The successful applicant should hold one or more of the following certifications:
  • The Fiber Optic Association, CFOS/T (Certified Fiber Optic Specialist / Testing)
  • Electronics Technician Association, Fiber Optics Technician (ETA/FOT)
  • Electronics Technician Association, Fiber Optics Installer (ETA/FOI)
  • BICSI Installer 2, Optical Fiber (INSTF)
Additional Information

Client is preferring someone to start ASAP.