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Google Diversity Jobs (NOW HIRING)

Telus Digital

Google CX Engineer

Durham, NC · On-site +1

The Opportunity TELUS Digital is seeking a Google CX Engineer to lead the architecture and ... to diversity. We will only use the information you provide to process your application and to ...

SHI

OR · On-site

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S ... Job Summary The Solutions Engineer - Google AI collaborates with account and specialty teams to ...

SHI

Solutions Engineer - Google AI

Austin, TX

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S ... Job Summary The Solutions Engineer - Google AI collaborates with account and specialty teams to ...

ConsumerDirect, Inc.

Google Ads Specialist

Irvine, CA · On-site

$70K/yr

Own paid media strategy and execution across Google Ads including Search, Performance Max, and ... diversity, culture, and equal opportunity in a serious way. We are committed to promoting a ...

SHI

OR · On-site

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S ... Job Summary The Security Engineer - Google collaborates with account and specialty teams to assess ...

SHI

Security Engineer - Google

Austin, TX

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S ... Job Summary The Security Engineer - Google collaborates with account and specialty teams to assess ...

Insight

Sales Manager, Google (Corporate GTM) SADA

Requisition Number: 105089 Sales Manager, Google (Corporate GTM) Location: You will have the ... At Insight, we celebrate diversity of skills and experience so even if you don't feel like your ...

Diversity Nexus

AI/ML Tech Lead / Architect

Boston, MA · On-site +1

$60 - $82.25/hr

Experience in using Google CCAI (Contact Center AI) /CES (Customer Experience Suite) platform and its components. Advanced experience in production grade Machine Learning Model design and ...

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Google Diversity information

What are the key skills and qualifications needed to thrive in the Google Diversity position, and why are they important?

To thrive in a Google Diversity role, you need a solid background in diversity, equity, and inclusion (DEI) strategies, along with experience in organizational development or human resources. Familiarity with data analytics tools, DEI training platforms, and knowledge of compliance frameworks like Equal Employment Opportunity (EEO) regulations is often required. Outstanding communication, cultural competency, and relationship-building abilities set exceptional candidates apart. These skills enable you to effectively design, implement, and measure impactful inclusion initiatives in a global corporate environment.

What is a Google Diversity job?

A Google Diversity job focuses on fostering diversity, equity, and inclusion (DEI) within the company. Professionals in these roles develop and implement initiatives to create a more inclusive workplace, support underrepresented employees, and promote diverse hiring practices. They collaborate with internal teams, external organizations, and leadership to drive meaningful change. These roles may exist in various departments, including HR, recruiting, and corporate social responsibility.

What are the main responsibilities of a Google Diversity professional on a day-to-day basis?

Google Diversity professionals are tasked with developing and implementing programs that foster a more inclusive and equitable workplace. Their day-to-day activities often include collaborating with various business units to assess diversity needs, leading employee resource groups, planning training sessions, and analyzing workforce diversity data. They also play a key role in ensuring compliance with relevant regulations and providing guidance to leadership on best DEI practices. Regularly partnering with recruitment, learning, and HR teams, they act as advocates for inclusive policies and facilitate dialogues to shape a positive organizational culture.

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Google Diversity jobs near you
Infographic showing various Google Diversity job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 77% Full Time, 6% Part Time, 2% Temporary, 9% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Google CX Engineer

Telus Digital

Durham, NC • On-site, Remote

Full-time

Posted 4 days ago

TELUS Digital rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

91st of 203 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location & Flexibility
This role will operate remotely in the United States or based out of one of our major North American office locations - Charlottesville, VA, Durham, NC, Columbus, OH, and Boston, MA.
The Opportunity
TELUS Digital is seeking a Google CX Engineer to lead the architecture and technical development for our Gemini Enterprise Customer Experience (GECX) solutions. This is a high-impact individual contributor role responsible for building the scalable, secure, and integrated Google Cloud environments that power our most advanced conversational AI and agentic workforce implementations across app, web, and CCaaS platforms.
You will play a critical role in expanding our expertise in Conversational Agents, Agent Assist, and Conversational Insights, ensuring TELUS Digital continues to lead in AI-powered customer experience transformation. The role requires a combination of strategic execution, technical understanding of Google CES products, and strong business acumen.
Responsibilities
Solution Development & Innovation
  • Stay current on Google CES advancements, generative AI, and NLP trends to recommend and integrate new capabilities.
  • Contribute to the development of innovative solutions and accelerators on the Google CES platform.
    Ensure delivery excellence and solution scalability by applying best practices and proven technical approaches.
  • Encourage a culture of innovation and continuous improvement within the team.
Cloud Infrastructure Engineering
  • Lead the architecture and development of Google Cloud environments specifically optimized for Gemini Enterprise Customer Experience (GECX) deployments.
  • Design and implement secure integrations between GECX, Google Cloud AI services and external platforms, including defining and configuring real-time CCaaS audio ingestion methods such as SIPREC and gRPC, as well as mobile applications and web interfaces.
  • Configure identity and access management (IAM) and secure service accounts to ensure governed access to GECX components.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree is an asset.
  • 5+ years of experience in technology consulting, digital transformation, or customer experience, with a focus on AI/ML solutions.
  • Preferred: Active Google Cloud Professional Certifications such as Professional Cloud Architect, Professional Machine Learning Engineer, or Professional Data Engineer.
  • Practical expertise with Google Customer Engagement Services (formerly CCAI).
  • Proven success delivering AI/ML-powered customer engagement or contact center solutions.
  • Strong understanding of customer experience design, contact center operations, and key CX metrics.
  • Excellent communication and presentation skills for both executive and technical audiences.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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