Google Data Entry Jobs in Rio Rancho, NM (NOW HIRING)

At TLC Plumbing Heating Cooling Electrical, we take pride in being an award-winning company built on a foundation of excellence and innovation. Our life-changing culture fosters growth, collaboration, and success, making us a sought-after workplace for experienced professionals looking to elevate their careers.

Our mission is simple yet powerful: to provide a stable and supportive work environment while earning the respect of our peers and industry leaders. We achieve this by staying true to our core values-honesty, hard work, respect, compassion, and consistency-which guide everything we do.

Job Description

We are seeking a reliable and customer-focused Office Assistant / Customer Service Representative to support daily office operations while providing excellent service to customers, vendors, and internal team members. This role is responsible for answering phones, scheduling, data entry, customer communication, basic administrative support, and helping ensure the office runs smoothly and efficiently.

The ideal candidate is organized, professional, detail-oriented, and comfortable working in a fast-paced environment where priorities can change throughout the day. 

Job Responsibilities

• Answer incoming phone calls and direct calls to the appropriate department or team member
• Greet customers, vendors, and visitors in a professional and friendly manner
• Assist customers with questions, scheduling needs, service updates, and general information
• Enter and update customer information accurately in company systems
• Schedule appointments, service calls, meetings, or follow-ups as needed
• Communicate with field staff, dispatch, managers, and office personnel to support daily operations
• Maintain accurate records, notes, files, and documentation
• Assist with invoices, purchase orders, work orders, or other administrative paperwork
• Monitor emails, voicemails, and messages and respond or route them promptly
• Support billing, collections, and payment processing as needed
• Assist with ordering office supplies and maintaining an organized office environment
• Help prepare reports, spreadsheets, forms, and other documents
• Follow company procedures for customer service, confidentiality, and documentation
• Provide support to leadership and team members on special projects as assigned

Job Requirements

• Strong customer service and communication skills
• Professional phone etiquette and positive attitude
• Ability to multitask and prioritize in a busy office environment
• Strong attention to detail and accuracy with data entry
• Dependable, organized, and able to work independently
• Comfortable using computers, email, phone systems, and office equipment
• Ability to communicate clearly with customers, vendors, and internal teams
• Willingness to learn company systems, processes, and procedures
• Ability to handle customer concerns calmly and professionally

Qualifications

• 1+ year of office, administrative, receptionist, dispatch, or customer service experience preferred
• Experience with Microsoft Office, Google Workspace, or similar software preferred
• Experience with scheduling, dispatching, invoicing, or service-based business operations is a plus
• Must be dependable, punctual, and professional

Why choose us?

• Comprehensive Benefits: Enjoy Medical, Dental, and Vision insurance, along with voluntary benefits that cater to your personal and family needs.
• Secure your future with our retirement plan and company-provided life insurance policy.
• Career Growth Opportunities: Experience unparalleled professional development in an empowering culture that values your growth and potential.
• Great Work Culture: Be part of an empowering and collaborative community.

Salary

$18-$25