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Construction Manager Expectations and Commitments: 

To consistently achieve individual monthly goals specific to closings, cycle times, VPO spend and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey.  The CM is responsible for ‘A+’ community presentation, all homes in production, including the model, and overall jobsite cleanliness while ensuring all trade partners are abiding to Hakes Brothers Safety and Health Program.  Daily reporting, auditing and usage of ITK is required to ensure accuracy of the build schedule, the progression of homes, and the payment of trades.

Hours

• Unlock and lock up daily.                                    
• Unlock the houses by 7AM and lockup no earlier than 4PM.
• Work late to meet scheduling milestones as needed.                                    
• Weekend on-call duty, as needed.

Daily Work

• Supervise all construction activities through to the New Home Orientation (NHO).                                    
• Update the Construction Schedule daily and schedule all trade contractors.
• Perform and complete the Pre-Construction Orientation (PCO), Pre-Slab Inspection (PSI), Pre-Drywall Inspection (PDI), Pre-Drywall Orientation (PDO), Quality Assurance Inspection (QAI), the New  Home Orientation (NHO), and the follow up on closing day.                                    
• Perform the 30-day follow up 30 days after closing and any other warranty items on the home for the first 30 days after closing.                                    
• Rotate answering and responding to the Emergency phone, per Management.                                    
• Ensure target dates are met per Google calendar and Construction Tracker; regularly communicate with buyers.                                    
• A great CM takes pride in the details of every home and provides each customer with excellent service and follow through.

Survey

• Score well on the Customer Satisfaction Survey. Outstanding Service and Attitude = Great Survey.

Builder of Choice

• Help Hakes Brothers become the Builder of Choice for our trade contractors.
• Manage the trade contractors and suppliers so they can accomplish their jobs effectively and efficiently.                                    
• Schedule trade contractors properly to avoid dry runs; be firm but fair; be consistent and reliable; instill discipline; give ample lead times; provide proper materials to execute job; pay on time; be a good listener, and show respect.

Quality

• A CM's biggest responsibility is to build quality homes  This includes identifying and correcting any item or issue that is not to the highest quality standards before the New Home Orientation.  Take time each day to walk all homes, note construction errors and poor workmanship, and make arrangements to correct quickly.  A great Construction Superintendent takes pride in the details of every home.

Cycle Times

• CMs should always strive to manage their time wisely, as well as organizing their schedules to maximize quick production of each home.
• Update and monitor trades' progress and schedule trades properly to ensure that dry runs are avoided.  Also take pride in progressing construction schedules on a daily basis.

Controlling and Reducing Construction Costs

• Proactively look for ways to help control and reduce construction costs.
• Monitor and control materials delivered to jobsite to avoid materials from being stolen or damaged.                                    
• Hold trade contractors accountable when sloppy work requires additional effort from other trade contractors.

Jobsite Cleanliness

• Take responsibility for maintaining a clean worksite.  Remember that Cleanliness = Quality to buyers and trade contractors.                                    
• Alternate conducting the monthly Safety meetings; fill out weekly safety report.                                    
• Issue Written Notice(s) of Correction when trade contractors do not follow Safety/OSHA rules after verbal warning(s).

Stormwater Pollution Prevention Plan (SWPPP)

• Alternate conducting bi-weekly SWPPP inspections and documenting areas that need correction.                                    
• Motivate trade contractors to clean jobsites daily to keep us in compliance with the EPA's rules and regulations.

Professional Appearance / Team Player

• Always look, dress and speak professionally.                                    
• Help accomplish whatever task is at-hand to ensure that Hakes Brothers continues to be an industry leader.                                    
• Be a Leader.  Be an example to other Superintendents.  Be the top performer of each of the Superintendent responsibilities.                                    
• Be a positive voice for the company.

Vehicle

• Must own or have access to a vehicle for daily work.                                    
• Must carry a valid driver's license and auto liability insurance.

Other

• Other duties as assigned.

Education

• Preferred: High School diploma or GED

Experience / Qualifications

• Required: At least two years' relevant experience                                    

Physical Requirements

• Prolonged periods of sitting, standing and/or movement
• Must be able to exert minimal force of up to 50 to 80 pounds, occasionally
• Carry, lift, push, pull and otherwise move objects                                    
• Must be able to climb ladders, scaffolding and other means to reach and observe all areas of home                                    
• Ability to work in various weather conditions - heat, rain, cold, etc.