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Google Annotation Jobs in Texas (NOW HIRING)

Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI ... Google Sheets, Numbers or similar software * Familiarity with basic Excel formulas and the use of ...

Google Annotation information

What are the key skills and qualifications needed to thrive in the Google Annotation position, and why are they important?

To thrive as a Google Annotation Specialist, you need strong attention to detail, analytical skills, and a basic understanding of data labeling principles, often supported by a background in computer science or related fields. Familiarity with annotation tools such as Labelbox, internal Google platforms, and spreadsheet software is typically required. Strong communication, time management, and the ability to follow detailed guidelines make candidates stand out in this position. These skills and qualities are vital to ensure high-quality labeled data, which is essential for training accurate machine learning models and supporting AI development.

What is a Google Annotation job?

A Google Annotation job involves labeling, tagging, or categorizing data—such as images, videos, or text—to help train machine learning models. Annotators follow specific guidelines to ensure accuracy and consistency in their work. This role is crucial for improving AI systems used in search, automation, and recognition technologies. The job may require attention to detail and familiarity with different annotation tools.

What does a typical day look like for someone working in Google Annotation?

As a Google Annotation Specialist, your day often involves reviewing and labeling large volumes of data—such as images, text, or audio—according to specific project guidelines. You will work both independently and in collaboration with quality assurance teams to ensure consistency and accuracy in your annotations. Regular feedback sessions and periodic revisions are common as project requirements evolve. Many teams work in a fast-paced, deadline-driven environment, and attention to detail is key to meeting quality standards and supporting vital AI initiatives.

What job categories do people searching Google Annotation jobs in Texas look for? The top searched job categories for Google Annotation jobs in Texas are:
What cities in Texas are hiring for Google Annotation jobs? Cities in Texas with the most Google Annotation job openings:
Customer Experience Analyst - REMOTE

Customer Experience Analyst - REMOTE

PTP

Austin, TX • On-site, Remote

Full-time

Posted 4 days ago


Job description

Job Description
About Us:
  • Customer Experience Analyst - REMOTE

PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize our clients' traditional and generative IVR operations through in-depth data analysis. Using analytic discovery and evaluation, our Customer Experience Analysts champion the customer experience and provide clients with recommendations to reduce customer effort, offer effective self-solve options, streamline processes and reduce agent handling time. We are looking for a bright, enthusiastic, and motivated professional ready to collaborate with our team.
Key Responsibilities
Call Testing and Assurance: Evaluate the readiness of traditional IVR and generative AI agent systems by initiating simulated test calls and providing actionable feedback.
Call Annotation: Perform detailed annotations to understand customer intents, evaluate AI comprehension, optimize self-service flows, and assess agent handling.
Analysis and Data Optimization: Analyze large datasets and conversational call flows to uncover trends, identify pain points and drive overall customer experience enhancements.
Reporting and Presentations: Translate data into clear, actionable insights and deliver compelling, data-driven presentations to stakeholders and executive teams.
Platform Management: Configure and maintain a 3rd party analytics tool to extract insights, monitor daily KPI dashboards, and proactively alert clients to unexpected metric fluctuations.
Cross-Functional Collaboration: Partner with Project Managers, Team Leads, and Professional Services to strategize and solve complex customer journey issues.
Requirements
  • Written and spoken fluency in French or German
  • Strong analytical and problem-solving abilities
  • Expertise in summarizing, analyzing and pulling trends from complex datasets in Microsoft Excel, Google Sheets, Numbers or similar software
  • Familiarity with basic Excel formulas and the use of pivot tables
  • Excellent verbal and written communication skills
  • Proficiency with building presentations in PowerPoint or Keynote
  • Experience with delivering strong, focused presentations via phone, video or in person
  • Strong attention to detail
  • Ability to thrive and collaborate effectively in a fast-paced, remote team environment

Desired Experience
  • Working in or collaborating with a contact center environment
  • Understanding of user interface or conversational design concepts
  • Familiarity with conversational AI, particularly in evaluating or optimizing chatbots and virtual assistants

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004