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Goodwill Jobs in Waukee, IA (NOW HIRING)

DM Goodwill

Employment Specialist

Waukee, IA · On-site

$17.50 - $21/hr

Goodwill of Central Iowa is looking for a Employment Specialist to develop and coach program participants with our values of love, kindness, and respect. GCI has been transforming lives through the ...

DM Goodwill

Employment Specialist

Ankeny, IA · On-site

$17.50 - $21/hr

Goodwill of Central Iowa is looking for a Employment Specialist to develop and coach program participants with our values of love, kindness, and respect. GCI has been transforming lives through the ...

DM Goodwill

Store Manager

Des Moines, IA · On-site

$43K - $53K/yr

Goodwill of Central Iowa is looking for a Retail Store Manager to successfully lead donated-goods retail employees with our values of love, kindness, and respect. Hours & Schedules: * Full-Time (40 ...

DM Goodwill

Job Coach | Part-Time

Johnston, IA · On-site

$16.50 - $19.30/hr

Goodwill of Central Iowa is looking for a part-time Job Coach to train, teach, or coach others by providing support and serving our community with our values of love, kindness, and respect. GCI has ...

DM Goodwill

Assistant Store Manager

West Des Moines, IA · On-site

$18 - $22/hr

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated-goods retail employees with our values of love, kindness, and respect. Hours & Schedules: * Full-Time (40 ...

DM Goodwill

Assistant Store Manager

Des Moines, IA · On-site

$18 - $22/hr

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated-goods retail employees with our values of love, kindness, and respect. Hours & Schedules: * Full-Time (40 ...

DM Goodwill

Assistant Store Manager

Johnston, IA · On-site

$18 - $22/hr

Goodwill of Central Iowa is looking for a Retail Assistant Store Manager to manage donated-goods retail employees with our values of love, kindness, and respect. Hours & Schedules: * Full-Time (40 ...

DM Goodwill

Full-Time Retail Shift Leader

Waukee, IA · On-site

$16/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

DM Goodwill

Full-Time Retail Shift Leader

Urbandale, IA · On-site

$16/hr

Goodwill of Central Iowa is looking for a Full-Time Shift Leader to assist with operations management and training donated-goods retail employees with our values of love, kindness, and respect. Hours ...

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All JobsGoodwill JobsGoodwill Jobs in Waukee, IA

Goodwill information

See Waukee, IA salary details

$41.7K

$82.6K

$118K

How much do goodwill jobs pay per year?

As of Aug 9, 2026, the average yearly pay for goodwill in Waukee, IA is $82,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $99,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Waukee, IA? For Goodwill jobs in Waukee, IA, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Waukee, IA look for? The top searched job categories for Goodwill jobs in Waukee, IA are:
What cities near Waukee, IA are hiring for Goodwill jobs? Cities near Waukee, IA with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Waukee, IA as of August 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $82,588 per year, or $39.7 per hour.

Multi-Unit Retail Support Manager

DM Goodwill

Des Moines, IA • On-site

$45K - $56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Goodwill of Central Iowa is looking for an ambitious and visionary Multi-Unit Retail Support Manager to lead and support multi-unit donated-goods retail teams with our values of love, kindness, and respect.
Hours & Schedules:
  • Full-Time (40 hours/week)
  • No retail holiday season! Shifts may be scheduled Monday - Saturday: 8 am - 10 pm and Sunday: 11 am - 6 pm
  • This position requires a flexible schedule to manage any store location or shift and support business needs.

Pay & Benefits:
  • Base pay + Monthly bonus opportunity! Base pay range: $45k - $56k annually, dependent upon relevant years of experience with exciting monthly bonus opportunities.
  • Annual merit increase eligibility based on individual job performance.
  • Eligibility for benefits on the first of the month following date-of-hire! See our benefits summary including medical, dental, vision insurance, retirement plan, PTO, and more!

Career Development Pathways Could Look Like:
  • Retail District Manager - Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores.
  • Assistant Director of Retail Operations - Oversees the retail department operations and leaders, championing service excellence, and achieving organizational targets to fund Goodwill's mission.
  • Director of Retail Operations - Provides oversight & strategic direction across Retail, E-Commerce, and Warehouse Operations departments, championing service excellence, and achieving organizational targets to fund Goodwill's mission.

Position Summary:
The Multi-Unit Support Manager is responsible for reviewing and advising on store processes at multiple stores to achieve KPIs (key performance indicators), operational excellence through DGR (Donated Goods Retail) processes, excellent customer service, positive culture, and employee learning and development. In collaboration with the Retail team, they assist in training and developing team members, planning projects and processes, measuring store and team successes, leading teams, advising on inventory control, quality standards, and customer service.
What you'll do here:
  • Works in collaboration with Retail Leadership team to assist in leading, coaching, developing, and engaging team members to grow in their careers and meet department and organization goals.
  • Works closely with Store Managers and Retail Leadership on training strategies with a goal of retaining and developing team members to work within our values of love, kindness, and respect while monitoring and advising on DGR processes.
  • Models a positive and respectful leadership environment through relationship development and communication.
  • Analyzes processes and issues to find solutions or partners with Retail Leadership to make recommendations on solutions.
  • Provides effective coaching, delivers informal performance feedback; ensures Store Managers have support and resources needed to manage and train their teams.
  • Visits stores consistently based on business needs while leading by example to coach and engage staff.
  • Works within Goodwill of Central Iowa territory, assisting stores and supporting Store Management teams onsite as needed during manager leaves of absence or time off, store changes, process changes, or training and performance gaps.
  • Provides management coverage to retail stores as needed if a Store Management team member is not able to be at their store.
  • Effectively assists in carrying out change management initiatives and communication in alignment with Retail Leadership.
  • May assist in analyzing expenses, production goals, and workforce hours to drive revenue, implement processes, and make recommendations to affect store performance.
  • Uses the organizational strategic plan and the retail department goals to drive the Retail Department's contribution to fund the mission of Goodwill.
  • Performs other duties as assigned.

What you'll need:
  • Able to successfully lead, develop, coach and train others.
  • Ability to travel consistently within Goodwill of Central Iowa territory and work at any of GCI's retail stores for brief or extended periods of time.
  • Communicate effectively in written and verbal formats.
  • Demonstrate and apply concepts related to the supervision of retail store activities, such as hiring, training, inventory control, management competencies, employee development, sales/marketing.
  • Proficient in Microsoft Office suite including Word, Excel and Outlook
  • Perform data and financial analysis, complete financial reports and facilitate presentations.
  • Must be 18 years of age or older.
  • Able to obtain First Aid/CPR certification.
  • Pass an MVR and criminal background check. Have a valid Drivers License, a good driving record and provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.

Required Education and Experience:
  • Minimum 3 years of management or leadership experience required.
  • Minimum two-year degree and/or equivalent skills and/or experience.

Physical Requirements:
  • Ability to regularly carry, lift, push or pull 40 pounds.
  • Ability to tolerate variations in work environment temperature.
  • Ability to remain stationary for long periods of time.
  • Ability to travel and work across retail stores, warehouse, and headquarters locations

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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