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Goodwill Jobs in Saugus, MA (NOW HIRING)

mmgoodwill

Waltham - ADC Attendant (weekends)

Waltham, MA

$16.25 - $20/hr

Join the team at Goodwill, a community based non-profit that operates retail stores across Massachusetts. The Retail Donation Attendant staffs donation centers and is the face of Goodwill in the ...

mmgoodwill

Newton ADC Attendant (full time)

Newton, MA · On-site

$16.50 - $20.25/hr

Join the team at Goodwill, a community based non-profit that operates retail stores across Massachusetts. The Retail Donation Attendant staffs donation centers and is the face of Goodwill in the ...

mmgoodwill

Career Navigator - Boston

Roxbury, MA · On-site

$21.50 - $28.25/hr

Performs duties in accordance with Goodwill's standard policies and procedures. * Other duties as assigned. LEVEL OF RESPONSIBILITY * Employee works under general supervision. * Employee makes ...

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All JobsGoodwill JobsGoodwill Jobs in Saugus, MA

Goodwill information

See Saugus, MA salary details

$44.2K

$87.5K

$125K

How much do goodwill jobs pay per year?

As of Sep 2, 2026, the average yearly pay for goodwill in Saugus, MA is $87,513.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $105,200.00 per year, depending on experience, location, and employer.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Saugus, MA look for?

The top searched job categories for Goodwill jobs in Saugus, MA are:

What cities near Saugus, MA are hiring for Goodwill jobs?

Cities near Saugus, MA with the most Goodwill job openings:

Goodwill jobs near you
Infographic showing various Goodwill job openings in Saugus, MA as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,513 per year, or $42.1 per hour.

Program Manager - North Shore Employment Supports

Morgan Memorial Goodwill Industries

Beverly, MA • On-site

$63K - $73K/yr

Full-time

Re-posted 15 days ago

Job description

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
SUMMARY:
The Program Manager is responsible for managing and providing short-term/long-term job readiness and placement services to a wide range of individuals with disabilities and other barriers to employment and are designed to help them enter the workforce and advance to a level that will support self- sufficiency. The incumbent will have day to day responsibility for outreach to community based organizations for referrals and coordination of services. Oversight responsibility includes participant management, staff supervision, implementing compliance efforts with applicable laws and regulations and providing direct service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Directly supervises staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
    • Interviews, hires, trains, and retains employees
    • Plans, assigns, and directs work
    • Appraises and assures employee performance
  • Provides direct case management and job readiness and placement services to program participants.
    • Design and implement training programs. Assure
    • Develops Career Plans, ISP's (Individual Service Plans) and status assessments
    • Attends meetings referral sources.
    • Maintains written documentation in ETO pertaining to case management services
    • Manages DDS contracts and maintains working relationship
  • Oversees and coordinates intakes and referral process for vocational services.
    • Receives phone calls and other applicable correspondence from referral sources; requests and obtains necessary referral information from referral sources.
    • Schedules program tours and start dates; performs tours for referred individuals.
    • Appropriately screens participants for services based on Goodwill and funder regulations and policies.
    • Determines staff assignment to case; sends letters to participants and referral sources documenting referral and start date.
  • Key Player with referring agencies, conducts program outreach to referral sources, and markets programs to potential referral sources and funding sources.
  • Tracks and reports program performance vs. goals.
    • Uses ETO database and other relevant data management tools to track and assure quality data entry and completed participant files.
    • Runs ETO reports to track measurable outcomes, competitive and supportive job placements, and service delivery reports.
  • Supervises billing procedures.
    • Works with staff to ensure correct and timely submission of weekly attendance reports and monthly service delivery reports.
    • Completes monthly billing paperwork and tracks payment process with referral sources and Goodwill staff.
    • Liaisons with Accounting Department to disseminate and recollect attendance sheets; works with Accounting Department to ensure correct billing in a timely manner.
  • Attends and participates in various organizational and departmental meetings.
    • Weekly Job Placement and Client Assignment meetings.
    • Monthly P&S staff meetings
    • Attendance at other meetings as requested (i.e. committees and special projects)
  • Perform duties in accordance with Goodwill's standard responsibilities involving the following categories: business strategy, planning, directions and control; administration, operations, and direct work management; people management.
  • Performs other duties as assigned.

QUALIFICATION REQUIREMENTS:
  • Bachelor's Degree in Human Services or related field, 2-3 years of experience in vocational services setting in direct service agency is required. Supervisory and administrative experience is preferred.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Satisfactory results of all required background checks

PHYSICAL DEMANDS:
The physical demands that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk and reach with hands and arms.

WORK ENVIRONMENT:
The work environment an employee is exposed to while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Normal office environment. Environment can sometimes be noisy.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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