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Goodwill Jobs in Moscow, ID (NOW HIRING)

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Goodwill information

See Moscow, ID salary details

$37.8K

$74.8K

$106.8K

How much do goodwill jobs pay per year?

As of Aug 8, 2026, the average yearly pay for goodwill in Moscow, ID is $74,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $89,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Moscow, ID look for? The top searched job categories for Goodwill jobs in Moscow, ID are:
What cities near Moscow, ID are hiring for Goodwill jobs? Cities near Moscow, ID with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Moscow, ID as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $74,758 per year, or $35.9 per hour.

Facility Lead - Moscow, ID - Full Time/Hourly

Goodwill Industries of the Inland Northwest

Moscow, ID • On-site

$19.81/hr

Full-time

Re-posted 28 days ago

Job description

Closes: 8/23/26 - Moscow, ID - Full Time/Hourly
Wage: $19.81 p/h
Employment Benefits:
NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.
Summary:
Assist Facility Management in the operations of a Goodwill retail facility. Follow specific guidelines and operate with minimal supervision. Open availability including nights and weekends. This position requires the ability to drive for company business which includes a valid driver's license, clean driving record, and proof of personal auto insurance. Must pass driver record and background check.
Education and/or Experience:
High school diploma or general education degree (GED). Minimum of six months related experience and/or training.
Supervisory Responsibilities:
Manage a minimum of 2 subordinate employees who oversee the daily operation of a minimum of 3 employees in the Retail Store and Production Processing Departments depending on location.
Essential Duties and Responsibilities include the following:
  • Provide outstanding customer service.
  • Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Assist customers and donors in a timely and courteous manner.
  • Ensure the quality and quantity of work performed by employees according to standards.
  • Ensure the facility and surrounding premises are kept neat, clean, orderly, and free of safety hazards.
  • Ensure safety procedures are understood and followed by all employees.
  • Train and evaluate employees in a thorough, organized, and timely manner.
  • Ensure proper management of personnel assigned to the store.
  • Maintain all store records.
  • Responsible for facility operation in the absence of Facility Management including but not limited to directing the activities of facility personnel, ensuring all transactions are rung and reported accurately, and ensure donated goods are processed appropriately.
  • Interact with customers and ensure excellent customer service.
  • Ensure quality control standards meet Goodwill Industries of the Inland Northwest's high standards of operations.
  • Maintain production areas to ensure ease of operations.
  • Comply with Goodwill's employment practices and EEO guidelines and policies.
  • Conduct individual and group training sessions.
  • Ensure open communication exists at all levels in the facility.
  • Take corrective action to ensure acceptable employee performance according to policy.
  • Comply with cash handling and security policies.
  • Maximize financial performance; identify deviation from desired results.
  • Develop and implement corrective action plans as needed.
  • Comply with all Goodwill Industries of the Inland Northwest policies and safety procedures.
  • Work collaboratively with Workforce and Family Services to provide participant services.
  • Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Other duties as assigned.

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