1

Goodwill Jobs in Frederick, MD (NOW HIRING)

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills)

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

next page

Showing results 1-20

Goodwill information

See Frederick, MD salary details

$43.3K

$85.6K

$122.3K

How much do goodwill jobs pay per year?

As of Aug 10, 2026, the average yearly pay for goodwill in Frederick, MD is $85,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $102,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Frederick, MD? For Goodwill jobs in Frederick, MD, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Frederick, MD look for? The top searched job categories for Goodwill jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Goodwill jobs? Cities near Frederick, MD with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Frederick, MD as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $85,625 per year, or $41.2 per hour.

Director of Human Resources for Goodwill Industries of Monocacy Valley

Goodwill of Monocacy Valley

Frederick, MD • On-site

Full-time

Re-posted 28 days ago


Job description

Company Description
Goodwill Industries of Monocacy Valley transforms donations into jobs and job training for thousands of people in Frederick and Carroll Counties in Maryland each year. At Goodwill, we believe that all people, regardless of situation, should have access to meaningful employment. Each time you donate items to Goodwill or shop in our stores, you are supporting training programs that help people with barriers to employment find jobs and become more self-sufficient.
Job Description
The Director of Human Resources for Goodwill Industries of Monocacy Valley will help redesign and implement the many aspects of
our team experience including talent acquisition, benefits, compensation,
onboarding, development, and retention. They will also play a pivotal role in
developing, driving, and nurturing a great team values driven culture. This role will lead organizational development, including organizational design, succession planning, performance management, diversity initiatives and HRIS implementation.
  • Collaborate with managers at all levels to: increase awareness of sound HR principles and practices, provide input and support to organizational initiatives, mitigate risks, and ensure the organization is energized around our mission and goals.
  • Assist in creating a values-driven culture to attract and retain a talented workforce. This is evident in interviewing, on-boarding, employee relations issues, engagement strategies, recognition, and associate development.
  • Lead the Talent Acquisition team with market recruitment needs. Create, organize, and implement strategies and supporting initiatives that source, recruit, and select top talent.
  • Utilize benefits and compensation surveys to determine compensation trends and make recommendations to support staff engagement and retention goals.
  • Ensure compliance with applicable employment laws, regulations, policies at the federal, state, and local level and draft policies that reflect this.
  • Partner with managers and store managers to coach, advise on performance issues, and facilitate effective solutions for associate employment issues.
  • Serve as an escalation point for end-users experiencing difficulties in using HRIS
    systems.
  • Enterprise workforce planning.
  • Oversee and manage talent development and training.
  • Other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential
duty to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
REQUIRED
  • Bachelor's degree required, Master's Degree in Human Resources Administration, Business Administration, or related discipline preferred.
  • 6+ years of increasingly responsible experience in human resources, within a retail or staffing organization including experience leading teams. HR generalist experience preferred.
  • Experience with HRIS systems required -- Kronos Workforce Solutions SaaS (preferred) or SAGE, and Kronos Time-keeping or other Labor management/forecasting systems.
  • Experience building team experience metrics and utilizing assessment tools and techniques.
  • Experience in a fast paced, high volume recruiting environment.
  • Possess excellent communication skills, able to work with all levels from entry level staff to executive management, and be
    customer-service oriented.

PREFERRED
  • Previous experience in the Retail Industry is
    preferred

  • PHR, SPHR certification preferred.
  • Experience in organizing, planning and executing large-scale projects from envisioning stage through to implementation.

Additional Information