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Goodwill Jobs in Columbus, IN (NOW HIRING)

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Goodwill information

See Columbus, IN salary details

$40.5K

$80.1K

$114.4K

How much do goodwill jobs pay per year?

As of Aug 11, 2026, the average yearly pay for goodwill in Columbus, IN is $80,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,400.00 and $96,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Columbus, IN look for? The top searched job categories for Goodwill jobs in Columbus, IN are:
What cities near Columbus, IN are hiring for Goodwill jobs? Cities near Columbus, IN with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Columbus, IN as of August 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $80,095 per year, or $38.5 per hour.

Store Team Leader

Goodwill of Central & Southern Indiana

Franklin, IN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

677th of 771 rated non-profit organizations

Job description

Position Status: Full-Time
Hourly Rate: $15
Location/Address: 1530 N. Morton Ave. Franklin, IN 46131
Job Summary
The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals of the annual operating plan. The Team Leader makes judgments involving customers, team members, operational issues, business planning, priority setting, compliance with company policies, and all areas of the business.
Example Duties and Activities
Staff Management and Development - 30%
  • Provides coaching and training to hourly employees on daily tasks.
  • Participates in the hourly associate recruitment process including pre-screening and interviewing candidates, as needed.
  • Seeks out opportunities for professional development for both self and other team members.

Operations - 60%
  • Completes day-to-day tasks and suggests efficiency improvements.
  • Integrates, represents, and communicates Goodwill's Mission, Vision, and Values to internal and external customers at all times.

Financial Management and Reporting - 10%
  • Acts as a good steward of resources available at the site including people, time, and money.
  • Tracks and measures day-to-day sales, production goals, and donations.

Required Competencies
  • Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
  • Supervisory Expertise - Oversees the work of others, either directly or indirectly, in a service-related industry (e.g., retail, hospitality, food, etc.)
  • Coaching - Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
  • Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
  • Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
  • Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.

Preferred Competencies
  • Industry Expertise - Has worked in a warehouse environment and is knowledgeable of the organization, planning, time management, inventory control, equipment maintenance, teamwork, documentation, and data entry involved.

Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
  • Can manage frequent exposure to moderate noise and temperature variations.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
  • Continuing education and leadership development as well as tuition reimbursement
  • Comprehensive health plan
  • Generous paid time off (PTO) and paid holidays
  • Sabbatical and parental leaves
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account, and premiums
  • Discount programs including 20% discount off Goodwill retail stores immediately upon hire
  • Retirement planning options with generous company % match
  • Free mental health support services with up to 15 free counseling sessions for you and any family members
  • Free nurse health coaching services on site
  • Daily pay options available

Mission and Values: click here (for IN) and here (for IL)
Goodwill is an EEO Employer/Vet/Disabled employer
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