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Goodwill Jobs in Cheney, WA (NOW HIRING)

Service Manager

Spokane Valley, WA · On-site

$80K - $90K/yr

... goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with ...

... goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with ...

Showing results 41-60

Goodwill information

See Cheney, WA salary details

$45.7K

$90.5K

$129.2K

How much do goodwill jobs pay per year?

As of Aug 12, 2026, the average yearly pay for goodwill in Cheney, WA is $90,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $108,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Cheney, WA look for? The top searched job categories for Goodwill jobs in Cheney, WA are:
What cities near Cheney, WA are hiring for Goodwill jobs? Cities near Cheney, WA with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Cheney, WA as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $90,476 per year, or $43.5 per hour.

E-Commerce Associate I

Goodwill Industries of the Inland Northwest

Spokane, WA • On-site

$17.40/hr

Full-time, Part-time

Re-posted 28 days ago


Job description

Closes: 9/6/26 - Spokane, WA - Part &/or Full-time/HourlyWage: $17.40 p/hEmployment Benefits: https://discovergoodwill.org/benefits/NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.Summary: Responsible for acquiring items, writing descriptions, taking photos, uploading pictures to computer & the ShopGoodwill/E-Books online web site, answering customer questions, providing customer service, and tracking online merchandise. Responsible for record-keeping and maintaining applicable paperwork. Maintain a clean, organized and safe work area. There may be part-time positions with limited benefits. Applicant must pass background check.Education and/or Experience: High school diploma or general education degree (GED.) One to three months related experience and/or training or equivalent combination of education and experience.Essential Duties and Responsibilities include the following: Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.- E-Books Accept donated books from various areas such as the Warehouse & Retail Stores for scanning.Responsible for scanning books to be listed online. Maintain knowledge of software used for E-Books processing and how to accept and reject books for online sites.Have working knowledge of Amazon, EBay, and other Auction Web-sites as directed.Shelve books, audio media, and DVD's on the proper shelves.Answer customer questions and follow-up on customer complaints as instructed by the E-Commerce Manager or Assistant Manager.Track packages through shipping systems by individual tracking numbers.Provide cordial customer service to both internal customers (employees) and external customers (retail customers).Communicate known customer issues with Management in a timely manner.- Specialty Items/Jewelry Working knowledge of precious metals, gem stones, and synthetics.Must recognize brand stamps (i.e. high end, vintage and trendy).Ability to learn jewelry testing equipment such as the sonic cleaner, Gem Oro and gold testing equipment.Have computer experience as we will use Picasa to upload images and other sites to gather information on items. Photography experience. Our photos need to be clear and detailed to show the customer small details.- Online AuctionsMaintain up to date knowledge of antiques and salable merchandise.Produce accurate and succinct descriptions of items that are to be put on ShopGoodwill and other auction sites.Upload pictures and descriptions to ShopGoodwill and other auction sites as directed.Return store merchandise not accepted for sale as directed.Responsible for shelving listed items and pulling sold items as directed.Provide cordial customer service to both internal customers (employees) and external customers (retail customers).Work collaboratively with Workforce and Family Services to provide participant services.Follow all policies, procedures, and directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.Properly wear and maintain all required Personal Protective Equipment (PPE).Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.Comply with all health, safety, and fire standards and all local, state, and federal regulations (WISHA & OSHA).Other duties as assigned.
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